Crain Hyundai Mazda

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Crain Hyundai Mazda Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:30 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2010

Crain Hyundai Mazda's primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed or send us an email using the "email dealer" link to the right of this page.

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Thank you for taking the time to learn more about our dealership. We look forward to meeting you soon.

"The Crain Team's Got 'Em"

Service

Wheel Balance

$25

Oil, Filter Change

$29.99 and up*

Tire Rotation

$18.99

Wiper Blade Replacement

$19.99 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.5 out of 5 3.5
32 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 8, 2018

    Mark M. Internet car sales found an awesome Hyundai veloster turbo for my wife, equipped with the exact features she wanted! He gave us a great deal on... a super clean well kept used car. Dealership gave me top value for my trade. Great all around buying experience! Thanx again Mark M. and the Crain team!

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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 28, 2017

    Salesman, and finance guy were RUDE and Dismissive. Offered bottom dollar on a trade in that they'd profit $7000 off of after putting it on their lot.... I'LL STAY AWAY FROM CRAIN. I want a Sonata, but I'll purchase one elsewhere.

    1.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • January 22, 2017

    Sheri and the rest of the service department are great! Never have any trouble making an appointment, they are fast and friendly and I highly recommend... them!

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    February 14, 2017

    Went to the dealership to test-drive a used vehicle. Salesperson was pleasant and helpful, but the car was overpriced. It smelled strongly of cigarette... smoke, and the front light lenses were very cloudy, both reflecting inadequate detailing. I told the salesperson about my concerns and suggested those two issues might be remedied, especially for the high price on the vehicle. Also suggested that I was open to negotiating the price if the dealer didn't want to address those issues. No response.

    3.0 out of 5
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    3.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 4, 2016

    I was very pleased with my experience. Mark Madison made my purchase as easy as possible and worked for me to get all possible rebates I could. They also... went the extra mile to help me return my rental car the same day. I am very happy with my new car, a 2017 Elantra. It gets great gas mileage which was very important to since I drive 60+ miles back and forth to work each day. Thanks again!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mary thank you so much for choosing Crain Hyundai of Little Rock. We are honored to serve you and we appreciate the positive review.

  • 5.0 out of 5
    September 5, 2016

    As always the service department is friendly, reliable and trust worthy. My daughter's car needing servicing and although it is not a mazda the service... department provided the same excellent care as they have provided in the past for my mazda. Because of the reliability of the service department my daughter plans on her next vehicle not only being a mazda but also purchasing from this dealership. They treat me with respect and have been honest in all my dealings with them. I have come to rely on Crain Mazda for all my service needs.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you!!! Let us know if there is anything we can do in the future for you and thanks again for your business and the awesome review!!!

  • 1.0 out of 5
    November 5, 2015

    We recently bought a CX5 from Crain Mazda, & at first everything seemed to go ok. We were told they were doing a 10-day payoff for our trade in vehicle,... we signed all the papers (twice because they lost the first set, that should've been our first clue) and then we went on about our business. A few weeks later, our old lender suddenly drafted $88 out of our account with no warning screwing up our banking which took weeks to fix and figure out. Upon calling our old lender to find out why they took money from us, they informed us that Mazda has sent their 10-day pay off late and it got to them after 14 days instead so they drafted the remainder from us. We call Mazda expecting them to apologize for sending their payment off late and simply refund the $88 they caused us. Instead, we were completely ignored and given the run around, for MONTHS. No one returned our messages, & people said they would call us back and then didn't. Ridiculous! $88 is chump change to this company especially with how much we just shelled out for our new car, & we've been treated like garbage ever since we signed on the dotted line. In the end, they pretty much said too bad so sad and we're STILL out the money for THEIR mistake plus ask the fees and bounced checks we incurred from having $88 randomly drafted from our account out of nowhere.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 21, 2015

    Terri Banks Holloway¿Crain Mazda 1 min · Bryant, AR · Turns out Crain Mazda does not care about loyal customers. For the last four years I have said nothing... but good things about Crain and always taken my vehicle there for any type of service; however, after discussing a deal on a new Mazda, they offer me less than $2,000 on my 2011 cx7 in excellent condition with 40,000 miles on it..what an insult! I will no longer buy from Crain and will no longer use them for service. Incredibly disappointed.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so sorry to hear about your experience at Crain. Please contact clientcare@crainteam.com to elaborate on your experience. We would like to dis...cuss options for resolving this matter to your satisfaction. Again, we apologize for your displeasure during your recent visit.

  • 5.0 out of 5
    June 18, 2015

    I purchased my car from this dealership and was and still am very pleased. However, on my first service visit I lost a little bit of love for their service... department. I don't know if they were training new employees or it was just an off day for them but it took FOREVER. I decided to give them another shot bc after all, everyone has bad days. The second go round was perfect and ha been ever since. People are always quick to jump ship but I'm glad I went back. I've been nothing but happy.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 18, 2015

    I LOVE my Miata and ONLY bring it to Crain Mazda in Little Rock for service. I treat my Miata like she's part of the family...so it makes sense. If your... child is sick you take them to a pediatrician not a vet, right? So if your Miata needs a little tune up or check-up you'd take it to a MAZDA dealership not a Jiffy/Quick/Lube/Mart. It's as simple as that.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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