New 888-696-8217 Dealer Website
Used 877-668-3084 Email Dealer
Service 877-253-4600

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Sales Closed
Service Closed
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 8:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:30 AM - 3:00 PM
Sun Closed
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Reviews

4.0
Average based on 27 reviews
  • Very Pleased Customer

    We bought a new 2012 Hyundai Elantra from Zach Owen. Zach was excellent and provided my wife and me with important info, even set up my wife cell ...


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    We bought a new 2012 Hyundai Elantra from Zach Owen. Zach was excellent and provided my wife and me with important info, even set up my wife cell phone with the system on the car. Very good experience with this gentleman. Thanks, Mr. and Mrs. Packard

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Excellent Service

    As always the service department is friendly, reliable and trust worthy. My daughter's car needing servicing and although it is not a mazda the se...

    Dealer Response

    Thank you!!! Let us know if there is anything we can do in the future for you and thanks again for your business and the awesome review!!!


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    As always the service department is friendly, reliable and trust worthy. My daughter's car needing servicing and although it is not a mazda the service department provided the same excellent care as they have provided in the past for my mazda. Because of the reliability of the service department my daughter plans on her next vehicle not only being a mazda but also purchasing from this dealership. They treat me with respect and have been honest in all my dealings with them. I have come to rely on Crain Mazda for all my service needs.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you!!! Let us know if there is anything we can do in the future for you and thanks again for your business and the awesome review!!!


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  • Horrible Customer Service!

    We recently bought a CX5 from Crain Mazda, & at first everything seemed to go ok. We were told they were doing a 10-day payoff for our trade in ve...


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    We recently bought a CX5 from Crain Mazda, & at first everything seemed to go ok. We were told they were doing a 10-day payoff for our trade in vehicle, we signed all the papers (twice because they lost the first set, that should've been our first clue) and then we went on about our business. A few weeks later, our old lender suddenly drafted $88 out of our account with no warning screwing up our banking which took weeks to fix and figure out. Upon calling our old lender to find out why they took money from us, they informed us that Mazda has sent their 10-day pay off late and it got to them after 14 days instead so they drafted the remainder from us. We call Mazda expecting them to apologize for sending their payment off late and simply refund the $88 they caused us. Instead, we were completely ignored and given the run around, for MONTHS. No one returned our messages, & people said they would call us back and then didn't. Ridiculous! $88 is chump change to this company especially with how much we just shelled out for our new car, & we've been treated like garbage ever since we signed on the dotted line. In the end, they pretty much said too bad so sad and we're STILL out the money for THEIR mistake plus ask the fees and bounced checks we incurred from having $88 randomly drafted from our account out of nowhere.

    Shopped for a new car
    Does not recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since May 2010

Crain Hyundai Mazda's primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed or send us an email using the "email dealer" link to the right of this page.
Thank you for taking the time to learn more about our dealership. We look forward to meeting you soon.

"The Crain Team's Got 'Em"