Crain Hyundai of Little Rock

Matt said he needed 2 sell a car and he had just gout out of prison and asked if there was anything he could do and i unzipped my pants on the test dirve and he gave me an AWESOME BJ i did not buy the car but i know if i ever need a blowie 2 hit up matt thx man

Scam pricing. If they have a price listed you can bet your azz it's false.

This dealership is a joke! They tore my vehicle in the inside and refused to take accountability for the damages. Customer service is terrible and they only lie to make a sale. Do not buy any car from this dealership. This dealership will scam you and have you thinking that either your car fixed or you have the car of your dreams. This is all a lie beware!

They lied about the extra key fob and tried to make me pay an additional $100 for a key fob they had the whole time. Told me they had to order a new one but somehow it was already programmed for the car.

The person who deserves the 5-star rating is Mark Madison. Mark has taken care of me, my two daughters, and several other family members for years. He's a straight shooter, he's honest, and has much integrity. That's not been my experience with most car salespeople. He works hard to please his customers and is the reason we have purchased six cars from them over the course of several years.

Today I talk with Andrea freeman she going to tell me they didn’t make the dent on my G80 I told them the hood never been up but three times and they let it up while working on my brakes now what I don’t understand why did they send me too a body shop man in the back of car lot if they didn’t do it 🤨 help me understand that NEVER BUY CAR from CRAIN Hyundai this the way they treat a OLD DISABLE VETERAN Lord I pray for This CRAIN HYUNDAI

This dealership has fallen off significantly since I purchased my Genesis in 2016. The service department offers nothing but excuses. Just recently when the customer service manager contacted me to inquire about my recent visit, she insisted on debating with me about Crain's lack of ability to provide scheduled service. She finally hung up on me. Wow. The last time I scheduled an appointment with Crain, I did so 3 weeks prior so there would be no issues. Yet again, they were not able to provide the service requested. It amazing they are still in business. It is very disappointing, and while I love the Genesis, I will never purchase a vehicle from this dealership again. I will also discourage others. The only bright spot is the sales team. Mr. Olie is always helpful.

It was a great that salesperson kevin was out sight and on point with his customer service. Imma reccomend this dealership every time just because of that guy.

The service department was fast, friendly and very competitively priced . My car was also cleaned without having to ask. The store is fantastic and super friendly

Seems that the finance manager walked out, left our paperwork unfinished. We waited for eight weeks for paperwork to register the new car only to be told that we were missing some critical document. The General manager of the dealership used his bulk to try to intimidate my tiny wife when she went to try to find out what we needed to do.