Don Larson Chevrolet Buick Cadillac GMC

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Reviews

Average Ratings

4.0
32 lifetime reviews.
  • Great service!!

    I was able to get in for an oil change on short notice (within 24 hours). I appreciate everyone's kindness, courtesy & promptness. Everyone I dea...


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    I was able to get in for an oil change on short notice (within 24 hours). I appreciate everyone's kindness, courtesy & promptness. Everyone I dealt with is a true professional: the receptionist who answered the phone, Peter scheduling the service, Mike greeting me, walking around the car and telling me about the windshield wiper special :) and the mechanic taking care of my car quickly - I was out in less than 45 minutes!! Thank you all - you're the reason I keep coming back!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Very Good

    I went to this dealer to see a used car. I don't live near this dealer, I didn't act fast enough and someone else bought the car before I could ge...


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    I went to this dealer to see a used car. I don't live near this dealer, I didn't act fast enough and someone else bought the car before I could get back up there. They had the car listed at a good price and also offered a good price for my trade-in. I found them much easier to deal with than my local dealers...I would have felt good about handing over my money to them but it wasn't meant to be!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • customer service

    I always get treated with a great deal of respect, and the service work has always been done in a timely manner


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    I always get treated with a great deal of respect, and the service work has always been done in a timely manner

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Transmission

    I had taken my Cadillac to Don Larson for oil changes for almost 6 years and that was all I ever had done other than a cabin filter or something e...


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    I had taken my Cadillac to Don Larson for oil changes for almost 6 years and that was all I ever had done other than a cabin filter or something else minor. When I reached a certain number of miles on the car I thought I should have the transmission fluid and filter changed, even though I was not having any problems with it at all.so I took it to them. About 3 weeks after it was done, I was driving on Highway 12 and the car just quit moving. he engine was still running and it was in gear, but I wasn't moving. I had it towed to Don Larson and they said there was NO transmission fluid in it. Apparently, the mechanic didn't get the plug in properly and it all leaked out, leaving me stranded. They made the new repairs, but the torque converter clutch light stayed on and would not go off. I took it to another dealer and he said the converter was damaged because of the lack of fluid. I took it back to Don Larson, and they said they were not responsible for that, and if I wanted it even looked at, the cost would be $1,100.00 just to look at it. I have not taken any of my vehicles there since. Because of this, they lost a long-time customer for sure, and I would not recommend their service to anyone.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    6 people out of 9 found this review helpful. Did you?

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  • Buying my Buick

    I was looking at a car (Buick) at a different dealership that was in my price range when I found the same car but with 10,000 less miles on it, bu...


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    I was looking at a car (Buick) at a different dealership that was in my price range when I found the same car but with 10,000 less miles on it, but it was out of my price range. Your dealership was able to work with me to not only get the price in my price range, but you made me feel comfortable with the purchase as well! Buying a car can be stressful, and you made it very stress free.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • very very unprofessional!!!

    I dropped my car off on Tuesday morning on November 30th to get 4 new tires and some recall work done. After work at 730pm (after a 13 hour day at...


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    I dropped my car off on Tuesday morning on November 30th to get 4 new tires and some recall work done. After work at 730pm (after a 13 hour day at work ) I go to pick up my car. We planned on putting my key under the floor mat however it was not where we decussed matter of fact it wasn't anywhere in my damn car!!! 30 degrees outside and I sat for over an hour for my ride home. I WILL NEVER EVER COME BACK HERE FOR ANYTHING!!! WE WILL BE SEEING ME IN THE MORNING!!!!!!!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 5 found this review helpful. Did you?

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  • quick & painless

    mike schellenberger did a great job, from the first handshake, to giving us the (keys),it was a smooth and painless purchase.we will recommend mik...


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    mike schellenberger did a great job, from the first handshake, to giving us the (keys),it was a smooth and painless purchase.we will recommend mike and don larson anytime.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great, clean.

    Jeremy was really easy to work with and was not a high pressure salesman.


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    Jeremy was really easy to work with and was not a high pressure salesman.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Significant Disappointment

    My experience began about 3 weeks ago when I took off work early and made a 45 min drive to look at a car which I ultimately learned was under a r...


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    My experience began about 3 weeks ago when I took off work early and made a 45 min drive to look at a car which I ultimately learned was under a recall and I could not drive. Interesting. Despite this I remained interested and was told by Mark at the dealership I would be informed when the required service occurred and I could drive it and thus negotiate a sale. I learned this morning that the car was sold yesterday. And I never received that call from the dealership that the car was ready for sale. Thanks Mark. I'll be sure to let everyone that cares to listen about my experience with Don Larson.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Fair pricing, Quality financing

    Friendly salespeople, low pressure, and sensible pricing. Those are the three main reasons that I have bought my last two vehicles from Don Larson...


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    Friendly salespeople, low pressure, and sensible pricing. Those are the three main reasons that I have bought my last two vehicles from Don Larson in Baraboo.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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