Reviews
Write a reviewI just picked up my new 2023 BMW M40i a few days ago
I just picked up my new 2023 BMW M40i a few days ago from BMW Fresno. Radford, my salesperson and Mike, the general manager were wonderful and treated me like family! I would definitely recommend BMW Fresno! Thank you Mike and Radford for your great customer service and an awesome overall experience!
Great Dealership with awesome customer service!
I just picked up my new 2023 BMW M40i a few days ago from BMW Fresno. Radford, my salesperson and Mike, the general manager were wonderful and treated me like family! I would definitely recommend BMW Fresno! Thank you Mike and Radford for your great customer service and an awesome overall experience!
Great Experience!
If you are in the market for a BMW, I would suggest you go to Fresno BMW and meet with Radford Puahi. We just purchased our 4th BMW from Radford and he once again exceeded all of our expectations. He is an excellent salesman and went out of his way to make our experience great. Radford makes the car buying process easy and you definitely leave the dealership feeling satisfied!
Ordered a wheel lock key and paid for over night
Ordered a wheel lock key and paid for over night shipping 3 days ago no transportation and now they tell me that it wont be there until next week and wont help come up with a solution to my problem that was caused by there mistake it would $200 to tow my car there and back I told them not our problem and that I just have to just deal with it and that’s it’s not there problem.
Ok so they came up with a solution to my problem they gave me one of there used wheel lock keys they had in the service department and still charged me the same price $23.99 +tax + $25.00 for the over night shipping and I get the used with major sign of extreme wear and tear wheel lock key and they get to keep my new one and full price plus over night shipping even though it was 2 days late
I feel like they took advantage of situation and rip me off used part for full price and shipping when they never shipped it they had it on site
Best service and very friendly
I have been a BMW OF FRESNO customer for the past 10 years, and they have never let me down ever, they are all friendly , and Radford was great, he explained everything to me and worked the deal for my new BMW X6M so smoothly.
First off my 2022 x7 is a lemon.
First off my 2022 x7 is a lemon. It’s been in the service department 3 times since and I’ve owned it 6 months! This last repair done I was left with a damaged door panel. I was not told they damaged my door I was left to discover it on my own and probably because they wanted to get away with it! This car has electrical problems and I’m told just to keep bringing it in but the problem is there is never loaner cars! The last loaner car I was given the air conditioner worked when it wanted to. I fully regret buying this dangerous lemon and customer service has been horrible!
I have had consistently good results in my dealings with
I have had consistently good results in my dealings with BMW Fresno, whether leasing or buying a car. I have owned three BMW's over the years and both the sales and service departments have provided excellent service.
Thank You Radford!! We love our new BMW!
A big Thank You to Radford!! We were on the fence about trading in & purchasing a new car! BMW has always been my dream car!! He made every step of the process simple and fun, after test driving a few I felt no pressure but couldn’t stop smiling!! It was a very positive experience and Id recommend him to everyone in the future!
Thank you Radford!
This is my third car from BMW Fresno, and all have been sold through Radford. He makes every step of the process simple and easy, and is a complete professional. Have had nothing but positive experiences buying from him, and will be again in the future.
Radford helped us to buy a car within 30 minutes!
Radford helped us to buy a car within 30 minutes! He is an excellent salesman who took the time at the end of the day to help us select a car that not only exceeded our original expectations and crit MORE