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Throwing some much deserved love to Radford. After a terrible experience dealing with another dealership, we were accepted in for an appointment last minute on one of the busiest days of the year with the pretense that the deal may not happen. We were wrong. Radford was completely professional, set expectations from the beginning and made the process as smooth as it could have been. My wife was all smiles the whole time, and seeing her happy makes me happy. Radford, thank you for getting us into our first BMW
Top car sales service
Radford did an excellent job helping me to buy a new car. He was thorough and patient in our discussion of what I want in a new car and what models and options can meet my needs. He answered my questions. He was helpful in my getting a price that I felt was appropriate. He has made himself available to instruct me on all the bells and whistles that my new BMW provides.
I have to say I felt intimidated driving into this dealership eventhough I did my research and I knew what I wanted. It was already a later part of the evening (6:00pm) but the vibe was right. I was walking around looking when Rana approached me. We spoke for a little, looked at different colors in the model I wanted but none answer my heart desires therefore I was introduced to Radford. He listened to me for about 3 mins, then he said "let's take a walk and look at this". We went outside and then to the showroom. There was a X5 M50i Carbon Blue Metallic beauty. I sat in the drivers seat, with Radford in the passager seat and Rana in the back. Everything standard and optional features I wanted was available in this car. It answered to my call. At this time it was now 7:37pm in the evening. They patiently process all the paperwork, offered my two young children snacks then went over the most important functions/features in the car eventhough it was after hours. This was customer service at its best. At no time were my concerns pushed to the side. Radford and Rana didn't push anything on me nor talk me into the purchase. I genuinely felt like they had my best interest at hand. Radford and Rana are great individuals. Isaiah contacted me to have an indepth review of the car features. Thank you for your courtesy. Allison
Radford BMW Client Advisor
I was nervous about going in to BMW so I called and spoke to Radford. He answered many questions and was very patient with me. I will continue to work with him.
Best Experience at BMW Fresno
Radford Puahi of BMW Fresno has always made our leasing experience the best for over 10 years !! Radford takes his time with us and is willing to go above and beyond. The Financing to service department has always been very professional and easy to work with. We highly recommend Radford Puahi and BMW Fresno.
BEST experience ever!
I have been a loyal BMW driver for over 25 years. First time using Fresno BMW. BEST experience ever. Custom ordered my X5. The process was so smooth and easy. Mike and Radford were awesome to work with. Won’t ever use another dealership again! Thank you!
2021 750i xdrive
Radford is THE MAN ! He spent lots of time with me trying to find the perfect car and when we couldn't find what I was looking for he built me the perfect car and delivered on time for the best price out there ! First car with him and definitely not the last ! Thank you to all at BMW Fresno for taking great care of me.
BMW Fresno Radford
I'm looking at trading in my car and getting a BMW. It was very nice to work with Radford. He was very patient with me and answered many questions on the phone before I visited. I am a senior and I appreciated the Covid 19 protocols so I could feel safe when I was in the dealership. He is still helping me with the process.
Repeat BMW Purchase
Radford Puahi was my sales rep at BMW Fresno. He was excellent, knowledgeable, helpful, and patient. I'm a repeat customer and love the vehicles and the dealership. If you are in need of a vehicle be sure to ask for Rad. He will always listen to what you want and what you are looking for as a customer and help you find what you want. I never felt any pressure to look at anything that didn't interest me or fit my needs. I felt taken care of every step of the way and would highly recommend working with Radford at this dealership anytime!
Exceptional service from Radford, BMW, Fresno
I recently purchased a 530i and was assisted by Radford. I highly recommend him as he was exceptionally courteous, professional and accommodating to my wishes. I will never purchase or lease another BMW without his assistance. Thank you Radford. You made everything so easy.