Mercedes-Benz of Valencia

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM

Mercedes-Benz of Valencia Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

10:00 AM - 8:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2013

Morrie Sage was forced to leave his home twice in his life; once from Poland during World War II, the other from Cuba du

...

ring Fidel Castro's regime in 1959. Upon finally finding sanctuary in Los Angeles, CA, Sage was able to open his first Datsun dealership in 1969. Despite his previous hardships, Sage grew his business to 6 dealerships that today employ over 1,000 people, with annual sales upward of $700 million. Mercedes-Benz of Valencia is a monument to Morrie's hard work and determination and we honor him every day through our business ethics and strong customer relationships. Pay us a visit today to see what his legacy can do for you.

"See our state of the art location! 10 year Anniversary Sale!"

Service

Oil, Filter Change

$149 and up*

Multi-Point Inspection

Complimentary

Car Wash

Complimentary

Battery Service

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
680 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 28, 2017

    Amazing service & verity also good price I like CUVs so much & I hope there's more SUV on special deals! The employees was very helpful & friendly I like... to always go there & look what's new you have! ¿

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 10, 2017

    It was a very good experience. The credit process was very fast and efficient. They made the purchasing process very easy.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • July 9, 2015

    When I was looking for a certified used Mercedes, your salesperson, William, stood above and beyond the rest. (I had contacted 3 other Mercedes dealerships;... they all had at least 2 of the sub's I was interested in) William called me back in a timely manner and gave me really great customer service! Ammar was also very helpful, explaining to me and later, my fiancé, how all the gadgets and features on our new GLK worked.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Paul, congratulations on your brand new GLK! William and Ammar are great asset to our team, so it does not surprise me that they were able to get you ...set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to them and all of us hope to see you again when the time comes to service your new car. Kind regards, Ray Penman, General Sales Manager, 800-731-4632

  • 5.0 out of 5
    November 8, 2017

    Trusting Matthew Giesser to do the right thing is comforting! Making appointment is convenient. The work done is excellent! I'm very happy with the staff!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Lili and thank you for your great review! We appreciate Matthew as well as the rest of our staff and I'm thrilled that they have taken care of you ...and accommodated your needs. We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. Thank you again! Best regards, Ray Penman, General Manager, 800-731-4632

  • 5.0 out of 5
    November 6, 2017

    David was very nice, professional, and knowledgeable. He was not pushy like other salespersons we have experienced. We are very satisfied with the service... and attention from the staff at Mercedes Benz Valencia.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for sharing your car shopping experience with us, Jose. We really appreciate this feedback and I'll be certain to share your complim...ents with David and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Warm regards, Ray Penman, General Manager, 800-731-4632

  • 5.0 out of 5
    November 4, 2017

    This dealership has an organized check - in with no wait time; approachable and friendly staff; my service advisor has always been prompt in notifying... me of any updates and making sure I have a loaner car so my schedule does not get interrupted with a maintenance appointment.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tuesday, thank you so much for sharing this great feedback with us. Reviews like yours help us to make sure that we're meeting the needs of our custom...ers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best regards, Ray Penman, General Manager, 800-731-4632

  • 5.0 out of 5
    November 4, 2017

    Jordan provided us with the best car buying experience before, during, and after our purchase. Exceptional attention to all our needs.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving this remarkable feedback, Deborah. I couldn't be happier that you enjoyed your experience here at our dealership and that Jordan... was there to provide you with such exceptional service. Thank you again and congratulations on your vehicle. Best regards, Ray Penman, General Manager, 800-731-4632

  • 5.0 out of 5
    November 4, 2017

    Finding the right car to the financing. Every step was so easy. Our salesman put no pressure on us and answered all of our questions graciously.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your outstanding review, Donald! Our top priority is delivering informative service at an efficient pace, without making our guests feel ru...shed or pressured in any way. It's delightful to know that we were able to provide you with such a pleasant experience. Congratulations on your car! We look very forward to seeing you again in the future! Best regards, Ray Penman, General Manager, 800-731-4632

  • 5.0 out of 5
    November 2, 2017

    The dealership is excellent. The Service Consultant Bill Parks is a great reflection upon Valencia MBZ . I am a happy with both my car and Valencia Mercedes-Benz.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Theodore, hello and thank you for this fantastic review! Bill is truly an exceptional employee and we appreciate him for giving you a great experience.... At Mercedes-Benz of Valencia, we value our customers and we look forward to seeing you on your next visit. Best regards, Ray Penman, General Manager, 800-731-4632

  • 5.0 out of 5
    October 31, 2017

    Our salesman Jordan was fantastic. Kind, outgoing yet professional and informative. Quickly responded to calls and texts with enthusiasm. Will gladly... do business with them again.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this review, Kevin. Congratulations on your vehicle! We truly appreciate your kind words about Jordan. He is a great asset to our team a...nd we appreciate him for providing you with the customer service that you deserve. I'll be sure to pass along this great feedback and we look forward to assisting you with your future sales and service needs. Best regards, Ray Penman, General Manager, 800-731-4632

View More Reviews