Reviews

Average Ratings

4.6
12 lifetime reviews.
  • 2017 Acadia Denali

    Purchased a 2017 Acadia Denali, Everyone I worked with did everything they could to accommodate my request. There was absolutely no pressure to b...


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    Purchased a 2017 Acadia Denali, Everyone I worked with did everything they could to accommodate my request. There was absolutely no pressure to by the automobile. Great place to do business.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Addition to previous review

    I posted a few weeks ago about our purchase experience being very good. Two days later, we had a strut come loose from our rear hatch, which was ...


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    I posted a few weeks ago about our purchase experience being very good. Two days later, we had a strut come loose from our rear hatch, which was likely just incidental to some factory line production issue. It dented the rear roof pretty badly and messed up the sheet metal on the hatch. I emailed the dealer immediately to tell them it had happened and I would need help Monday morning first thing. The dealer President himself replied to the email over the weekend, reassured me it would be fixed, they called me right a 9 AM Monday, got me a loaner with no hassle, I swapped out cars in 5 minutes, and they fixed my Acadia so I couldn't even tell where it had happened within a week. No questions, no issues, no hassles. They were all very professional and wonderful to deal with. They went above and beyond my expectations.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great experience

    We loved our salesman Jug Brown. He communicated very clearly via calls and texts, which made it simple to narrow down our choices and make our s...


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    We loved our salesman Jug Brown. He communicated very clearly via calls and texts, which made it simple to narrow down our choices and make our selection. Buying a car is never much fun, but they made it a simple process and I honestly felt like I got a good deal. Would buy again from them.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Communication

    Good communication from dealership. I did not buy from this dealership but appreciated how fast they responded to my questions.


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    Good communication from dealership. I did not buy from this dealership but appreciated how fast they responded to my questions.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Forklift operator

    The dealer didn't get back with me in a timely fashion and when he did I was no longer interested


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    The dealer didn't get back with me in a timely fashion and when he did I was no longer interested

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Fast, friendly, honest, and efficient experience

    Fast, friendly, honest, and efficient experience from the time we spoke on the phone, walked in the door and then left with our 2016 GMC Acadia!


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    Fast, friendly, honest, and efficient experience from the time we spoke on the phone, walked in the door and then left with our 2016 GMC Acadia!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Nice Facility/Staff = excellent- fair

    Although Colton was a little stoic, he was very professional, patient and courteous in explaining the issues with our vehicle. We had a lot if iss...


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    Although Colton was a little stoic, he was very professional, patient and courteous in explaining the issues with our vehicle. We had a lot if issues with our vehicle, some of which were unsafe. Brandon seemed a little annoyed when he first began speaking to me, but in the end he was very courteous and very knowledgeable. Josh in the warranty department should NOT attempt to speak to customers regarding the RodanFields products that he sells as a second job. The customer becomes confused with discussing GM warranty information with obtaining the products.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Anderson GMC is great!

    I am nearing the end of my lease and I have been nothing but impressed with Anderson GMC. The leasing process was seamless and actually enjoyable ...


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    I am nearing the end of my lease and I have been nothing but impressed with Anderson GMC. The leasing process was seamless and actually enjoyable (for the first time in my leasing history)! I've taken my car to the Anderson service department for every needed item; the process is simple because I book my appointment online and wait in the customer lobby for the car to be finished. They always have coffee and usually donuts or something out for guests. I've never felt pressured to pay for anything more than what I scheduled for each service appointment, and in most instances, I have a coupon to use for my service! The costs are VERY affordable - the most affordable I've encountered in almost 10 years of leasing cars. I encourage anyone to consider Anderson if they are in the market for a new car!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Great Experience

    I had a wonderful experience. Unfortunately, the car I wanted was sold before, I had the opportunity to come into the dealership. My salesman was ...


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    I had a wonderful experience. Unfortunately, the car I wanted was sold before, I had the opportunity to come into the dealership. My salesman was wonderful and kept me abreast of the availability of the car. Based on my experience with him I would recommend this dealership to anyone that is looking to purchase a vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Best Place to Buy A Vehicle!!

    I am a repeat buyer with Anderson of Hunt Valley and I have always had an excellent relationship with the sales staff, Jug Brown in particular, an...


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    I am a repeat buyer with Anderson of Hunt Valley and I have always had an excellent relationship with the sales staff, Jug Brown in particular, and service staff. As a customer, I have always been treated as a friend, not a statistic or dollar sign. I have always been called by name and it makes me wonder how they can remember my name even though it may have been months since I was there. These things impress me and makes me want to return. Everyone has a smile and a nice word, the sales staff works extremely hard to get you the best trade in and deal on a new vehicle, These things create a trust between Anderson's family and me and I will always remember this.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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