DePaula Chevrolet

(4.8) 2926 reviews

Call This Dealer

New Used Service

Reviews

Average Ratings

4.8
2926 lifetime reviews. Includes reviews of DePaula Chevrolet from DealerRater.com
this dealer
Customer Service
Quality of Repair
Overall Facilities
Buying Process
Friendliness
Pricing
Write a Review
  • 2014 chevy silverado

    I visited two dealerships in the area and chose depaula chevy for its great customer service and large selection. Roger Kallop was a great sales perso...n to deal with from start to finish and found just what I was looking for. Jay in finance got me an incredible rate on my loan far surpasing even my local credit union. The dealer overall was a great experience.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 3 found this review helpful. Did you?

  • Stereotypical “Stealership”

    When I showed up to complete my trade-in deal, my monthly payment was higher than quoted by George on the phone. He made adjustments but it turned o...ut that the deal price had gone up $1000 also. Gary in sales refuses to make the deal that was agreed upon. He claims that they made a “mistake “in their offer. Apparently I was naïve to assume that when you make a deal it would be honored.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Very satisfied!

    I???m quite satisfied with my recent purchase at DePaula Chevrolet. Thanks again Anthony Gallo and the rest of the DePaula team for making it an enjoy...able and easy experience!.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Overall Experience
    Does recommend this dealer

  • AWESOME SERVICE!!!

    We are very pleased with Damien DeDonatis. His experience and knowledge allowed us to be informed regarding our purchase. From start... to completion the appointment was handled with sincere and kind. No pushy salesperson. We loved the care that Damien showed to us. We love our new vehicle KVasquez 1..15..18.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

  • Above and beyond my expectations!

    I was in the midst of searching for a perfect car that was not only affordable but reliable. I am currently a college student and relatively new to th...e car buying process. When I first went to DePaula, I originally did not have an appointment, but Damien took me under his wing. He thoroughly explained the process of purchasing a vehicle, as well as a few vehicles in their inventory that would be ideal for my financial circumstances/ interests. When I finally picked the vehicle that I wanted, Damien set everything up! We went on a test drive on various routes just so I could get the feel of how the vehicle would maintain in different environments. After falling in love with the car, Damien helped me negotiate a price that was more so in my range -- however, he didn't stop there. Knowing this was a new experience for me, he walked me through how to close my loan, best warranty packages (what I would need and best pricing), he even walked me through how to set up my insurance. Throughout the entire process Damien checked up on me, he called me to see if I had any questions and he was always available if I needed him. Damien is an excellent salesman and knows how to create/maintain the relationships with his customers. Even after purchasing the vehicle, he made sure to follow up with me, just in case I had any further questions or concerns. I honestly don't know what I would have done without his help and guidance. Now, I have the vehicle of my dreams and I feel comfortable knowing that I'm still in great hands. Thank you, Damien, for all that you've done for me!

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

  • "Excellent Costumer Service and Sales Experience"

    I went to DePaula Chevrolet to purchase a New Vehicle. Damien was very friendly and made me feel right at home. Damien has great costumer service an...d he is extremely knowledgeable about all aspects of the sales experience. Damien was able to get me right into a car that I love and one that worked with my budget. I'm very thankful for all the hard work and dedication that he showed me throughout my car buying experience. I couldn't be happier.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

  • Awesome

    Working with Damien was an absolute pleasure, he went out and got me the car I wanted, and delivered it to me. Damien worked out a great deal for me..., payment and length of loan. Upon delivery the vehicle was stunning, he explained everything to me, ins and outs of all the new gadgets. I would definitely recommend that if you are in the market for a new vehicle, you should contact Damien. He absolutely rocks.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

  • Greatest Sales Person and Dealership

    I went into Depaula Chevy earlier this year to trade in my truck toward a more fuel economic friendly vehicle because of my job. I met Damien, and to ...state that he is the ideal sales person would be an understatement. Damien not only paired me with a car that worked for my budget he also maintains great service on the backend of the sale. Too many times sales people don't care for the customer after the sale, that is most certainly not Damien. He has earned my business and respect, and I will continue to refer anyone I know in the market for a new vehicle to him. Since my initial purchase he has checked in with me on my satisfaction, and assisted me in additional sales for my car needs.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

  • Always there when you need him!

    I???ve purchased 2 vehicles from Damien and both experiences have been awesome! He???s always there at the drop of a hat to answer any question or as...sist with my service needs. As long as Damien is with DePaula you???ll have me as a customer!

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair

  • 19 y/o trying to buy a truck

    I???ve boughten a car before and had to go through all the bs of being young and being xxxxxx around and having sales people try taking advantage of y...ou, this was NOT the experience i had With Damien. I came To him with some idea of what i wanted. Right off the bat Damien sat me down and talked finance, he knew the situation i was In ie. young, not much credit history, and carrying over debt from a car. He was very knowledgeable and after talking with him i lowered my goal price to stay within my budget. He could have easily have skipped that and sold me a more expensive truck that he would have made more on but instead he was doing what was in my best interest. Very professional from start to finish, with a great team. I will be sending all my friends to Damien in the future, by far best experience I???ve had in a dealership.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

DePaula Chevrolet
781 Central Ave Albany, NY 12206
New (518) 293-4456
Used (518) 293-4494
Service (518) 293-4445
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.