Reviews

Average Ratings

4.8
392 lifetime reviews. Includes reviews of BMW Seattle from DealerRater.com
  • Best car shopping experience ever

    We had been shopping for a new car for one year. We considered couple brands and went into negotiations.. At BMW Seattle, we have been always trea...


    Show Full Review

    We had been shopping for a new car for one year. We considered couple brands and went into negotiations.. At BMW Seattle, we have been always treated very professionally. We worked with 2 different representatives, Michael and Marta, both were trully knowledgible about the product and market. We never got the feelign or being pressured or not being in a disadvantaged position. The car we had targeted first didn't have a feature important to us, so we waited and kept looking around. BMW extended their portfolio by the end of last year, And we got our Beamer at BMW Seattle!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Awesome experience
    September 22, 2017

    Very helpful, very patient with our driving tests, very technical on a lot of details. I would definitely recommend him to anyone who would like t...


    Show Full Review

    Very helpful, very patient with our driving tests, very technical on a lot of details. I would definitely recommend him to anyone who would like to purchase any cars from BMW.

    Does recommend this dealer

    Hide Full Review
  • Great Experience with Stanley
    September 16, 2017

    He is very helpful and was patient with me for test driving different cars. He knew in detail features of each car. I would definitely recommend a...


    Show Full Review

    He is very helpful and was patient with me for test driving different cars. He knew in detail features of each car. I would definitely recommend anyone going to BMW Seattle to ask for him. He is a really nice and easy guy, Made my car buying experience great.

    Does recommend this dealer

    Hide Full Review
  • Another Flawless Leasing Experience - #4
    September 11, 2017

    My husband and I just leased our fourth BMW from Rick Arendt and Mark Harrington last weekend and couldn't be more pleased with their professional...


    Show Full Review

    My husband and I just leased our fourth BMW from Rick Arendt and Mark Harrington last weekend and couldn't be more pleased with their professionalism, taking the time to listen to what we wanted in terms of model,and features and the price range that we were hoping to stay within. We didn't need to,wait long before they had a few 2017 X3 models that met our criteria and we immediately fell in love with the vehicle that we left the dealership with that day. In all of the years that we've been working with Rick and Mark, they have never once made us feel rushed, pressured and gave us the attention that we needed in order to make our ultimate decision. Many dealerships consider the deal to be done once you drive off of the lot but not when you are dealing with BMW of Seattle and Rick and Mark. Rick,has checked in with me a few times to see how the vehicle was working out and if there was anything we needed. Thanks to the unparalleled service provided by Rick and Mark, they will always have our business. Further, everyone that we have ever encountered at BMW of Seattle has been extremely pleasant and professional. The dealership,is a well-oiled machine so you will not spend more than a few hours closing the deal. I'd also like to add a side story about Rick and Karen who coordinates the Service Department. Earlier during the week that I ended up,trading in my 428ix, I blew out the sidewall of my tire when I hit a curb to avoid hitting a squirrel. My first instinct was to reach out to Rick after speaking with BMW Assist since it was getting late and I wasn't sure if the Service Department was open. Rick told me to have the vehicle towed to the dealership and we would figure out the logistics of working it into the schedule. I followed up,with BMW Assist and arranged for them to pick up my car the early the next morning. I followed up with a call to the Service Department when they opened at 7:00 am and Karen answered the phone. I filled her in on my plight and she also,told me to go ahead and have the car towed in. I asked Karen if it was possible for me to get a loaner car, despite this not being a warranty issue, and she said that they didn't have enough loaner cars for the scheduled appointments that morning. She called me back later that morning to advise me that there was a service cancellation and that she could put me into a rental car! I could probably write a mini-novel about how Karen and Rick went above the call of duty but I'll close with this: BMW of Seattle is the epitome of professionalism, excellent customer service and vehicle service. Thank you Rick, Mark & Karen for making the car buying/leasing/service experience flawless! Jenn Bollen Bothell,WA

    Does recommend this dealer

    Hide Full Review
  • Super easy and chill
    August 24, 2017

    Michael Brown is a knowledgeable, honest, no pressure sales professional. I highly recommend him and BMW Seattle and setting up price and configu...


    Show Full Review

    Michael Brown is a knowledgeable, honest, no pressure sales professional. I highly recommend him and BMW Seattle and setting up price and configuration via TrueCar.com. Digging my x3!!

    Does recommend this dealer

    Hide Full Review
  • Great Person
    August 16, 2017

    Charles is a great person, listener, observant and punctual in its commitments . We enjoy working with him and appreciate the knowledge of the BM...


    Show Full Review

    Charles is a great person, listener, observant and punctual in its commitments . We enjoy working with him and appreciate the knowledge of the BMW products . Fun person and great host at BMW Seattle. A suggestion : The Dealership should have Free Charging for the 3i and 8i Series . It will make a great stop . Who knows maybe sell me another car while Im charging .

    Does recommend this dealer

    Hide Full Review
  • As his name suggested, Super Nice Guy
    August 16, 2017

    Stanley is very helpful and patient. I came multiple times to look for my new BMW. He took me around and showed me many cars in storage and in sys...


    Show Full Review

    Stanley is very helpful and patient. I came multiple times to look for my new BMW. He took me around and showed me many cars in storage and in system. Plus scheduling test drive, a fairly long one, which helped me secure my car a lot. All in all, Stanley made my BMW experience positive and helped me get my new car!

    Does recommend this dealer

    Hide Full Review
  • All done remotely
    August 16, 2017

    I live out of state, but found the perfect car sitting on the BMW Seattle lot. Michael worked with me via email, was responsive and helpful, and i...


    Show Full Review

    I live out of state, but found the perfect car sitting on the BMW Seattle lot. Michael worked with me via email, was responsive and helpful, and in the end accommodated my crazy schedule to take my trade and send me on my way with the perfect car.

    Does recommend this dealer

    Hide Full Review
  • Super helpful. super patient
    August 2, 2017

    My experience with BMW seattle and Stanley is great! I've been keeping asking Stanley many questions on different cars, and he replied me quickly ...


    Show Full Review

    My experience with BMW seattle and Stanley is great! I've been keeping asking Stanley many questions on different cars, and he replied me quickly every time. After I made up my mind on an exact model. Stanley helped me through financing and delivery of my awesome car. He is so professional and helpful.

    Does recommend this dealer

    Hide Full Review
  • So amazing !

    Coujd not be any happier. Serisouky the best dealership experience that I have ever had. Thanks so much.


    Show Full Review

    Coujd not be any happier. Serisouky the best dealership experience that I have ever had. Thanks so much.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review