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Reviews

Average Ratings

4.8
375 lifetime reviews. Includes reviews of BMW Seattle from DealerRater.com
  • Best car shopping experience ever

    We had been shopping for a new car for one year. We considered couple brands and went into negotiations.. At BMW Seattle, we have been always trea...


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    We had been shopping for a new car for one year. We considered couple brands and went into negotiations.. At BMW Seattle, we have been always treated very professionally. We worked with 2 different representatives, Michael and Marta, both were trully knowledgible about the product and market. We never got the feelign or being pressured or not being in a disadvantaged position. The car we had targeted first didn't have a feature important to us, so we waited and kept looking around. BMW extended their portfolio by the end of last year, And we got our Beamer at BMW Seattle!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • I highly recommend Michael Brown
    April 20, 2017

    I just purchased a 2017 BMW X5 and only last month my son purchased a 2017 BMW M3. Michael handled both sales for us. He's been our go to salesm...


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    I just purchased a 2017 BMW X5 and only last month my son purchased a 2017 BMW M3. Michael handled both sales for us. He's been our go to salesman at BMW Seattle for nearly 15 years over which time I've purchased a dozen or more cars. Every experience has been the same - exceptional. He is attentive, knowledgeable and easy to deal with. I have recommended friends to Michael who have never purchased a vehicle from BMW Seattle and there experience has been the same as mine. BMW Seattle parts and service department is great too but Michael is the principal reason I repeatedly buy from BMW Seattle.

    Does recommend this dealer

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  • Great Salesman
    April 19, 2017

    Even though my wife didn't like black cars we purchased one because of the great car and the congeniality and honesty of the salesman.


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    Even though my wife didn't like black cars we purchased one because of the great car and the congeniality and honesty of the salesman.

    Does recommend this dealer

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  • Michael Brown is a class act.
    April 7, 2017

    I went to see Michael to replace my ???scandalized??? 2013 VW TDI. To keep costs down, decided to do a factory order. Michael even managed to find...


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    I went to see Michael to replace my ???scandalized??? 2013 VW TDI. To keep costs down, decided to do a factory order. Michael even managed to find me another discount through my affiliation with the U.W. He kept me up to date on the progress. From the factory to even the name of the ship it was on. The day of delivery it was raining hard and I had my dad with me to drive my old car home. Michael went out and brought my old car inside the garage so my dad didn???t get wet. Michael also got me a set of rubber floor mats so that my new car would be protected from wet shoes. He is a really sweet guy. I???m very happy with my 328 diesel. If you are selling your TDI back to VW I would recommend giving him a call

    Does recommend this dealer

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  • Charles Schaefer
    April 6, 2017

    I recommend Charles Schaefer. We followed him over from another BMW Dealership. He follow's up and makes sure his clients are happy, well inform...


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    I recommend Charles Schaefer. We followed him over from another BMW Dealership. He follow's up and makes sure his clients are happy, well informed, and up to date. He even makes recommendations even after the conclusion of the transaction where he does not make any money for his time or effort. Sad but I think the dealership should reconsider some type of payout for employees that are reaching out to clients on their personal time when they are not required to do so. This is what makes the difference between someone just selling and someone building a lifetime relationship.

    Does recommend this dealer

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  • Great experience
    March 29, 2017

    I had a great experience at BMW Seattle and Zach was really helpful on the price negotiation. He helped me got a great deal of the car!


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    I had a great experience at BMW Seattle and Zach was really helpful on the price negotiation. He helped me got a great deal of the car!

    Does recommend this dealer

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  • Best Ever
    March 29, 2017

    Michael Brown was the most experienced and knowledgeable salesman having more than a decade at this dealership. He expedited the preparation of th...


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    Michael Brown was the most experienced and knowledgeable salesman having more than a decade at this dealership. He expedited the preparation of the car to get it through the detail shop several days before their originally scheduled time. Always ready to answer any questions and provided all the history on the vehicle. Blake Pool in finance was friendly and efficient. Detail shop missed a few things possibly due to my abbreviated time frame wouldn't have allowed them their normal attentiveness.

    Does recommend this dealer

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  • Amazing experience w/Michael Brown @ BMW Seattle.
    March 28, 2017

    I had an exceptional experience buying my first BMW with Michael Brown @ BMW Seattle. I initially visited the dealership to test drive the X3 an...


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    I had an exceptional experience buying my first BMW with Michael Brown @ BMW Seattle. I initially visited the dealership to test drive the X3 and X5. I was leaning towards the X3 and had told Michael that but he didn't try to sell me on the X5. He let me drive both cars, giving me the positives/negatives of each. Never pushing the X5. Anyone who has driven both cars knows that its not even a choice. X5 all the way! :) I was particular about wanting an Alpine White M Sport Edition. They didn't have one on the lot and he didn't try to push the black one they did have. He looked into the system and found that there was one sitting at VPC in Oxnard due to Seattle in a couple of weeks. We locked down on pricing for both the X5 and trade-in, both very fair. He kept me promptly updated on the vehicles arrival to the dealership and even got it prepped quickly so that I could take it out of town with me before I left for the weekend! Delivery and finance of the vehicle was perfect. I was completely impressed with the entire process! Throughout the process, I was able to make appts to see Michael and handle certain parts of the transaction through email to minimize time wasted by both parties. I REALLY appreciated this! Definitely will buy my future BMWs through Michael + BMW Seattle.

    Does recommend this dealer

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  • Great experience
    March 16, 2017

    I had a great experience at BMW Seattle and Zach was really helpful in me choosing the right vehicle. He was very accommodating even when I made c...


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    I had a great experience at BMW Seattle and Zach was really helpful in me choosing the right vehicle. He was very accommodating even when I made changes to the initial decision.

    Does recommend this dealer

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  • Thoughtful Help Picking the Right Car
    March 3, 2017

    First of all, I've known Zach for three years--he sold me me first BMW--and specifically return to BMW Seattle (I live in Tacoma) to work with Zac...


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    First of all, I've known Zach for three years--he sold me me first BMW--and specifically return to BMW Seattle (I live in Tacoma) to work with Zach. I like Zach personally as well as professionally. This time around, Zach spent seven hours with me figuring out how to find me the car I wanted at the price I budgeted. Unlike other BMW dealerships, I felt I was the focus, not merely squeezed in between a line of customers. This is important to me when I'm making a large purchase. Zach is always responsive to follow up emails after I've left the lot. I know if I have a question even years later he will get me and answer or point me to the right resource.

    Does recommend this dealer

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