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Reviews

Average Ratings

4.6
Average based on 308 reviews
  • GREAT!

    My experience with Ed Napleton was an excellent one. When I first began my car buying journey, I met Judy at the dealership. She took me on multip...

    Dealer Response

    Thank you for the pleasing review! I am glad that you enjoyed your time with Judy and the rest of my team. We strive to make sure that every visit...


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    My experience with Ed Napleton was an excellent one. When I first began my car buying journey, I met Judy at the dealership. She took me on multiple test drives of some different models of cars on the lot. She gave me a great run down of the features and was able to help keep me relaxed during the whole process which is key when there are so many factors to base your decision on. Many people at the dealership were always there to help me. Judy did a very good job at making herself available to talk about financing, availability of the car I wanted in other areas and different options that were available to me via text, voice call AND email. This helped tremendously as a lot of time was spent on weekends shopping for the right car.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you for the pleasing review! I am glad that you enjoyed your time with Judy and the rest of my team. We strive to make sure that every visit is as easy, thorough and informative as yours was. I will personally let them know how happy you were with your visit and if you ever need anything let Judy or I know. Thanks again! -Will Mulcahy, General Manager will@napleton.com (630) 941-4300


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  • Great Customer Service

    I went to get my 2012 Kia Soul oil change and tire rotation. Had time to kill started looking around saw a Kia Sorrento and met with Nikola Niko...


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    I went to get my 2012 Kia Soul oil change and tire rotation. Had time to kill started looking around saw a Kia Sorrento and met with Nikola Nikolov. What an experience not only he got me a great deal, the service was fabulous . I drove away with 2017 Kia Sorento. Trading in My Kia Soul. This was an awesome outcome. Thank you so much. Keep up this great service. Ask for Nick he's a great sales representative . ¿¿

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best Experience

    I was shopping for used car for awhile and then I saw the one of the used car from the website and I went to go check it out. it was one of the be...


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    I was shopping for used car for awhile and then I saw the one of the used car from the website and I went to go check it out. it was one of the best experienced I had in a long time. Moe Abdallah was very helpful and kind to show my options are. and all the people at the dealership was very friendly. I would definitely recommend Moe and this dealership to others. Thank you napleton

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Experience

    I had the pleasure of having Theo Noor as my sales Consultant who demonstrated great customer service and satisfaction. He put a great effort in m...


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    I had the pleasure of having Theo Noor as my sales Consultant who demonstrated great customer service and satisfaction. He put a great effort in making sure our needs and desire were met within his power to do. Overall great experience :)

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Great Experience

    Theo did an outstanding job at negotiating in favor of the customer, very friendly, and overall a fun person that made this a positive experince


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    Theo did an outstanding job at negotiating in favor of the customer, very friendly, and overall a fun person that made this a positive experince

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Experience with Vince

    I bought a Kia Sportage from Vince. He was friendly, kind, and respectful of our wants. I would definitely recommend shopping here!


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    I bought a Kia Sportage from Vince. He was friendly, kind, and respectful of our wants. I would definitely recommend shopping here!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Wonderful experience!

    This is the 4th Kia I have purchased from Vince Balachia at the Ed Napleton's Dealership. First rate all the way. Lovely showroom and friendly p...


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    This is the 4th Kia I have purchased from Vince Balachia at the Ed Napleton's Dealership. First rate all the way. Lovely showroom and friendly people. I love my new car and will continue to buy my cars from Vince, he really worked with me and I am very appreciative of that.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Best Experience

    I purchased my first brand new car which is the 2016 Kia Soul. I love it and really shocked that the car is really roomie and I just want to Thank...


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    I purchased my first brand new car which is the 2016 Kia Soul. I love it and really shocked that the car is really roomie and I just want to Thanks to Theo again for everything that he done because my credit wasn't great enough and i want to thank for John as well Most dealers want to push off cars on people to get them off their lot and not give a damn about how it will affect your pockets later because the car is crap but these gentlemen took the time and dedication to make sure i was happy with my decision and put me in a brand new car. If your are in the car buying market go see these guys they will work with you and make your day :)

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great Dealership!

    We bought a 2017 MDX and love it! We dealt with TJ and his manager for our new vehicle and could not be happier. We drove from Arlington Heights...


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    We bought a 2017 MDX and love it! We dealt with TJ and his manager for our new vehicle and could not be happier. We drove from Arlington Heights to Elmhurst, Il but it was worth it to get what we wanted as far as our new car and the right price for our trade-in. Would highly recommend this dealer!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • New Car purchase

    My experience at the dealship was Awesome. My Sales person Kyle Gonz. was outstanding. I could not have asked for a better sales person. He was ve...


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    My experience at the dealship was Awesome. My Sales person Kyle Gonz. was outstanding. I could not have asked for a better sales person. He was very calm and patience with me. He showed me every car that I asked to see and let me take them for a drive. He went over and showed me everything in and about my new vehicle. If I was to purchase another verhile Kyle is the person I would prefet to see. I LOVE MY CAR...

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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