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Reviews

Average Ratings

4.9
403 lifetime reviews. Includes reviews of West Metro Buick GMC from DealerRater.com
  • So excited to be the proud owner of a new 2017 GMC Sierra!
    June 21, 2017

    I am so excited to be the proud owner of a new 2017 GMC Sierra! Derek was wonderful to work with and James, who helped us with financing options, ...


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    I am so excited to be the proud owner of a new 2017 GMC Sierra! Derek was wonderful to work with and James, who helped us with financing options, was very friendly & informative. If you are in search of a new vehicle, I would definitely recommend that you come to the dealership in Monticello and work with this team!

    Does recommend this dealer

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  • Another great experience at West Metro Buick
    June 17, 2017

    This was my best car purchase experience ever. I thought it would be tough to beat our last purchase at West Metro. Jared was easy to work with, ...


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    This was my best car purchase experience ever. I thought it would be tough to beat our last purchase at West Metro. Jared was easy to work with, applied no pressure, and found us a great deal. Amanda in service found an extended warranty I had forgotton and saved us $2,200 on a repair for our other Buick. We'll be back to see these folks again.

    Does recommend this dealer

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  • Warning message on my dash = DEF fluid system
    June 16, 2017

    Warning message on my dash of my 2012 3500 Denali pickup flashed "DEF fluid system warning, see owner's manual". Then it started a countdown to l...


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    Warning message on my dash of my 2012 3500 Denali pickup flashed "DEF fluid system warning, see owner's manual". Then it started a countdown to limp mode. I called the dealership "West Metro Buick GMC" and spoke to Jamie Blesi. She advised to get the truck to the dealership asap before limp mode kicked in. After delivering the vehicle to the dealership, Jamie called me the next day with their findings, informed me that they had to have parts sent out from GM (at no charge due to warranty) and when they expected to have it completed. When the truck was completed, Jamie left a message informing me it was completed and of all work that was done. Knowing that I'm self employed, she even delivered the truck to my business and took payment over the phone. That's first class service all the way! My salesman Corey Nelson has worked with me with my last two trucks and has been first class as well. The owner Jeff Sell has personally been involved with the delivery of both trucks to ensure my satisfaction. What a first class operation! I couldn't be happier with the service and sales at West Metro and I regularly refer people to them when possible.

    Does recommend this dealer
    Came in for service or repair

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  • Great Experience
    June 10, 2017

    My wife and I just purchased a 2016 Nissan Altima from Bryan Remmel at Westmetro GMC in Monticello. Bryan went above and beyond to find the perfec...

    West Metro Buick GMC

    Thanks Sonny and Chelsea for the great review and rating it was a pleasure on behalf of our entire staff to assist you with this purchase and we l...


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    My wife and I just purchased a 2016 Nissan Altima from Bryan Remmel at Westmetro GMC in Monticello. Bryan went above and beyond to find the perfect second vehicle for our family and have it shipped to his location in a timely manner. If you???re looking for an honest, knowledgeable and just an all-around great person, I would highly recommend going to see him. On top of already having a great experience choosing a car with Bryan, we than had the pleasure to work with Ryan Hurrle the finance manager. Ryan truly made us feel comfortable and secure through the purchasing process. He ensured we understood every detail and made sure we got the best deal possible. After having a bad warranty experience elsewhere, Ryan weighed the pros and cons all out on paper including price difference down to the penny to ensure we received the best value possible. I would recommend this car dealership to EVERYONE! Thank you WestMetro

    Does recommend this dealer
    West Metro Buick GMC

    Thanks Sonny and Chelsea for the great review and rating it was a pleasure on behalf of our entire staff to assist you with this purchase and we look forward to a long relationship.


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  • Very straight forward - no games or gimmicks
    June 9, 2017

    The team at West Metro were possibly the most friendly people that I have dealt with while buying a vehicle. They were knowledgeable in their prod...


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    The team at West Metro were possibly the most friendly people that I have dealt with while buying a vehicle. They were knowledgeable in their products and services.

    Does recommend this dealer

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  • THANK YOU
    May 22, 2017

    Thank You Jeff Tischner, Lloyd Hemenway and James Meyers for all the help you provided me be able to get my first new car. They worked endlessly? ...


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    Thank You Jeff Tischner, Lloyd Hemenway and James Meyers for all the help you provided me be able to get my first new car. They worked endlessly? to get me financing for my brand new GMC Acadia. West Metro totally a class act!

    Does recommend this dealer

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  • Great Customer Service
    May 20, 2017

    My wife and I found a car online that we wanted to see in person and submitted an online request. Jared responded very quickly. When we met Jared ...

    West Metro Buick GMC

    Thanks for the positive review Justin we appreciate your business and look forward to assisting you in the future.


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    My wife and I found a car online that we wanted to see in person and submitted an online request. Jared responded very quickly. When we met Jared he was nothing but up-front and honest with us. In the end we had a great experience and got a great deal. It has been a week and there has been no buyer's remorse. We love the vehicle and highly recommend working with Jared.

    Does recommend this dealer
    West Metro Buick GMC

    Thanks for the positive review Justin we appreciate your business and look forward to assisting you in the future.


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  • Great dealership!
    May 15, 2017

    Lloyd and Joe were very helpful in helping us purchase our Buick Cascada. They stayed with us until 10pm. They remained cheerful no matter what ...

    West Metro Buick GMC

    Thank you so much for the favorable comments from my initial phone call to your visit you made us as sales professional very happy it was our plea...


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    Lloyd and Joe were very helpful in helping us purchase our Buick Cascada. They stayed with us until 10pm. They remained cheerful no matter what the time! They worked with us on all issues. Love these guys:) The important thing is that we felt they were trustworthy to work with. The loan guy was great also, but can't remember his name!

    Does recommend this dealer
    West Metro Buick GMC

    Thank you so much for the favorable comments from my initial phone call to your visit you made us as sales professional very happy it was our pleasure to assist you in your purchase and you Jeep trade was everything you said it was. Thanks again so much and we look forward to you visiting us in the future.


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  • So friendly!
    May 3, 2017

    Even tho I have horrible credit Kent found a way to get me into a very nice 3 year old Impala. It is a super clean car and way nicer then I though...

    West Metro Buick GMC

    I will pass on your favorable comments Scotty to Kent, and we understand we all come to bumps in the road but it is how we recover from them that ...


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    Even tho I have horrible credit Kent found a way to get me into a very nice 3 year old Impala. It is a super clean car and way nicer then I thought I could afford. Kent and the rest of the guys were never pushy. They just assisted me into getting the right vehicle I needed for my daily commute. Great no pressure sales I would recommend to everyone.

    Does recommend this dealer
    West Metro Buick GMC

    I will pass on your favorable comments Scotty to Kent, and we understand we all come to bumps in the road but it is how we recover from them that identifies us on who we are and we are so happy you chose us to help you with your vehicle needs. Have a great day and we look forward to seeing you in the future.


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  • A great experience!!!!!
    May 3, 2017

    West Metro and crew are great people to work with. Always have the customers best interest at heart and genuinely care about there customers. This...

    West Metro Buick GMC

    Bob it is always a pleasure for you and Tonetta to visit us and your business is greatly appreciated. Have a great day


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    West Metro and crew are great people to work with. Always have the customers best interest at heart and genuinely care about there customers. This is our 4th purchase from them our son has also purchased a vehicle from West Metro Pat ,and Tony are great people to work with we highly recommend them. Thanks again sincerely Bob and Tonetta Hardekopfs.

    Does recommend this dealer
    West Metro Buick GMC

    Bob it is always a pleasure for you and Tonetta to visit us and your business is greatly appreciated. Have a great day


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