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Reviews

Average Ratings

4.5
315 lifetime reviews. Includes reviews of First Chrysler Inc from DealerRater.com
  • Hard working and honest dealership

    I sent last night an email inquiring about a car, I have received a reply right away, and today I drove it back home. The sales person was courteo...

    Dealer Response

    Roberto- Thank you for taking a moment to let us know about the experience you had working with our staff! I'm so glad to hear that communications...


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    I sent last night an email inquiring about a car, I have received a reply right away, and today I drove it back home. The sales person was courteous, knowledgeable, and hard working in making sure everything worked smoothly. The delivery was quick. Nice follow up. I would definitely recommend First Chrysler to a friend.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Roberto- Thank you for taking a moment to let us know about the experience you had working with our staff! I'm so glad to hear that communications went so smoothly with our online team as well as when you arrived at our dealership. We appreciate the strong recommendation and the opportunity to do business! Tina Tasche Customer Relations Manager Van Horn Automotive


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  • Very easy, treated very well
    April 24, 2017

    Worked with Joe Allen G, never pressured, made making the deal easy. Not the first-time there and it won't be the last. Their service group is ...


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    Worked with Joe Allen G, never pressured, made making the deal easy. Not the first-time there and it won't be the last. Their service group is also very good. I do recommend first Chrysler, Joe did a great job showing me all the new options.

    Does recommend this dealer

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  • Quick lube
    April 24, 2017

    Was fast, cheap, and very thorough. I received a detailed "health check" of my vehicle that was helpful. Will definitely use again for both of my...


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    Was fast, cheap, and very thorough. I received a detailed "health check" of my vehicle that was helpful. Will definitely use again for both of my vehicles

    Does recommend this dealer
    Came in for service or repair

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  • mostelz

    They needed a part and bent over backwards to get it as quickly as they could to get me on the road

    Dealer Response

    Mamamo- Thank you for taking a moment to leave feedback for our team! Please let us know how we can assist you again in the future. Tina Tasche C...


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    They needed a part and bent over backwards to get it as quickly as they could to get me on the road

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Mamamo- Thank you for taking a moment to leave feedback for our team! Please let us know how we can assist you again in the future. Tina Tasche Customer Relations Manager Van Horn Automotive


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  • Very pleased with salesman Brian Konitzer
    April 3, 2017

    Brian was very friendly and willing to get me all the information I wanted and needed in the buying process. The vehicle was used and Brian made ...


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    Brian was very friendly and willing to get me all the information I wanted and needed in the buying process. The vehicle was used and Brian made sure a few items would be made right. He did not pressure the sale and gave us plenty time to make our decision. I really felt that he was looking out for us in the buying decision. He is really down to earth salesman. If I buy there again Brian is the salesman I would ask to deal with.

    Does recommend this dealer

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  • Happy with New Car!!

    I was very happy with the attention and help I received from our salesperson Joe Gaiovnik. He helped my husband and me find a way to get the SUV w...

    Dealer Response

    LoriNDodge - Congratulations on your new vehicle! We're exited to hear what an awesome experience you had working with Joe. Please let him know if...


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    I was very happy with the attention and help I received from our salesperson Joe Gaiovnik. He helped my husband and me find a way to get the SUV we wanted for our family. This was the second time I worked with him!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    LoriNDodge - Congratulations on your new vehicle! We're exited to hear what an awesome experience you had working with Joe. Please let him know if you have any questions about your new vehicle! Tina Tasche Customer Relations Manager Van Horn Automotive


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  • Shopping for used left with new!!

    Had previously found a used Hyundai SUV we were looking at online. When we arrived we were kindly greeted by our salesman Brian Konitzer. Explaine...

    Dealer Response

    Cole - Thank you for taking a moment to leave feedback for our team. I'm so glad to hear what a great experience you had working with Brian! We lo...


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    Had previously found a used Hyundai SUV we were looking at online. When we arrived we were kindly greeted by our salesman Brian Konitzer. Explained our situation to him about the Hyundai. My wife really like the new Jeep Cherokee as well and Brian worked with us and we left in a new Cherokee with the same payment. Very impressed with the professionalism with or salesperson Brian and the Financial team at First Chrysler. Will be going back again someday for vehicle number two.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Cole - Thank you for taking a moment to leave feedback for our team. I'm so glad to hear what a great experience you had working with Brian! We look forward to helping you with vehicle number two in the future! Tina Tasche Customer Relations Manager Van Horn Automotive


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  • Excellent customer service and fair prices

    Excellent customer service and fair prices! Service was great, prices were fair, people were very friendly, maybe do a little bit more for people ...

    Dealer Response

    Dwight - Thank you for your service to our nation from everyone at the Van Horn Automotive Group! We appreciate your feedback and recommendation o...


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    Excellent customer service and fair prices! Service was great, prices were fair, people were very friendly, maybe do a little bit more for people who are serving the nation in the military.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Dwight - Thank you for your service to our nation from everyone at the Van Horn Automotive Group! We appreciate your feedback and recommendation of our team. We look forward to seeing you again at your next visit! Tina Tasche Customer Relations Manager Van Horn Automotive


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  • Great experience

    Sani (sales)went above and beyond, when i purchased my car and was hassle free. One of the best salesman I ever dealt with.

    Dealer Response

    Andrew - Thank you for taking a moment to leave feedback for Sani! I'm so glad to hear what a great experience you had working with him. Congratul...


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    Sani (sales)went above and beyond, when i purchased my car and was hassle free. One of the best salesman I ever dealt with.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Andrew - Thank you for taking a moment to leave feedback for Sani! I'm so glad to hear what a great experience you had working with him. Congratulations on your new vehicle! Tina Tasche Customer Relations Manager Van Horn Automotive


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  • Great experience

    My daughter and I made the 370 mile trip to find her first car. She really loves her car. It was a really good trip for us and the result of findi...

    Dealer Response

    Michael - Thank you for taking a moment to leave feedback for our team! I'm so excited to hear what a great time your daughter had picking out her...


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    My daughter and I made the 370 mile trip to find her first car. She really loves her car. It was a really good trip for us and the result of finding the car she really wanted was the icing on the cake. We had quite the whirlwind adventure. I'm thankful for the respect and helpfulness you gave us. It was a pleasure doing business with Sani and the dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Michael - Thank you for taking a moment to leave feedback for our team! I'm so excited to hear what a great time your daughter had picking out her first car! We appreciate you making the 370 mile journey so that we could have the opportunity to earn your business. Please let us know how we can assist you again in the future! Tina Tasche Customer Relations Manager Van Horn Automotive


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