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Reviews

Average Ratings

4.9
Average based on 20 reviews
  • Best Service and Great Deal

    Just bought a 2010 Mitsubishi Outlander from Cliff Wall and after eating dinner, immediately sought out a place to leave remarks about the excepti...


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    Just bought a 2010 Mitsubishi Outlander from Cliff Wall and after eating dinner, immediately sought out a place to leave remarks about the exceptionally helpful, friendly, and respectful people there. No matter how excited I've been about a new car purchase in the past, I've never come away 'happy' after dealing with the usual dealership staff, but today that has all changed. I experienced absolutely ZERO frustration today at Cliff Wall. They had exactly what I was looking for, got me into it for a test drive quickly, applied no sales pressure, answered all of my questions, and made me feel like they were looking out for my best interests from the time I stepped in the door to the time I drove off in my new car. I don't normally have time to write reviews about service, but I had to make an exception in this case. I cannot recommend this place enough. Many thanks to Rob and Nicholas, and everyone who helped get me in my car today.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?

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  • Cliff Wall Subaru

    Just purchased a 2004 Honda Civic from Cliff Wall Subaru. After arriving to the lot our salesman Bill Vander Kelen greeted us in a patient relaxe...

    Dealer Response

    Elisabeth, Thank you so much for the review. We always appreciate the feedback and are very glad to hear you had a great experience at our dealer...


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    Just purchased a 2004 Honda Civic from Cliff Wall Subaru. After arriving to the lot our salesman Bill Vander Kelen greeted us in a patient relaxed manner. Bill gave us the history and all the pertinent details of the car and allowed us as much time as we liked to test the vehicle to become comfortable with it. Bill was available for every phone call and appointment with no wait time whatsoever. Both he and the finance manager Nicholas Schmit gave us there full attention and time throughout the entire process. We are very happy with our new Honda and our experience at Cliff Wall.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Elisabeth, Thank you so much for the review. We always appreciate the feedback and are very glad to hear you had a great experience at our dealership. Please let us know if we can ever help with anything in the future. Enjoy your Honda!


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  • Easy and comfortable buying experience

    Very easy scheduling request online. Got a no pressure call from Bill Vander Kelen. Arrived to the care all prepped and ready to go. We were gr...

    Dealer Response

    Lukas, Thank you so much for your great review! We are so glad to hear you had a pleasant experience with us. We are proud of the way we set our...


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    Very easy scheduling request online. Got a no pressure call from Bill Vander Kelen. Arrived to the care all prepped and ready to go. We were greeted by a female associate outside as my daughter dropped her snack on the ground. The women kindly offered her a new snack inside. Bill then asked us a few basic questions again with no pressure. Let us go out on our test drive (WITHOUT JOINING US). Upon our return he asked us if we liked the car. We got our financing pre-approved through our bank. We told him we were interested in purchasing the car. He asked us how we wanted to pay. After telling him we had financing through our bank he asked if we wanted them the check through their lenders to see if we could get a better rate. We told him no and that was the end of the discussion. Seriously no pressure. We told him that we had to come back in 2 days to get the car. They had it all ready for us when we arrived. Throughout the 2 visits we were greeted by many associates and they all seemed pleasant. Most interacted with our children and again we didn't feel pressured at all by any of the people there. Hands down one of the most comfortable vehicle buying experiences we've had. I would definitely recommend this dealership to friends and family.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lukas, Thank you so much for your great review! We are so glad to hear you had a pleasant experience with us. We are proud of the way we set ourselves apart by being a low pressure dealership. Please let us know if we can help with anything in the future!


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  • First Subaru

    Just purchased a used Subaru Outback from Cliff Wall in Green Bay. More than pleased with the service from virtually everyone we came in contact w...

    Dealer Response

    Jim & Wanda, Thank you so much for leaving us this review. We always appreciate feedback and are so glad you had a great experience buying your S...


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    Just purchased a used Subaru Outback from Cliff Wall in Green Bay. More than pleased with the service from virtually everyone we came in contact with from the time we walked in the door. Not pushy, just helpful and informative, Bill V. went out in the rain to get cars for us to test drive, patiently answered all our questions, and gave us a fair deal on our purchase. He took us out to the service area where we were greeted by a pleasant service repair rep who explained procedures, costs, etc so we will be comfortable returning for oil changes and service. Vehicle was cleaned up top to bottom when we arrived to take it home, looking like a new car, and Nick efficiently walked us through the paperwork. The staff at Cliff Wall made the whole daunting process of buying a car seamless.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jim & Wanda, Thank you so much for leaving us this review. We always appreciate feedback and are so glad you had a great experience buying your Subaru! We are so fortunate here to have a great team and a great product to sell. Please let us know if we can help with anything in the future.


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  • Task easy and even pleasurable

    Bill took the time and trouble to find out what i wanted in a car and my price range(which was unrealistic) Bill took me around some cars ,which m...

    Dealer Response

    David, Thank you for taking the time to leave a review! We are so glad you had a great experience with Bill. Please let us know if we can ever h...


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    Bill took the time and trouble to find out what i wanted in a car and my price range(which was unrealistic) Bill took me around some cars ,which made my task easy and even pleasurable.I feel glad to have met Bill , and grateful to Cliff Wall cars. David Jovett

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    David, Thank you for taking the time to leave a review! We are so glad you had a great experience with Bill. Please let us know if we can ever help with anything in the future.


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  • Exceptional

    What a wonderful experience! We were interested in a used Subaru Impreza & drove up to take a look. Our salesman, Bill Vander Kelen, was very nice...

    Dealer Response

    Amanda, Thank you so much for the great review! We are so glad you had a great experience with Bill and the rest of our staff here. Enjoy your S...


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    What a wonderful experience! We were interested in a used Subaru Impreza & drove up to take a look. Our salesman, Bill Vander Kelen, was very nice. We never once felt pressured and completely enjoyed purchasing our car there. There was no hassle and the process moved along quickly. The dealership was clean, everyone we met was nice & having our children along with us was not a problem. For being a used car the interior was immaculate. We would highly recommend this dealership and our salesman. And in the future we will be returning when we need a new vehicle.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Amanda, Thank you so much for the great review! We are so glad you had a great experience with Bill and the rest of our staff here. Enjoy your Subaru and please let us know if we can help with anything in the future!


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  • Great cars and great people!

    Because our 2001 Subaru Outback is still going strong and is headed to college with our son, we found ourselves in need of a replacement vehicle f...

    Dealer Response

    Carol & Chuck, Thank you so much for the great review! We are so glad you were able to take advantage of the Certified upgrade plan. It really i...


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    Because our 2001 Subaru Outback is still going strong and is headed to college with our son, we found ourselves in need of a replacement vehicle for ourselves. We stopped at Cliff Wall to see what they had to offer. Bill asked us a few questions about what we were looking for, and showed us some very nice vehicles. We took several cars for test drives, and Bill answered all of our questions about each vehicle. We purchased a 2015 Certified Pre-Owned Subaru Outback. We were made aware of service agreement and protection plan upgrades that we could apply for, but there was never any sales pressure to do so. We don't usually buy service agreements, but we decided the plan that was offered was a good value, so we went ahead with it. Buying a car from Cliff Wall was a pleasant experience. I'm looking forward to our next road trip!!

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Carol & Chuck, Thank you so much for the great review! We are so glad you were able to take advantage of the Certified upgrade plan. It really is a great value. Enjoy your Subaru and please let us know if we can help with anything in the future!


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  • No hassle just honesty

    Thank you Bill! My husband loves his 2013 Malibu LTZ! Staff was friendly and helpful in the buying process. Love the lifetime warranty that came w...

    Dealer Response

    Kristy, Thank you so much for the great review. We always strive to provide excellent service to all our customers. The lifetime powertrain warr...


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    Thank you Bill! My husband loves his 2013 Malibu LTZ! Staff was friendly and helpful in the buying process. Love the lifetime warranty that came witn the purchase┬┐

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Kristy, Thank you so much for the great review. We always strive to provide excellent service to all our customers. The lifetime powertrain warranty is a great value and we are so glad you were able to take advantage of it! Please let us know if we can help with anything in the future.


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  • Very pleased

    My husband and I bought a used 2015 Mitsubishi Outlander from Cliff Wall. Our salesman Bill was very helpful without being pushy. He suggested the...

    Dealer Response

    Bob, Thank you so much for the great review. We are so glad you are happy with your Mitsubishi purchase! Please let us know if we can help with ...


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    My husband and I bought a used 2015 Mitsubishi Outlander from Cliff Wall. Our salesman Bill was very helpful without being pushy. He suggested the Mitsubishi which we were not thinking about but after looking at it and test driving, we decided to go ahead. We are very pleased with our purchase and the service we have received thus far.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Bob, Thank you so much for the great review. We are so glad you are happy with your Mitsubishi purchase! Please let us know if we can help with you with anything in the future.


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  • Great service, awesome staff

    My husband and I recently purchased a used car from Cliff Wall and were fortunate to work with Kerry Powell. She was great to work with! She was h...

    Dealer Response

    Thank you so much for the great review! We hope you will keep us in mind in the future if you ever need anything else.


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    My husband and I recently purchased a used car from Cliff Wall and were fortunate to work with Kerry Powell. She was great to work with! She was helpful, personable and let us know right away when there was a slight delay in getting some paperwork. We appreciated how upfront she was! We also enjoyed working with Eric in the financial area - he was knowledgeable and helpful as well. We both felt we had a super experience working with Kerry and the Cliff Wall staff. Thank you!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the great review! We hope you will keep us in mind in the future if you ever need anything else.


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