Larry H. Miller Ford Lincoln Provo

Had truck towed to this dealer, they lost my truck for about three days because how driver gave wrong name. Told me waiting on part until mid November(... they received truck 2nd week if October). Then Mid November said part back ordered till 27th of November, then 5th of December and then 27th of December. Took us complaining to Ford Motor Company before Manager miraculously found a part in Arizona. Finally received truck back 15th of December. Seems to run fine now but if you buy a ford and it breaks down don't plan on driving it again for 2 to 5 months

It is the best dealer I’ve ever bought from most likely I will come back and get another one I would definitely tell my friends to go here

I recieved the best quality service at this service department. I will always have Matt U, and Evan take care of my vehicles. The Ford shop has by future... business. Keep up the good work

Outstanding Service Department. They treat customers special are quick to diagnose problems. They also arrange for transportation home if they need to... keep the vehicle.

They did a great job with the service on my car. They got me an uber to my dentist appointment and to my home. Thank you!

Received great service. Matt was responsive and very professional. Got it done on time. I received an estimate before authorizing the work . Will continue... to bring my car for service at this dealership.

matt in service took great care of my truck, fixed as promised and back on the road. this is the second time I have had work done here excellent service

I’ve taken my car in to get fixed twice because it was recalled. My car ended up being in worse condition than when it first arrived at the repair shop... BOTH times. My car never made a noise before, and the first time I drove it out it started making noises literally that day. And then the second time I took it in (which was a few days ago) it began making even louder noises. I don’t know what they fixed, but to mess up/make a car worse (not once but twice) shows just how terrible the service is at this place. I will never trust my car with these people again!! My car was a million times better before I started getting contacted about taking it in because it was recalled. Very disappointed!!

Extra charges (fees) at the end (they were only diagnosing my issue). More than quoted( the diagnosis) I found the service WAY less $ at another dealership.... In fact the other dealership got my repairs done under my warranty. They said it was all in how they "word it" to the warranty company. Saved me over a thousand bucks! I gave 5 stars on facility because L.H.M. has the $ for a nice shop. (Wonder how they made all that $?)

Just had our brand new 2020 car serviced here. They weren’t responsive when we would reach out for updates while they had the car. On top of that, we pulled... out of the garage today, and there’s oil all over. Needless to say we won’t be going here again.