Broadway Ford Hyundai on Military

Reviews

Average Ratings

4.8
914 lifetime reviews.
  • Broadway Ford 2017 Escape

    From start to finish I was treated very well and the lease process made clear and simple. If I had questions they were answered fully and respectf...


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    From start to finish I was treated very well and the lease process made clear and simple. If I had questions they were answered fully and respectfully. As a woman buyer I appreciated being treated with the understanding that I was not ignorant of the process or the subject. Kevin Jones was excellent to work with and went the extra mile to see that all went well and I was happy with the purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Just a bad experience. Everything went wrong.

    I accompanied a coworker of mine to purchase a 2018 Hyundai Santa Fe. Although she had an appointment for the purchase set up 2 days in advance s...

    Dealer Response

    Thanks for your information, Scott. Providing a top customer experience is our number one priority. Our management team has reviewed your comments...


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    I accompanied a coworker of mine to purchase a 2018 Hyundai Santa Fe. Although she had an appointment for the purchase set up 2 days in advance she had to sit for 3+ hours to finalize the purchase. Vehicle wasn't ready. Finance guy rushed through paperwork. Dealer closed at 8 but she was there after it closed. Although most reviews are positive something went horribly wrong during her visit. We (guys at work) programmed her garage remote because the sales guy didn't know how. We also showed her the important features of her vehicle because despite sitting there all that time there wasn't time to show her the basics. It was my first time in the dealership. Unfortunately it will probably be my last. Unless of course you have time to kill. Then Broadway is for you.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for your information, Scott. Providing a top customer experience is our number one priority. Our management team has reviewed your comments and a manager has already reached out to the customer who purchased the vehicle to help remedy the issues.


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  • Great service

    Devin was great! Everything went very smooth. The truck is awesome.

    Dealer Response

    Wayne, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you!...


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    Devin was great! Everything went very smooth. The truck is awesome.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Wayne, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!


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  • Only place to shop for a Ford

    The sales staff, as always, has made the buying experience a pleasure. Kevin and Josh are top notch people, they should get raises!

    Dealer Response

    Scott, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thank you for your kind words and con...


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    The sales staff, as always, has made the buying experience a pleasure. Kevin and Josh are top notch people, they should get raises!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Scott, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thank you for your kind words and congratulations on your new vehicle! Safe travels!


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  • Great service

    The staff was diligent in completing my service as quickly as possible.


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    The staff was diligent in completing my service as quickly as possible.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Broadway Automotive

    I bought a Ford Taurus SHO, Everyone was friendly, knowledgeable and helpful


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    I bought a Ford Taurus SHO, Everyone was friendly, knowledgeable and helpful

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • great service

    I liked that I got my car washed after my oil change.


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    I liked that I got my car washed after my oil change.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service

    Ford f-150 Kevin Voss helped us and he was great. I well tell anyone to go to him. Thanks for a great truck!


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    Ford f-150 Kevin Voss helped us and he was great. I well tell anyone to go to him. Thanks for a great truck!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • replacement of locks

    The locks used to replace by locks were inferior to the original locks.


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    The locks used to replace by locks were inferior to the original locks.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • love the hospitality

    Were able to get in as scheduled.Always appreciate the beverages, magazines, TV and snacks. Thanks!


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    Were able to get in as scheduled.Always appreciate the beverages, magazines, TV and snacks. Thanks!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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