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Sales 8:30 AM - 6:00 PM
Service 8:00 AM - 4:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 6:00 PM
Sat 8:30 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 7:00 PM
Tue 7:30 AM - 7:00 PM
Wed 7:30 AM - 7:00 PM
Thu 7:30 AM - 7:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

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Reviews

3.4
91 lifetime reviews.
  • Awesome Salesman

    Thanks to Mo I purchased a truck. Great customer service


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    Thanks to Mo I purchased a truck. Great customer service

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Negative Customer Experience

    I'm not one to get upset and post reviews, as I understand being in business can be difficult and in reality the customer isn't always right. That...


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    I'm not one to get upset and post reviews, as I understand being in business can be difficult and in reality the customer isn't always right. That being said, I think it's fair to hold a business accountable for providing a good customer experience. Ours, overall, was negative. It was demonstrated to us that the dealership places priority on short-term profits over long-term customer value. More specifically, our issues were with the condition of their used vehicles. We test drove two and eventually purchased one of them. However, both had issues that were still covered under warranty yet hadn't been fixed prior to offering for sale (and these were vehicles that had been on their lot 60+ days). While a smaller item, overall, the van we purchased had trim around the windshield that was falling off. We requested it be fixed while we were finishing the paperwork. There was actually a delay in purchasing, so we returned at the end of the next business day. The trim still was not fixed, so they sent someone to pick it up from our home the following day. After all of this, they still refused to correct the issue. Instead, they indicated that it was under warranty and that if we were to bring it in as customers they could order the replacement and make the fix. Why put that responsibility on the customer? Why not make easy fixes - again, under warranty - before offering the vehicle for sale? The other vehicle we test drove had even more issues - that, while somewhat minor, should have been fixed as part of the reconditioning process before offering it for sale. In both cases, these vehicles had less than 40k miles, so they shouldn't have had as many issues as they did. The sales person highlighted all of the work that had supposedly been done, but simply looking at the vehicle called all of that into question. Bottom line, we would not recommend this dealership to others nor will we return for another purchase. Again, because they place short-term shortcuts over satisfying the customer and ensuring long-term value.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Hilary Anne

    Bought a new Rav 4 from Russ Seals, (salesman) and Jeremy Wilson(manager) and really felt like they wanted and appreciated my business. Well wor...


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    Bought a new Rav 4 from Russ Seals, (salesman) and Jeremy Wilson(manager) and really felt like they wanted and appreciated my business. Well worth the drive for a great experience

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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Service & Repair

About Our Dealership

Dealer on Cars.com since January 2006

Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Toyota of your choice. At Andy Mohr Toyota, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle, we're here to help with your search. Our well-stocked inventory includes popular Toyota models, including Camry, Corolla and Sienna. Wherever you live in the Indianapolis area, or if you're driving from Carmel, Greenwood, Fishers or Carmel, we?re ready to serve you.

"Mohr for your money!"