Stark Chevrolet Buick Cadillac Merrill

New 888-275-3412 Dealer Website
Used 888-274-9508 Email Dealer
Service 888-280-3040

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Reviews

Average Ratings

4.5
Average based on 14 reviews.
  • Over All Business

    I pulled up to Stark Automotive and was immediately greeted by a salesperson before I entered the building. I was impressed with that because I ha...

    Dealer Response

    It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to ...


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    I pulled up to Stark Automotive and was immediately greeted by a salesperson before I entered the building. I was impressed with that because I have done a lot of shopping around at dealer ships. I was satisfied with how Kevin and all associates treated me during the long process of buying a car. Kevin was very patient with all my "questions" I had. If he couldn't answer them, he had someone else there who could.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Kevin went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure he hears your kind words. Please let us know how we may be able to help next! From, Cameron Boss, Internet Manager, cboss@starkauto.com 608-205-9070


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  • Never trust this place

    Never trust these guys when you buy a used car from them. I purchased a used 2014 chevy cruz from them. While the buying process was good, they fa...

    Dealer Response

    I am sorry to hear you did not have a pleasant experience with Stark. It would mean a lot to our dealership if you gave me an opportunity to do my...


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    Never trust these guys when you buy a used car from them. I purchased a used 2014 chevy cruz from them. While the buying process was good, they failed on all other aspects. I was promised from both the finance manager and the sales rep that they would fix my hood, scratches all over it. Well i went back a week later and they tried to buff them out, did nothing, so they had me go to a body shop, waste my time there getting it looked at and then never called me or even returned my calls to get it fixed. Also on delivery, and this is the worst as i thought all chevy cars had a delivery process, guess not. I was lead to my car, told to push the onstar button and then while driving to register it. The sales rep took zero time to walk over the car with me, lol still can't program the stupid radio. i have even canceled my extended warranty with them as I will never go back to them ever. In conclusion, if you buy something used from them, even if it is certified like mine, get it in triple writing on any work that they need to do, yes i had a iou yellow copy of work that need to be done from them and still nothing.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am sorry to hear you did not have a pleasant experience with Stark. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. I would appreciate if you can contact me at your convenience so I can better understand your situation. From: Cameron Boss, Internet Manager, cboss@starkauto.com, 608-205-9070


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  • Outstanding Staff and customer service

    James Otto and Joe Ramirez are some of the easiest people to deal with in the industry. If you want to be treated like a person go see them! Great...

    Dealer Response

    Hello SJ and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that James Otto and ...


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    James Otto and Joe Ramirez are some of the easiest people to deal with in the industry. If you want to be treated like a person go see them! Great customer service!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello SJ and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that James Otto and Joe Ramirez were there to provide you with such exceptional service! Thank you again and congratulations on your new car. From, Cameron Boss, Internet Manager, cboss@starkauto.com 608-205-9070


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  • Good service

    We had a very good experience, we bought our car July 2014 and everything was quick and easy. Kevin was very helpful, and if he didn't know the an...

    Dealer Response

    Mr. Wright, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process. Enjoy your ...


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    We had a very good experience, we bought our car July 2014 and everything was quick and easy. Kevin was very helpful, and if he didn't know the answer to something he went above and beyond and found the answers.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Mr. Wright, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process. Enjoy your new car! Sincerely, Cameron Boss, Internet Manager, cboss@starkauto.com 608-205-9070


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  • Excellent

    We have purchased (2) cars from Stark and both experiences were great! I have had them back in for service and that experience was also great. The...

    Dealer Response

    Thank you for leaving us this great review, Karl. We are very happy to hear that we could provide you with a second car buying experience that was...


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    We have purchased (2) cars from Stark and both experiences were great! I have had them back in for service and that experience was also great. They were able to help us purchase the cars when other dealers would or could not. Absoluteley will be going back to them in the future as well as our service needs.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review, Karl. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! From, Cameron Boss, Internet Manager, cboss@starkauto.com 608-205-9070


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  • Excellent service

    Super people, great attitude. Everyone made me feel vary comfortable going though the whole buying process. Everyone I know will know Starks is th...

    Dealer Response

    Thank you for the opportunity to earn your business and the great review. Customer service is a top priority for us at Stark Automotive Merrill.


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    Super people, great attitude. Everyone made me feel vary comfortable going though the whole buying process. Everyone I know will know Starks is the place to shop thanks again !!! Quality around the broad

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the opportunity to earn your business and the great review. Customer service is a top priority for us at Stark Automotive Merrill.


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  • Very Good Service

    I went to a few dealerships before going to Stark. At the other dealerships, the associates were slow to assist and didn't help me find exactly wh...

    Dealer Response

    Thank you for the opportunity to earn your business and the great review. Customer Service is a top priority to us here at Stark Automotive Merrill.


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    I went to a few dealerships before going to Stark. At the other dealerships, the associates were slow to assist and didn't help me find exactly what I was looking for. When I went to Stark, I was greeted by the sales associate immediately, he listened to what I was looking for and helped me find it. Buying a new car can be stressful and intimidating, but I found that the entire experience was fun and exciting with the sales team at Stark.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the opportunity to earn your business and the great review. Customer Service is a top priority to us here at Stark Automotive Merrill.


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  • Decent Place

    Went in looking at 2012 Chevy Sonic and walked out of there with the same 2012 chevy sonic! They are car dealers so when they have their games and...


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    Went in looking at 2012 Chevy Sonic and walked out of there with the same 2012 chevy sonic! They are car dealers so when they have their games and if you play hardball with them you'll get the deal you were looking for. Salesman was average, made sure we were comfortable offering drinks and was always looking to answer our questions. The financing guy seemed genuinely a nice guy, who we had to work with to get our payments to where WE wanted them, once he got a hold of that concept everything went smoothly. All together great experience and would go to again if looking.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • joyce

    best car buying experience ever will return for my next purchase thiswas fifth purchase


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    best car buying experience ever will return for my next purchase thiswas fifth purchase

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • HAPPY CUSTOMER

    I bought a 2011 chevy impala at stark and was treated outstanding by my salesperson chad. he was very helpful in deciding which vehicle to purchas...


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    I bought a 2011 chevy impala at stark and was treated outstanding by my salesperson chad. he was very helpful in deciding which vehicle to purchase. paul the finance guy was also very helpful and easy to work with. thanks again for the great experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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