Reviews

Average Ratings

4.4
26 lifetime reviews.
  • Great Dealer!

    Just made a jeep purchase from Gerald Auto Sales in joliet. would like to thank Herb Brooks for his excellent customer service and the friendly st...


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    Just made a jeep purchase from Gerald Auto Sales in joliet. would like to thank Herb Brooks for his excellent customer service and the friendly staff.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • They got me fixed

    I put a review on Last week and immediately got a response Gerald really does take pride in his company he fixed my van and explained he doesn't w...


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    I put a review on Last week and immediately got a response Gerald really does take pride in his company he fixed my van and explained he doesn't want to be remembered as a guy that does people wrong and I believe him and just to clarify Jordan my sales representative did a good job and got me a car when I really needed one thx Jordan I'm sry I cannot erase last review and it doesn't reflect on how I feel now about Gerald auto

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Buyer beware

    Sold me broke van lied to finance company to approve loan and just took advantage of my credit situation to justify their actions not typical use...


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    Sold me broke van lied to finance company to approve loan and just took advantage of my credit situation to justify their actions not typical used car dealer u knew that you are buying a used car and after you sign contract we are not liable type attitude

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Buying Experience!

    We would highly recommend Gerald Auto Sales to anyone who is in the market for a used car. Gerald and Jose were honest, patient and fair. They mat...


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    We would highly recommend Gerald Auto Sales to anyone who is in the market for a used car. Gerald and Jose were honest, patient and fair. They matched the interest rate we had with our bank and beat the price and mileage of the extended warranty our bank offered. If anyone asks where we bought our car, we will not hesitate to tell them.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Service

    My salesperson was Herb Brooks, he made the process of getting my F-150 smooth and fast. He really worked with me to get a deal done and I couldn'...


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    My salesperson was Herb Brooks, he made the process of getting my F-150 smooth and fast. He really worked with me to get a deal done and I couldn't appreciate it more. These are great folks to buy from. Definitely recommend Herb if you can get him.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • My first review is incorrect

    I contacted Gerald Auto for a car that I found online as stated in my first review. On the day that I left the first review I decided to put my ne...


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    I contacted Gerald Auto for a car that I found online as stated in my first review. On the day that I left the first review I decided to put my new car on the road. After driving for an hour I notice a grinding noise Everytime I step on the brakes. I contact the dealership because I've had the car for 3 days and the salesman Raul told me that they done all the maintenance on the car and made sure it was safe to drive. He told me he would call me back after he talked to the manager, they offered to go half on repairs which I think is unreasonable, seeing I bought the car based on his word, they didn't change the oil on the vehicle or anything. But yes I was the dummy for driving three hours to see a car in the rain. I missed all the scuffs and dents on the body... Buyers beware of Raul and this dealership

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Good and fast

    I was in and out in 30 minutes!!!! Found the car I wanted online, at a good price. I sent a message via website Raul contacted me right away, he g...


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    I was in and out in 30 minutes!!!! Found the car I wanted online, at a good price. I sent a message via website Raul contacted me right away, he got me financed at a good rate, I am happy with my purchase. Thanks Raul and Gerald Auto sales

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best Place Ever

    I'm so excited about my new car. My first car.. thanks to Patrick Defrancesco a.k.a Pat.. very helpful.. Made it work for me.. Was determine to ge...


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    I'm so excited about my new car. My first car.. thanks to Patrick Defrancesco a.k.a Pat.. very helpful.. Made it work for me.. Was determine to get me my Impala. Thanks so much.. love this place..

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best place to buy around Joliet area!

    Gerald Auto Sales is not just a dealer for cars but they are like a family. I have been to lots of dealers no one willing to lend a hand to help. ...


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    Gerald Auto Sales is not just a dealer for cars but they are like a family. I have been to lots of dealers no one willing to lend a hand to help. They talked to the bank and got me not just a vehicle but a vehicle that we were looking for. I have not the best credit and they are the only ones in Joliet willing to help and as of today I am leaving with a car not just for me but also for my family. I would refer this company for everyone

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Raul and Gerald Auto are great people.

    A generous person will prosper; whoever refreshes others will be refreshed. I had a exhaust problem on my truck right after I purchased it from G...


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    A generous person will prosper; whoever refreshes others will be refreshed. I had a exhaust problem on my truck right after I purchased it from Gerald Auto and they took care of it at no cost. God Bless!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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