Sioux Empire Automotive

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Reviews

Average Ratings

4.0
8 lifetime reviews.
  • Great response, information & help today!

    Found a 2912 Highlander on your website, complete with Carfax report, information & a lot of pictures. Vince called me within 30 minutes of my inq...


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    Found a 2912 Highlander on your website, complete with Carfax report, information & a lot of pictures. Vince called me within 30 minutes of my inquiry email. Made the drive from Sioux City & we were out the door with the vehicle in under 2 1/2 hours, including our test drive. Price of the car was fair, & what was offered for our trade was within the range we'd wanted. Of all the car deals I've been part of, this was the easiest and friendliest I've experienced.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very Satisfied

    Made a deal over phone. Drove 125 mi. Did the deal quickly and efficiently. Great folks.


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    Made a deal over phone. Drove 125 mi. Did the deal quickly and efficiently. Great folks.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Covered up

    Threw cheap cover up paint on to conceal rust. Two months later after car washes washed away cheap paint over a thousand dollars in rust repair. W...


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    Threw cheap cover up paint on to conceal rust. Two months later after car washes washed away cheap paint over a thousand dollars in rust repair. Will never go back and would look out for scams here.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • The worst car dealership I have ever been to.

    The worst car dealership I have ever been to. We had come to an agreement on purchasing a vehicle and at closing, first thing they said was they w...


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    The worst car dealership I have ever been to. We had come to an agreement on purchasing a vehicle and at closing, first thing they said was they would not honor the terms they previously agreed to. Will never recommend.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great Buying Experience!

    I found a vehicle here that I'd been looking for over the last several months. Because I live 5 hours away, most everything had to be done over th...


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    I found a vehicle here that I'd been looking for over the last several months. Because I live 5 hours away, most everything had to be done over the phone. Greg was amazing. He gave me a very fair value on my trade, helped me get the extended warranty I wanted, and was kind enough to hold on to the car until I was able to drive up and look at it! By far the best car buying experience I've ever had!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Never heard back from the dealership.

    Submitted a vehicle information request and never heard anything back. So they lost any potential sale that may have evolved from contact. They do...

    Dealer Response

    Jim, very sorry you did not get a timely response from us. I went back through all the e-mails that we received for Feb 26, 27, and 28 and could n...


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    Submitted a vehicle information request and never heard anything back. So they lost any potential sale that may have evolved from contact. They don't have time for me then why would I spend my time with them.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Jim, very sorry you did not get a timely response from us. I went back through all the e-mails that we received for Feb 26, 27, and 28 and could not find a record of us receiving your e-mail. Isn't modern technology wonderful! I will check with our cars.com representative to see if they can find any record of your e-mail. We do our very best to respond as quickly as possible to any customer inquiries. We appreciate your feedback, as there may be a flaw in the way e-mails are forwarded to us. Rest assured if there is an issue, it will be corrected.


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  • Great price, no confrontation, fair trade-in value

    I just traded-in my Pontiac of 7 years for a new, more fuel-efficient vehicle. The vehicle was very clean and in a well-maintained condition. Even...


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    I just traded-in my Pontiac of 7 years for a new, more fuel-efficient vehicle. The vehicle was very clean and in a well-maintained condition. Even in snowy weather there was very little delay in my arriving to the dealership's lot and an employee attending to me. The gentleman was courteous, gave me a good route to take to fully test the vehicle's capabilities (helpful since I was unfamiliar with the town) and let me loose. When presenting the vehicle's history he told me what he knew and didn't add things he was unsure of and wanted me to hear. The trade value of my vehicle was fair, perhaps not the highest figure I could hope for but the valuer gave me a clear pro-con explanation of what I could expect. What I especially liked was that he did not try to sell me their price or the vehicle I was interested in, respecting my own opinion. The vehicle was made ready for my pick-up on the day I requested. The original salesmen transferred my plates and possessions into the new vehicle in freezing temperatures while his associated finalized my paperwork- respect for my time! On top of everything, the vehicle was given added maintenance that I requested (appreciate the strong alignment!). The best thing I can say about this dealership is that they did not project their agenda on me and gave me a no non-sense, no small talk jargon. I appreciate the time they took and am confident they are in business to make money while (not in addition to) helping the consumer find a vehicle that meets their changing needs. Hope this helps future customers.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Fair and Easy

    The buying experience at Sioux Empire Automotive was second to none. The car I bought was priced better than other dealerships when comparing app...


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    The buying experience at Sioux Empire Automotive was second to none. The car I bought was priced better than other dealerships when comparing apples to apples and the amount they gave me for my trade was what I was looking for on the first try. They said they are a no negotiating dealer and I believe them. Everyone there was very pleasant to deal with. They made what they wanted and I bought what I wanted at a fair price.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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