Walters Used Car and Truck Superstore

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
47 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    August 29, 2018

    These guys are clowns especially Bryce who I am not sure if he was a salesman or janitor. This joke of an employee was very rude and not very knowledgeable.... Hey Bryce did you broom anybody out of the dealership today.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 19, 2017

    Paying 18,000 for a 8,000 truck. Year and a half later, credit score hasn't changed. Never been late or missed a payment. Have had more problems with the... junk than anything else I've ever owned.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 26, 2016

    i first went and dealt with a gentleman and had to go back and ended up dealing with zach, he was very personable and very helpful and did all he could... to make sure we got into the vehicle i wanted. the tire pressure was low and he even took to the gas station and put air in the tires for me. worked with the down payment and even stayed late until i was satisfied and left. there has been other ugly reviews on here for them and i have to say either they all have changed in employees or people are not patient. I would highly recommend them to everyone

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    August 16, 2016

    This dealer don't want to sell the car because I call them and ask for the carfax and they told me that I have go came to their dealership to see the carfax... otherwise they can't gave it to me. On the ad it said carfax is available on request. I told them I'm about 4 hours drive away from the dealership still they didn't send me a carfax.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 17, 2016

    Ok bought a truck from there had no issues they have the keys and papers plates said title would be in the mail in 5 days on day five it got repo bc the... paper work was wrong on there end

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    March 18, 2016

    We just went yesterday to see a Sienna that we were assured over the phone was there, and they would have it ready for a test drive. Get there and get... confronted by a sales person before barely getting out of our car. Insists that they sold it the day before... gives excuses for the mix up?? Try to sell us a different minivan that just arrived in a mess.... As we were talking about this other minivan the mileage kept changing and going up, til we could see it... He gave me his "personal cell number"... Needless to say very disappointed!!! We really liked the Sienna, but walked away VERY MAD!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    9 people out of 11 found this review helpful. Did you?
  • 1.0 out of 5
    March 1, 2016

    Drove an hour away to look at a vehicle on the lot , called before we left ( on a Friday), left work early to test drive the vehicle. Got to the dealership... the sales man I was talking to a hour earlier wasn't even there. To top it off the vehicle was supposedly sold. The person I dealt with was raising his voice at me telling me he had people driving 3 hours away. You can imagine my frustration. So we left. I then looked on there website and the vehicle I was looking at was still for sale , so I called on the same vehicle and was told they still had it available. You can make your own opinion but be careful.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    6 people out of 7 found this review helpful. Did you?
  • 1.0 out of 5
    February 29, 2016

    I would not recommend this place to anyone. Horrible service from sells men to finance department... Poor i would even gove them a 1 star

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    January 20, 2016

    Had an appointment for a car , got there they didn't have the car said it was sold ..seems like this has happened a lot to others. Then the guy tells us... well we have other cars you could look at so we give it a try . Test drive this escape low tire a mile down the road. Then we get another car and test drive it . Ford fusion.. screen didn't work on the radio they said they would order the part ..we still got the car . They said the part would be in a week from then and they would call us .. Okay a o we wait no call ..call back and they said they have been busy and one of the guys that helped sell us the car was fired .. and that they ordered the part a day ago and waited another week for them to call .nothing.. so called them back and they said wait till after new years and the mechanic will be in .. we wait the guy gave us his personal cell to call after new years .. we call him and he said go in Tuesday and ask for some guy that didn't even exist that was the "mechanic" come to find out again the guy that gIve us his personal cell phone number had been fired too . This all happened within a month of purchasing this car . Still not fixed

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    January 1, 2016

    Went into look at a vehicle that I had talked to salesperson the day before, told them I would be there to see car and I was coming from some distance... away, when I arrived they hadn't gotten the car there from another location, but salesperson said it was there and all was fine. Then, was told it was in shop, but again salesperson told me car was fine, no flaws, everything was running. Then they tried selling me another vehicle either more money than I was looking at or twice as many miles. Sales staff seemed to be more interested in playing on their computers or phones, rather than helping fix their mistakes!! Needless to say I will NEVER do any business there.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
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