Mercedes-Benz of Massapequa

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4.8
(1,773 reviews)
Visit Mercedes-Benz of Massapequa
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Service Sales
Monday 7:00am–7:00pm 8:00am–8:00pm
Tuesday 7:00am–7:00pm 8:00am–8:00pm
Wednesday 7:00am–7:00pm 8:00am–8:00pm
Thursday 7:00am–7:00pm 8:00am–8:00pm
Friday 7:00am–7:00pm 8:00am–8:00pm
Saturday 7:00am–4:00pm 9:00am–6:00pm
Sunday Closed 11:00am–4:00pm
New (516) 468-7011 (516) 468-7011
Used (516) 882-7623 (516) 882-7623
Service (866) 503-7140 (866) 503-7140

Inventory

See all 250 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2009.
At the All-New Mercedes-Benz of Massapequa we're changing everything you knew about the car business. With a massive selection of new and pre-owned vehicles and complete transparency throughout the entire sales and service process you can be assured your ownership experience will be second to none.

It's time to put the fun back into buying a car. Complete transparency is what you deserve and optimized pricing makes the experience enjoyable. Experience the difference new ownership makes at the all-new Mercedes-Benz of Massapequa today.
Optimized Pricing! We put the fun back into the car buying experience!

Service center

Phone number (866) 503-7140

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

View all 27 employees View less employees

Reviews

4.8
(1,773 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Massapequa from DealerRater.

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5.0

I was very impressed with both MB of Massapequa and Fritz

I was very impressed with both MB of Massapequa and Fritz Jean. The process could not have been more simple than Fritz made it. Dealing with him is always a pleasure. I look forward to continuing our professional relationship.

Dealer response

Thank you for the great review. We are honored to welcome you to the family.

5.0

I have purchased and serviced numerous MB’s at this

I have purchased and serviced numerous MB’s at this dealership for over 10 years. My experience has always been impeccable. In particular, Vivian Keshtgar has been awesome. She’s extremely knowledgeable and very professional. She’s a pleasure to work with as well. Would definitely recommend this dealership and particularly Vivian without any hesitation.

5.0

What an incredibly WONDERFUL and POSTIVE A+++ experience

What an incredibly WONDERFUL and POSTIVE A+++ experience I had at Mercedes-Benz of Massapequa and I truly owe it all to your sales professional Erick Batista. Car shopping can be extremely stressful and sometimes car dealerships have bad reputations for playing games and gimmicks. Your dealership was absolutely wonderful and took away all of my anxiety and stress of buying a car. From the beginning, I inquired about a car. Erick was extremely kind, knowledgeable, professional and truly an MB expert. It’s clear he is very good at what he does. He made the buying process seamless he is very skilled in sales without making you feel pressured. He provided me with multiple options, models etc. based on the needs I expressed and explained to me the differences and benefits of both. He even got two cars I was debating from your sister BMW dealership in Freeport which I knew took a lot of time and effort and I could never thank him enough for. He truly catered to me which I couldn’t appreciate more as I understand he’s extremely busy with other clients. He was so respectful of my time, punctual, honest , smart the list just goes on and on. I was in your dealership Wednesday, out the door today all because of Erick and believe me if yesterday wasn’t a holiday I would’ve gotten it within a day. I felt so comfortable and rest assured because of Erick. I can confidently say I will never drive anything but a MB ever again. Lastly, I would like to thank your other professional Erick for going over the car inside and out and being extremely thorough. I appreciated the beautiful bow and sign. All of your little details made me feel valued and appreciated. Thank you thank you thank you. You have gained a lifelong customer !!!! I feel so blessed to be apart of the MB Massapequa family!! God bless all of you!!! If you have any other questions or if there’s any other places I can post this review or provide communication on your impeccable dealership ( corporate etc. ) please let me know who to contact I would be more than happy to. Have a beautiful and blessed holiday season

5.0

Just purchased our e450.

Just purchased our e450. Noah was knowledgeable, patient, and very responsive. He helped us find the perfect car!

5.0

Fifth Benz purchase in the last 2 years from Massapequa.

Fifth Benz purchase in the last 2 years from Massapequa. Nelson took care of everything as usual. Best around. Will be back for a G Wagon soon

5.0

Charles (Charlie) Graf is a professional, knowledgeable,

Charles (Charlie) Graf is a professional, knowledgeable, and courteous. He was very busy, and allowed me to bring my car without an appointment. Upon arrival the receiving team at the bay was informed Charlie was the representative in charge, they led me to a waiting area. A female housekeeper helped me make a cup of hot cocoa. Soon Charlie came to say Hello, listened to my concerns, researched the problem with the technician, and informed me the repair was covered under the warranty! Charlie ensured a loaner was available to facilitate my needs. I appreciate Charlie and his team.

5.0

Very attentive.

Very attentive. So glad they were able to find what I was looking for. Smooth transaction. Definitely would come back to this dealer.

5.0

Extremely professional, warm and welcoming.

Extremely professional, warm and welcoming. Staff was responsive to customer needs, always a pleasure to deal with. Knowledgeable of Mercedes-Benz products and reassuring.

Consumer response

I love ❤️ my new GLE 350 and I love my new Mercedes-Benz dealership. Thank you for your professionalism and for guiding me through this process with compassion and care.

Dealer response

Chestnut, Great to hear you are loving your new GLE!! We appreciate you and your kind words about our amazing staff. Enjoy!!

5.0

Vivian provides great service to her customers.

Vivian provides great service to her customers. Mercedes Benz of Massapequa is a great location for us

Dealer response

Charliet, Thank you! We appreciate your business.

5.0

Buying/Leasing a car used to cause me great stress.

Buying/Leasing a car used to cause me great stress. That is until I met Fritz Jean. I have worked with Fritz for more than 20 years now. Each experience has been stress-free AND enjoyable. Fritz is an easy going gentleman who is knowledgeable and shows genuine care for his clients. It has been a pleasure working with him.

Dealer response

Happy to be of service! We take great pride in our reputation for providing stress-free, enjoyable experiences. Thank you for your patronage and HAPPY HOLIDAYS!!

See all 1,773 reviews