Reviews
Had a great experience leasing a C300 from Albert Salib
Had a great experience leasing a C300 from Albert Salib and Oliver. Albert was great to work with and went above and beyond in every detail of the process. I highly recommend the dealership and Albert for you next MB purchase.
Had a great experience leasing a C300 from Albert Salib
Had a great experience leasing a C300 from Albert Salib and Oliver. Albert was great to work with and went above and beyond in every detail of the process. I highly recommend the dealership and Albert for you next MB purchase.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Albert is wonderful!
Albert is wonderful! He is mild mannered, friendly and extremely customer friendly. He made our experience exceptional. I highly recommend him!
Albert is wonderful!
Albert is wonderful! He is mild mannered, friendly and extremely customer friendly. He made our experience exceptional. I highly recommend him!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I bought a car yesterday from Albert Salib.
I bought a car yesterday from Albert Salib. He is amazing person that we met as a salesman. He is very knowledgeable and tried to give us all the information. We are so lucky to meet him there. I highly recommend him.
I bought a car yesterday from Albert Salib.
I bought a car yesterday from Albert Salib. He is amazing person that we met as a salesman. He is very knowledgeable and tried to give us all the information. We are so lucky to meet him there. I highly recommend him.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Annie, thank you for your amazing review and recommendation. It's a pleasure to know that our Sales Team was amazing and knowledgable, ensuring that you were informed during your car-buying experience here at Mercedes-Benz of Massapequa. Congratulations on your purchase! We look forward to working with you again in the future!
Mr Albert Salib was amazing, very helpfull and stayed
Mr Albert Salib was amazing, very helpfull and stayed with us till the last minute . answered all our questions and gave us a great deal . i highly recommend him
Mr Albert Salib was amazing, very helpfull and stayed
Mr Albert Salib was amazing, very helpfull and stayed with us till the last minute . answered all our questions and gave us a great deal . i highly recommend him
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your recommendation and awesome review, Alfred. We are excited to learn about the amazing and helpful experience you had with our Sales Team when purchasing a new vehicle. Do not hesitate to reach out to us here at Mercedes-Benz of Massapequa if there's anything else we can do for you.
Kudos to @mercedes-benz of Massapequa Service Manager
Kudos to @mercedes-benz of Massapequa Service Manager Robin Laurel and his incredible service team as they saved me from a (non Mercedes dealer) deceptive service scam regarding my 2020 Dodge RAM. I purchased the RAM as a lease return from the fine Mercedes dealership, but months later took it to a RAM dealer to look into an oil leak. The other dealer wanted to bilk me for more than $3500 for new engine mounts!! When Robin and his team at Mercedes took a look for me, they determined the leak was only due to a loose oil filter. I can’t say enough positive things about the fine staff at Mercedes of Massapequa Sales, Service & Finance departments are all top notch and wonderful! Albert in Sales has also been amazing every step of the way! I wouldn’t buy a car from anywhere else. It’s a nice feeling to have implicit trust in a dealership these days. Thank you @Mercedes-Benz of Massapequa! You really ROCK!!!
Kudos to @mercedes-benz of Massapequa Service Manager
Kudos to @mercedes-benz of Massapequa Service Manager Robin Laurel and his incredible service team as they saved me from a (non Mercedes dealer) deceptive service scam regarding my 2020 Dodge RAM. I purchased the RAM as a lease return from the fine Mercedes dealership, but months later took it to a RAM dealer to look into an oil leak. The other dealer wanted to bilk me for more than $3500 for new engine mounts!! When Robin and his team at Mercedes took a look for me, they determined the leak was only due to a loose oil filter. I can’t say enough positive things about the fine staff at Mercedes of Massapequa Sales, Service & Finance departments are all top notch and wonderful! Albert in Sales has also been amazing every step of the way! I wouldn’t buy a car from anywhere else. It’s a nice feeling to have implicit trust in a dealership these days. Thank you @Mercedes-Benz of Massapequa! You really ROCK!!!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Do not trust their service department.
Do not trust their service department. I told the service manager Robin to take care of the recall on my S580 and get the Scheduled maintenance done as long as they go over pricing with me, the service advisor and the supervisor did the service without telling me the price. When I got to pick up my car, and express my concerns the service manager Robin listens to the call between me and the service advisor and agrees that he never said anything about the price, then he apologizes that he never went over the price. I pay for the service and I am not happy but then they bring my car and there is scratches all over the back trunk and also the rear quarter panel, the service manager Robin assured me that I can leave and he will get this taken care off. Robin calls me 2 days later and says he has been scrubbing footage and has proof that the car came in with scratches, since i got the car towed I ask for this proof because maybe the Tow company did it, he tells me I have to come in to look at it but the best part is, that the footage is from the 8th and I dropped of the car on the 2ND. I asked him if they videos the car like they always do and they said no we don’t have that footage, I asked if they footage from earlier like the 2nd when the car was dropped off and they said no. You mean to tell me that my car was there for a week and then you have footage of scratches on it. I am utterly disgusted it how they tried to get out of this situation for a couple of bucks instead of doing the right thing for the customer, especially when they are the ones that scratched up the car. Please do not take your car to service there.
Do not trust their service department.
Do not trust their service department. I told the service manager Robin to take care of the recall on my S580 and get the Scheduled maintenance done as long as they go over pricing with me, the service advisor and the supervisor did the service without telling me the price. When I got to pick up my car, and express my concerns the service manager Robin listens to the call between me and the service advisor and agrees that he never said anything about the price, then he apologizes that he never went over the price. I pay for the service and I am not happy but then they bring my car and there is scratches all over the back trunk and also the rear quarter panel, the service manager Robin assured me that I can leave and he will get this taken care off. Robin calls me 2 days later and says he has been scrubbing footage and has proof that the car came in with scratches, since i got the car towed I ask for this proof because maybe the Tow company did it, he tells me I have to come in to look at it but the best part is, that the footage is from the 8th and I dropped of the car on the 2ND. I asked him if they videos the car like they always do and they said no we don’t have that footage, I asked if they footage from earlier like the 2nd when the car was dropped off and they said no. You mean to tell me that my car was there for a week and then you have footage of scratches on it. I am utterly disgusted it how they tried to get out of this situation for a couple of bucks instead of doing the right thing for the customer, especially when they are the ones that scratched up the car. Please do not take your car to service there.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Noah is the best!
Noah is the best! 10/10 car buying experience. Noah made a stressful day fun and gave me a deal I could not refuse
Noah is the best!
Noah is the best! 10/10 car buying experience. Noah made a stressful day fun and gave me a deal I could not refuse
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Smooth and seamless Experience with Noah Roth.
Smooth and seamless Experience with Noah Roth. Great salesman and overall a nice guy. Noah made our Experience exciting and overall it was a painless transaction. MB Massapequa is our dealership for life and Noah has our business for life as well. Thank you Noah & Massapequa!
Smooth and seamless Experience with Noah Roth.
Smooth and seamless Experience with Noah Roth. Great salesman and overall a nice guy. Noah made our Experience exciting and overall it was a painless transaction. MB Massapequa is our dealership for life and Noah has our business for life as well. Thank you Noah & Massapequa!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Noah for a quick and easy transaction, painless
Thank you Noah for a quick and easy transaction, painless is an understatement and we could not be happier with our new Mercedes. Noah has earned us as a customer for life!
Thank you Noah for a quick and easy transaction, painless
Thank you Noah for a quick and easy transaction, painless is an understatement and we could not be happier with our new Mercedes. Noah has earned us as a customer for life!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Albert Salib gets a 10 from me.
Albert Salib gets a 10 from me. He made my car buying experience pleasant and comfortable. He took extra time to show me the features of my 2014 S550. Thank you Albert.
Albert Salib gets a 10 from me.
Albert Salib gets a 10 from me. He made my car buying experience pleasant and comfortable. He took extra time to show me the features of my 2014 S550. Thank you Albert.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Joseph, thank you for your kind review. We're delighted to learn that our Sales Team at Mercedes-Benz of Massapequa ensured your car-buying experience was pleasant and comfortable and that they made sure to explain and show the features of your car to you. Congratulations on your 2014 Mercedes-Benz S550. Please do not hesitate to reach out to us for any further assistance or needs.