Skip to main content

Mercedes-Benz of Massapequa

(1,917 reviews)
Visit Mercedes-Benz of Massapequa
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 10:00am–5:00pm Closed
Tuesday 8:00am–8:00pm 7:00am–7:00pm
Wednesday 8:00am–8:00pm 7:00am–7:00pm
Thursday 8:00am–8:00pm 7:00am–7:00pm
Friday 8:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday 11:00am–4:00pm Closed
2024 consumer dealer award View 6 awards
2022 state dealer award 2021 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (516) 468-7011 (516) 468-7011
Used (516) 882-7623 (516) 882-7623
Service (866) 503-7140 (866) 503-7140

Inventory

See all 528 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2009.
At the All-New Mercedes-Benz of Massapequa we're changing everything you knew about the car business. With a massive selection of new and pre-owned vehicles and complete transparency throughout the entire sales and service process you can be assured your ownership experience will be second to none.

It's time to put the fun back into buying a car. Complete transparency is what you deserve and optimized pricing makes the experience enjoyable. Experience the difference new ownership makes at the all-new Mercedes-Benz of Massapequa today.
Optimized Pricing! We put the fun back into the car buying experience!

Service center

Phone number (866) 503-7140

Service hours

Monday
Closed
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

View all 23 employees View less employees

Reviews

(1,917 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Massapequa from DealerRater.

Want to share your experience with this dealership?

Write a review

Had a great experience leasing a C300 from Albert Salib

Had a great experience leasing a C300 from Albert Salib and Oliver. Albert was great to work with and went above and beyond in every detail of the process. I highly recommend the dealership and Albert for you next MB purchase.

Had a great experience leasing a C300 from Albert Salib

Had a great experience leasing a C300 from Albert Salib and Oliver. Albert was great to work with and went above and beyond in every detail of the process. I highly recommend the dealership and Albert for you next MB purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Albert is wonderful!

Albert is wonderful! He is mild mannered, friendly and extremely customer friendly. He made our experience exceptional. I highly recommend him!

Albert is wonderful!

Albert is wonderful! He is mild mannered, friendly and extremely customer friendly. He made our experience exceptional. I highly recommend him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

I bought a car yesterday from Albert Salib.

I bought a car yesterday from Albert Salib. He is amazing person that we met as a salesman. He is very knowledgeable and tried to give us all the information. We are so lucky to meet him there. I highly recommend him.

I bought a car yesterday from Albert Salib.

I bought a car yesterday from Albert Salib. He is amazing person that we met as a salesman. He is very knowledgeable and tried to give us all the information. We are so lucky to meet him there. I highly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Annie, thank you for your amazing review and recommendation. It's a pleasure to know that our Sales Team was amazing and knowledgable, ensuring that you were informed during your car-buying experience here at Mercedes-Benz of Massapequa. Congratulations on your purchase! We look forward to working with you again in the future!

Show full review

Mr Albert Salib was amazing, very helpfull and stayed

Mr Albert Salib was amazing, very helpfull and stayed with us till the last minute . answered all our questions and gave us a great deal . i highly recommend him

Mr Albert Salib was amazing, very helpfull and stayed

Mr Albert Salib was amazing, very helpfull and stayed with us till the last minute . answered all our questions and gave us a great deal . i highly recommend him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your recommendation and awesome review, Alfred. We are excited to learn about the amazing and helpful experience you had with our Sales Team when purchasing a new vehicle. Do not hesitate to reach out to us here at Mercedes-Benz of Massapequa if there's anything else we can do for you.

Show full review

Kudos to @mercedes-benz of Massapequa Service Manager

Kudos to @mercedes-benz of Massapequa Service Manager Robin Laurel and his incredible service team as they saved me from a (non Mercedes dealer) deceptive service scam regarding my 2020 Dodge RAM. I purchased the RAM as a lease return from the fine Mercedes dealership, but months later took it to a RAM dealer to look into an oil leak. The other dealer wanted to bilk me for more than $3500 for new engine mounts!! When Robin and his team at Mercedes took a look for me, they determined the leak was only due to a loose oil filter. I can’t say enough positive things about the fine staff at Mercedes of Massapequa Sales, Service & Finance departments are all top notch and wonderful! Albert in Sales has also been amazing every step of the way! I wouldn’t buy a car from anywhere else. It’s a nice feeling to have implicit trust in a dealership these days. Thank you @Mercedes-Benz of Massapequa! You really ROCK!!!

Kudos to @mercedes-benz of Massapequa Service Manager

Kudos to @mercedes-benz of Massapequa Service Manager Robin Laurel and his incredible service team as they saved me from a (non Mercedes dealer) deceptive service scam regarding my 2020 Dodge RAM. I purchased the RAM as a lease return from the fine Mercedes dealership, but months later took it to a RAM dealer to look into an oil leak. The other dealer wanted to bilk me for more than $3500 for new engine mounts!! When Robin and his team at Mercedes took a look for me, they determined the leak was only due to a loose oil filter. I can’t say enough positive things about the fine staff at Mercedes of Massapequa Sales, Service & Finance departments are all top notch and wonderful! Albert in Sales has also been amazing every step of the way! I wouldn’t buy a car from anywhere else. It’s a nice feeling to have implicit trust in a dealership these days. Thank you @Mercedes-Benz of Massapequa! You really ROCK!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Do not trust their service department.

Do not trust their service department. I told the service manager Robin to take care of the recall on my S580 and get the Scheduled maintenance done as long as they go over pricing with me, the service advisor and the supervisor did the service without telling me the price. When I got to pick up my car, and express my concerns the service manager Robin listens to the call between me and the service advisor and agrees that he never said anything about the price, then he apologizes that he never went over the price. I pay for the service and I am not happy but then they bring my car and there is scratches all over the back trunk and also the rear quarter panel, the service manager Robin assured me that I can leave and he will get this taken care off. Robin calls me 2 days later and says he has been scrubbing footage and has proof that the car came in with scratches, since i got the car towed I ask for this proof because maybe the Tow company did it, he tells me I have to come in to look at it but the best part is, that the footage is from the 8th and I dropped of the car on the 2ND. I asked him if they videos the car like they always do and they said no we don’t have that footage, I asked if they footage from earlier like the 2nd when the car was dropped off and they said no. You mean to tell me that my car was there for a week and then you have footage of scratches on it. I am utterly disgusted it how they tried to get out of this situation for a couple of bucks instead of doing the right thing for the customer, especially when they are the ones that scratched up the car. Please do not take your car to service there.

Do not trust their service department.

Do not trust their service department. I told the service manager Robin to take care of the recall on my S580 and get the Scheduled maintenance done as long as they go over pricing with me, the service advisor and the supervisor did the service without telling me the price. When I got to pick up my car, and express my concerns the service manager Robin listens to the call between me and the service advisor and agrees that he never said anything about the price, then he apologizes that he never went over the price. I pay for the service and I am not happy but then they bring my car and there is scratches all over the back trunk and also the rear quarter panel, the service manager Robin assured me that I can leave and he will get this taken care off. Robin calls me 2 days later and says he has been scrubbing footage and has proof that the car came in with scratches, since i got the car towed I ask for this proof because maybe the Tow company did it, he tells me I have to come in to look at it but the best part is, that the footage is from the 8th and I dropped of the car on the 2ND. I asked him if they videos the car like they always do and they said no we don’t have that footage, I asked if they footage from earlier like the 2nd when the car was dropped off and they said no. You mean to tell me that my car was there for a week and then you have footage of scratches on it. I am utterly disgusted it how they tried to get out of this situation for a couple of bucks instead of doing the right thing for the customer, especially when they are the ones that scratched up the car. Please do not take your car to service there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Noah is the best!

Noah is the best! 10/10 car buying experience. Noah made a stressful day fun and gave me a deal I could not refuse

Noah is the best!

Noah is the best! 10/10 car buying experience. Noah made a stressful day fun and gave me a deal I could not refuse

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Smooth and seamless Experience with Noah Roth.

Smooth and seamless Experience with Noah Roth. Great salesman and overall a nice guy. Noah made our Experience exciting and overall it was a painless transaction. MB Massapequa is our dealership for life and Noah has our business for life as well. Thank you Noah & Massapequa!

Smooth and seamless Experience with Noah Roth.

Smooth and seamless Experience with Noah Roth. Great salesman and overall a nice guy. Noah made our Experience exciting and overall it was a painless transaction. MB Massapequa is our dealership for life and Noah has our business for life as well. Thank you Noah & Massapequa!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Thank you Noah for a quick and easy transaction, painless

Thank you Noah for a quick and easy transaction, painless is an understatement and we could not be happier with our new Mercedes. Noah has earned us as a customer for life!

Thank you Noah for a quick and easy transaction, painless

Thank you Noah for a quick and easy transaction, painless is an understatement and we could not be happier with our new Mercedes. Noah has earned us as a customer for life!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Albert Salib gets a 10 from me.

Albert Salib gets a 10 from me. He made my car buying experience pleasant and comfortable. He took extra time to show me the features of my 2014 S550. Thank you Albert.

Albert Salib gets a 10 from me.

Albert Salib gets a 10 from me. He made my car buying experience pleasant and comfortable. He took extra time to show me the features of my 2014 S550. Thank you Albert.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Joseph, thank you for your kind review. We're delighted to learn that our Sales Team at Mercedes-Benz of Massapequa ensured your car-buying experience was pleasant and comfortable and that they made sure to explain and show the features of your car to you. Congratulations on your 2014 Mercedes-Benz S550. Please do not hesitate to reach out to us for any further assistance or needs.

Show full review
See all 1917 reviews