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Mercedes-Benz of Massapequa

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:00 AM - 4:00 PM

Mercedes-Benz of Massapequa Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

11:00 AM - 4:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2009

At the All-New Mercedes-Benz of Massapequa, we're changing everything you knew about the car business. With a massive selection of new and pre-owned vehicles and complete transparency throughout the entire sales and service process, you can be assured your ownership experience will be second to none.

...



It's time to put the fun back into buying a car. Complete transparency is what you deserve and optimized pricing makes the experience enjoyable. Experience the difference new ownership makes at the all-new Mercedes-Benz of Massapequa today.

"Optimized Pricing! We put the fun back into the car buying experience!"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

Oil, Filter Change

$99.95

Tire Rotation

$49

Air Filter Replacement

$160 and up*

Coolant System Service

$199

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
957 lifetime reviews. Includes reviews of Mercedes-Benz of Massapequa from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 3, 2019

    The service was fast, easy and professional. Everyone was so helpful and nice, they even gave me a ride home, Brendan Sullivan explained everything and... it was so easy to talk to him, very nice and professional young man

    Not Applicable
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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 1, 2019

    Mercedes of Massapequa: Attentive, personalized and professional service from John Kunar! Went above and beyond expectations in his effort to repair... and service my S550. Highly recommended. We plan to purchase our next Mercedes-Benz from this dealership primarily due to our positive service experience.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Frank Mazziotti

    Service Director

    (3.0) 15 reviews

  • January 14, 2018

    We have purchased several vehicles from this dealership. Sales representative, Mark Kimmel, went way and beyond the call of duty to assure customer satisfaction!... This is the place to go if you want to make sure you have made a sound purchase and have peace of mind. Mercedes of Massapequa is unsurpassed in its professionalism. Make this mercedes dealership your first and last stop, and make sure you see Mark Kimmel. THANKS, Mark!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 30, 2019

    Marc Kimmel was an absolute pleasure to work with. He is a fantastic man. We felt very comfortable with him. His focus was on our needs the entire time.... He never pressured us, instead the opposite. He wanted to set us up with the vehicle that would meet all our needs. A wonderful experience! If we need another vehicle in the future we will definitely be asking for Marc.

    Not Applicable
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marc Kimmel

    Vehicle Exchange Manager

    (5.0) 6 reviews

  • 5.0 out of 5
    November 30, 2019

    Just wanted to say thanks to Albert Salib for being very patient with me while buying my SUV. He was not pushy at all. I came all the way from queens to... check on prices and end up buying the suv of his patience.

    Not Applicable
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 27, 2019

    This dealer ship is very customer friendly from the salesmen to the set up department . They found the car I wanted and worked very hard to get a price... that worked for me

    Not Applicable
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Willaim Mecca

    Sales

    (4.5) 15 reviews

  • 2.0 out of 5
    November 25, 2019

    Such an excellent experience. The dealership sold me a car with a perfect CARFAX. Every piece of work done on the car is to be put on car fax . Consequentially,... Nothing that Massapequa was put on my carfax as of yesterday, aside from the oil change at mb Huntington. Can’t change that now gentleman. What you’ve done is illegal. It’s been verified by 3 dealerships the front end was replaced on the car. So it’s unfortunate for the owner of this dealership to have a staff so inadequate. With such lack of character, nothing to stand for. Such an unfortunate thing to do and just an uncomfortable situation, . Discovery phase is an interesting piece of finding false records, nothing done in my Mercedes at mb Massapequa ( see prior post) had been put On carfax. And there was a significant amount of adjustments/ replacements , paint work and body work , if I hear about a paint test again , since I’ve owned from whomever had it prior. It’s comical now, amount of work done at the collision shop in Freeport. While over 1, ooo miles was put on my car. The caveat is the lack of response doesn’t show this is an issue of no warrant, it shows a tremendous amount of wrong doing.with no accountability. As well accountability is an integral piece of saying, our dealership was wrong , how can we save you the trouble and fix the issue. . I suggest each and everyone that has or plans on purchasing a CPO from Massapequa , take your business elsewhere. Best of luck The Long Family. .

    Not Applicable
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    5.0 out of 5
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    4.0 out of 5
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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Kristyn, We have received your review and a member of our team will be following up. Best, Gregg Vitello gvitello@mynewbenz.com


    Worked with:
    Oliver Barreno

    Sales

    (4.5) 16 reviews

    Peter Lehmann

    Internet Manager

    (4.2) 7 reviews

    Nick Guadagno

    Sales Manager

    (4.1) 18 reviews

    Matthew Dency

    (3.9) 17 reviews

    Frank Mazziotti

    Service Director

    (3.0) 15 reviews

  • 5.0 out of 5
    November 25, 2019

    I was a long time BMW customer who switched to a new GLE AMG 63S this past February, the car had an abnormal engine issue (1 in a million) and this was... something I could not live with. Matt Dency stepped in heard my story and connected me with MB USA and in less than a week they purchased my car back. Due to the new GLE they do not yet make the AMG 63 for the new style, they asked what would I like to have and we will make sure you are happy as that is all that matters. I chose the S560 and made certain requests, they ensured I had the exact car I wanted, kept me in an S class loaner until my car arrived. Oliver then stepped in and handled the actual sale, everything was done without me having to be inconvenienced and ready for me when I walked in. They took a situation that most would have run from and went above and beyond to ensure I was taken care of and made it painless. Corporations should take notice of this as it is a lost art of taking care of people this way. I will be both a customer of MB of Massapequa and MB for many years to come, they have a raving fan.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Oliver Barreno

    Sales

    (4.5) 16 reviews

    Matthew Dency

    (3.9) 17 reviews

  • 5.0 out of 5
    November 25, 2019

    Such an excellent experience. The dealership sold me a car with a perfect CARFAX. Every piece of work done on the car is to be put on car fax . Consequentially,... Nothing that Massapequa was put on my carfax as of yesterday, aside from the oil change at mb Huntington. Can't change that now gentleman. What you've done is illegal. It's been verified by 3 dealerships the front end was replaced on the car. So it's unfortunate for the owner of this dealership to have a staff so inadequate. With such lack of character, nothing to stand for. Such an unfortunate thing to do and just an uncomfortable situation, . Discovery phase is an interesting piece of finding false records, nothing done in my Mercedes at mb Massapequa ( see prior post) had been put On carfax. And there was a significant amount of adjustments/ replacements , paint work and body work , if I hear about a paint test again , since I've owned from whomever had it prior. It's comical now, amount of work done at the collision shop in Freeport. While over 1, ooo miles was put on my car. The caveat is the lack of response doesn't show this is an issue of no warrant, it shows a tremendous amount of wrong doing.with no accountability. As well accountability is an integral piece of saying, our dealership was wrong , how can we save you the trouble and fix the issue. . I suggest each and everyone that has or plans on purchasing a CPO from Massapequa , take your business elsewhere. Best of luck The Long Family. .

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Oliver Barreno

    Sales

    (4.5) 16 reviews

    Willaim Mecca

    Sales

    (4.5) 15 reviews

    Nick Guadagno

    Sales Manager

    (4.1) 18 reviews

    Matthew Dency

    (3.9) 17 reviews

    Frank Mazziotti

    Service Director

    (3.0) 15 reviews

  • 5.0 out of 5
    November 20, 2019

    Drove to the dealership without an appointment because my alarm system was chirping. I was taken in for diagnosis right away. A quick fix was made, they... washed my car and sent me on my way within about an hour. Brendan was the service manager who arranged everything. We are very grateful for the excellent service and beautiful atmosphere of the service department.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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