Mercedes-Benz of Massapequa

Reviews

Average Ratings

4.9
784 lifetime reviews. Includes reviews of Mercedes-Benz of Massapequa from DealerRater.com
  • mercedes of massapequa

    fourth car lease at this location excellent service


    Show Full Review

    fourth car lease at this location excellent service

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Mercedes of Massapequa

    The service team was great. Nothing to worry about. Frank Mazziotti, Service Manager, took care of everything He was courteous and professio...


    Show Full Review

    The service team was great. Nothing to worry about. Frank Mazziotti, Service Manager, took care of everything He was courteous and professional.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Very impressing
    September 16, 2017

    Everyone is very friendly, welcoming and helpful. I know that my car is in good hands and no matter what I bring my car in for everyone is always ...


    Show Full Review

    Everyone is very friendly, welcoming and helpful. I know that my car is in good hands and no matter what I bring my car in for everyone is always making the effort to resolve the problem. I truly appreciate the great service provided.

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Best car buying experience
    September 9, 2017

    Absolutely the best experience with buying a new car. All the staff members we interacted with were kind and courteous. Steve Montana was the perf...


    Show Full Review

    Absolutely the best experience with buying a new car. All the staff members we interacted with were kind and courteous. Steve Montana was the perfect match to satisfy all our needs. Steve Montana was a pleasure to work with. He was extremely knowledgeable and understanding and he also ensured that all our questions were answered. Thank you so much Steve for recommending the GLC, I absolutely love it.

    Does recommend this dealer

    Hide Full Review
  • Thank goodness for the Tire Warranty!
    September 5, 2017

    I called to make an appointment for yet another flat tire (thank you Long Island roads) and the dealership was very accommodating. They were able ...


    Show Full Review

    I called to make an appointment for yet another flat tire (thank you Long Island roads) and the dealership was very accommodating. They were able to get me in in just a few hours.

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Thank you Frank
    September 3, 2017

    Frank was swift and professional. He made my visit painless. He took care of everything including getting me a loaner when I wasn't sure I needed it.


    Show Full Review

    Frank was swift and professional. He made my visit painless. He took care of everything including getting me a loaner when I wasn't sure I needed it.

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Very accomodaiting
    September 3, 2017

    Salesperson made a generally unpleasant experience very pleasurable. No gimmicks or heavy pressure provided a sense of fairness.He also took the t...


    Show Full Review

    Salesperson made a generally unpleasant experience very pleasurable. No gimmicks or heavy pressure provided a sense of fairness.He also took the time to explain everything so there were no surprises.

    Does recommend this dealer

    Hide Full Review
  • Service
    September 1, 2017

    Great service and got a loaner which made things much easier. They were very friendly and explained everything that needed to be done. Made me War...


    Show Full Review

    Great service and got a loaner which made things much easier. They were very friendly and explained everything that needed to be done. Made me Ware of all issues.

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Poor experience with sales and the Fianance dept
    August 31, 2017

    I regret buying an off brand from Mercedes of Massapequa, the fianace guy was difficult to deal with, he did not want to help me. All because I w...


    Show Full Review

    I regret buying an off brand from Mercedes of Massapequa, the fianace guy was difficult to deal with, he did not want to help me. All because I was buying a used off brand truck. His words to me we really: "I sell Mercedes, not Dodge trucks". I would call this discrimination! The sales person was no help either, they deliver a car to me with only one key, and has not return an email or phone on the status of the replacement key. Very poor customer service. I guess only the people who buy top dollar Mercedes get the attention.

    Does not recommend this dealer

    Hide Full Review
  • Great Service
    August 28, 2017

    I would definitely recommend this dealership. I have always received excellent and courteous service, both from my sales rep George Murdoch and my...


    Show Full Review

    I would definitely recommend this dealership. I have always received excellent and courteous service, both from my sales rep George Murdoch and my service rep Bruce Kitchens.

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review