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Having 34 years with General Motors has been a great ride and many friendships have formed. If you are interested in leasing, or purchasing either new or pre- driven I would enjoy helping you also.\r\nPuchasing a vehicle can be a pleasant experience.\r\nWhen not working I enjoy golf and fishing. My wife Nancy and I are proud parents and now recently grandparents !","emailTxt":"wbuis@arniebauer.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":31,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/919/employees/24d95a769de8.jpg","drDealerId":919,"dealerEmpStartDtUtc":"1370044800","industryStartDtUtc":"423273600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":438349,"personPtyId":32622155,"firstName":"Angie","lastName":"Chalmers","titleText":"New Car Sales Manager","shortBioText":"Angie has been working in customer service since 2000. She has the personality to work with all people and loves her job. She started working in the Internet Department and then went to Sales Consultant. She was the number one Buick and third for GMC for two consecutive years before getting promoted to the New Car Sales Manager.","emailTxt":"achalmers@arniebauer.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/919/employees/58dafcf35ef8.jpg","drDealerId":919,"dealerEmpStartDtUtc":"1464739200","industryStartDtUtc":"1325376000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":570208,"firstName":"David","lastName":"Becker","titleText":"Sales & Leasing Consultant","emailTxt":"dbecker@arniebauer.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":919,"dealerEmpStartDtUtc":"1535760000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":438355,"firstName":"Bret","lastName":"Pechtold","titleText":"General Sales Manager","shortBioText":"Bret started as a salesman over 25 years ago and has only worked at Arnie Bauer! People walk in daily and ask for Bret. He is the go to guy for all things sales. If you want a specific used/new car he will find it for you. It tells a lot when over 30 people a month are his repeat customers. He is the General Sales Manager now and always there to help you.","emailTxt":"bret@arniebauer.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/919/employees/f58e73646ac2.jpg","drDealerId":919,"dealerEmpStartDtUtc":"578448000","industryStartDtUtc":"578448000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":438521,"personPtyId":32595206,"firstName":"James","lastName":"Brown","titleText":"Delivery Genius","shortBioText":"James Brown has the coolest name around and it matches his personality. He is energetic and a great man of knowledge when it comes to vehicle technology. He can answer 99.9% of all vehicle questions and is committed to finding the answer for you if he does not know. He loves working with people and is always patient and here to help. He is very thorough on all deliveries.","emailTxt":"jbrown@arniebauer.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/919/employees/2bd8c0f2a263.jpg","drDealerId":919,"dealerEmpStartDtUtc":"1498867200","industryStartDtUtc":"1454284800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":442153,"personPtyId":33173898,"firstName":"Rowland","lastName":"Laird","titleText":"Sales & Leasing Consultant","emailTxt":"rlaird@arniebauer.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/919/employees/4ea9e035e6ef.jpg","drDealerId":919,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":442150,"personPtyId":36482661,"firstName":"Norm","lastName":"Mitchell","titleText":"Sales & Leasing Consultant","shortBioText":"Besides an easy and fun sales experience, I perform full Customer Service functions.","emailTxt":"cadgmcman@yahoo.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":33,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/919/employees/0c3751dcdfca.jpg","drDealerId":919,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":442148,"firstName":"Henry","lastName":"Horton","titleText":"Sales & Leasing Consultant","emailTxt":"hhorton@arniebauer.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/919/employees/b25426ffbf82.jpg","drDealerId":919,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":570206,"firstName":"Drew","lastName":"Mclaughlin","titleText":"Sales & Leasing Consultant","shortBioText":"","emailTxt":"drewbmclaughlin@gmail.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/919/employees/0e02141a06ab.jpg","drDealerId":919,"dealerEmpStartDtUtc":"1535760000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":442145,"personPtyId":33852626,"firstName":"David","lastName":"Brdar","titleText":"Sales & Leasing Consultant","shortBioText":"David Brdar has been in the retail industry for years. He has always worked his way to the manager or top position because of his professionalism and eagerness to be the best. He will work as hard as he can to get you the best deal he can. No haggle or hassle from him.","emailTxt":"dbrdar@arniebauer.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":35,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/919/employees/23bba92b5333.jpg","drDealerId":919,"dealerEmpStartDtUtc":"1491004800","industryStartDtUtc":"1143849600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":442154,"firstName":"Tom","lastName":"Pagoria","titleText":"Sales & Leasing Consultant","emailTxt":"tomp@arniebauer.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/919/employees/eb624905f334.jpg","drDealerId":919,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":570205,"firstName":"Greg","lastName":"Parker","titleText":"Sales & Leasing Consultant","emailTxt":"gparker@arniebauer.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":919,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":415231,"personPtyId":32429238,"firstName":"Alyssa","lastName":"Gomez","titleText":"New Car Sales Manager","emailTxt":"agomez@arniebauer.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":49,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/919/employees/470f169667b3.jpg","drDealerId":919,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":442137,"personPtyId":33025039,"firstName":"Thomas","lastName":"Sinon","titleText":"Sales & Leasing Consultant","shortBioText":"Over thirty years of experience in automotive sales and management. I have a thorough understanding of auto financing and leasing, And I can guide you on all aspects of supplier pricing. I am a US Army veteran, am President of a high school board of education for 8 plus years and can help educators qualify for lower pricing and GM incentives. From the south suburbs of Chicago.","emailTxt":"tsinon@arniebauer.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/919/employees/25dc43836bf2.jpg","drDealerId":919,"dealerEmpStartDtUtc":"1398902400","industryStartDtUtc":"473385600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":592968,"firstName":"Bill","lastName":"Featherston","titleText":"Service Manager","emailTxt":"bfeatherston@arniebauer.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":919,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":570204,"firstName":"Alex","lastName":"Cleetus","titleText":"Sales & Leasing Consultant","emailTxt":"acleetus@arniebauer.com","combinedEmpAvgRatingNbr":4.2,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":919,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":592974,"firstName":"Joe","lastName":"Gromala","titleText":"Parts Manager","emailTxt":"jgromala@arniebauer.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":919,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":592977,"firstName":"Jessica","lastName":"McCormick","titleText":"Customer Service Manager","emailTxt":"jbalderas@arniebauer.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":919,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":603082,"firstName":"Chase","lastName":"Pickett","titleText":"Sales & Leasing Consultant","emailTxt":"cpickett@arniebauer.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":919,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Arnie Bauer Cadillac, Buick, GMC

4.6 out of 5 4.6
Rectangle 48
Sales 8:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM

Arnie Bauer Cadillac, Buick, GMC Hours

Sales

Monday

8:00 AM - 9:00 PM

Tuesday

8:00 AM - 9:00 PM

Wednesday

8:00 AM - 9:00 PM

Thursday

8:00 AM - 9:00 PM

Friday

8:00 AM - 9:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2004

Arnie Bauer has been in business for over 75 years and we are growing strong. We are family owned, as well as, family op

...

erated. At Arnie Bauer, we all work as a team to get you the best deal possible. From your online inquiry, to the selling of your next vehicle, and service there after. We are committed to giving you the best service around. So stop by Arnie Bauer and check out our large selection of new and pre-owned vehicles. We are more than confident we have the perfect vehicle here waiting for you. Hope to see you soon!

"Your dollar has more power at Arnie Bauer!"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

Wheel Balance

$79.95

Tire Rotation

$39.95

Oil, Filter Change

$39.95

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
745 lifetime reviews. Includes reviews of Arnie Bauer Cadillac, Buick, GMC from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 18, 2019

    Quick servixe.on oil change. Also found belt that needed to be changed and the service was completed on time. Dave s was very professional

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out to us if there's anything... more we can do!

  • 5.0 out of 5
    October 14, 2019

    Happy with Mike's customer service. Mike sent a flat bed tow truck for my Cadillac. I received a text from Mike saying he received my baby and he will... take good care of her and kept me updated on the minor issue. When I picked my baby up I was happy to see her. Thank you Mike!

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there! We're so happy we were able to help you out. Thank you again for choosing Arnie Bauer Buick GMC and we hope to see you again.


    Worked with:
    Mike Werner

    Service Advisor

    (4.8) 40 reviews

  • August 3, 2015

    I have always been pleased with the level of service from Arnie Bauer. The staff is professional and friendly. I concerns regarding my brakes and they... assured me they were fine and the noise I was hearing was in the morning. They provide good honest work.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 14, 2019

    Service department Quick and efficient Problem withengine light Service department found problem and quickly resolved the problem. Mike in Service Kept... me up to date and I was out quickly.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, thank you so much for your positive comments about Arnie Bauer Buick GMC! If you have any further questions, please don't hesitate to reach ...out!


    Worked with:
    Mike Werner

    Service Advisor

    (4.8) 40 reviews

    Henry Horton

    Sales & Leasing Consultant

    (4.9) 29 reviews

  • 4.0 out of 5
    October 11, 2019

    Adam the service advisor was really concerned about addressing my issue and getting it corrected! He understood my frustration and the fact that I was... concerned with this ongoing issue

    4.0 out of 5
    Customer Service
    4.0 out of 5
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    4.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we're happy to hear you had such a positive service experience with Adam. We do hope we can be of assistance in the future. Take care!


    Worked with:
    Bill Neibert

    Service Advisor

    (4.8) 32 reviews

    Mike Werner

    Service Advisor

    (4.8) 40 reviews

    Adam Estes

    Service Advisor

    (4.8) 40 reviews

  • 5.0 out of 5
    October 11, 2019

    I appreciate the availability to make an appointment to get my car into service. I like that I have an assigned representative that knows me and is professional....

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for your positive feedback. We absolutely strive to provide our customers with an efficient and professional service experience and a...re glad you found this to be the case during your visit. We hope to see you again soon!


    Worked with:
    Mark Diehl

    Service Advisor

    (4.7) 39 reviews

  • 5.0 out of 5
    October 8, 2019

    Treated me like their oldest friend. I'm telling everyone to go here! Almost makes me sad that the deal didn't take longer than a couple hours to complete!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, thank you for taking the time to leave a review for us at Arnie Bauer Buick GMC. We're happy we could meet your expectations! We always stri...ve to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Arnie Bauer Buick GMC!


    Worked with:
    Alyssa Farkas

    (5.0) 10 reviews

    Drew Mclaughlin

    Sales & Leasing Consultant

    (4.8) 15 reviews

  • 5.0 out of 5
    October 7, 2019

    It was a very nice and professional experience. The staff was very pleasant I would highly recommend this place to others. I plan on returning to purchase... another car soon.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there! We're so happy we were able to help you out! Until the next time we meet, take care!


    Worked with:
    Bill Neibert

    Service Advisor

    (4.8) 32 reviews

    Greg Parker

    Sales & Leasing Consultant

    (4.7) 23 reviews

  • 5.0 out of 5
    October 3, 2019

    Mark did a great job when I came in with a tire warning. He sorted it out quickly and we were on our way quickly.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for the great review!


    Worked with:
    Mark Diehl

    Service Advisor

    (4.7) 39 reviews

  • 1.0 out of 5
    October 3, 2019

    I went in for new brakes front and back. Once they put on the new brakes they started squeaking like crazy. I had to keep bringing my car back to this... dealership because they messed up three times in one month. It was very inconvenient for me to keep bringing my car in for something that they should of fix right the First time. When I spoke to the manager (which it took me to speak to 4 ppl before I could get to a manager) he was like okay soooooo just bring the car back like it was my fault. Then when I did bring it back he's looking at me like I was speaking a foriegn language. And asking me what did I want him to do with the car today. Like fix my freaking car. I have been coming to this dealership since I purchased my car for ALL the upkeep. I take my car in for the scheduled services and most of the times they would forget to go something which means I would have to bring my car BACK..which to me is unacceptable. I dont want to ever bring my car back to this dealership. Not happy at all!!!!!!!!!!!!!!!!!!!!!!!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we appreciate you taking the time to let us know how we did during your recent service visit. We do hope you will give us another chance to res...tore your confidence in our business. If you are willing, please contact us at (712) 202-5328 and we will do our best to help turn your experience into a positive one. We hope to hear from you soon.


    Worked with:
    Bill Neibert

    Service Advisor

    (4.8) 32 reviews

    Bill Featherston

    Service Manager

    (4.3) 15 reviews

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