Arnie Bauer Cadillac, Buick, GMC

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Reviews

Average Ratings

4.9
167 lifetime reviews.
  • Great Service and Beautiful Waiting Area

    I have always been pleased with the level of service from Arnie Bauer. The staff is professional and friendly. I concerns regarding my brakes and ...


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    I have always been pleased with the level of service from Arnie Bauer. The staff is professional and friendly. I concerns regarding my brakes and they assured me they were fine and the noise I was hearing was in the morning. They provide good honest work.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • New car

    Arnie Bauer made shopping for a new car easy while Dave and Alyssa made sure I had a great experience finding the car I wanted. I would recommend ...


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    Arnie Bauer made shopping for a new car easy while Dave and Alyssa made sure I had a great experience finding the car I wanted. I would recommend Arnie Bauer for any of your new or used car buying experiences.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • To purchase a vehicle

    The salesman was a TRUE PROFESSIONAL in every sense of the matter. The finance manager was very efficient and a young man walked me thru the featu...


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    The salesman was a TRUE PROFESSIONAL in every sense of the matter. The finance manager was very efficient and a young man walked me thru the features of the car. GREAT STAFF ALL AROUND!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Mz. Regena

    Mike in the service department is awesome. He's always friendly and explains all my services in detail so that I know what I'm getting and he keep...


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    Mike in the service department is awesome. He's always friendly and explains all my services in detail so that I know what I'm getting and he keeps me informed on all of my routine service maintenance.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Went in for service came out with a new car!!!!!

    I came in to get brakes and an oil change for my 2012 Cadillac SRX and came out with a brand new 2017 Cadillac XT5!!! My salesperson, Dave, was ve...


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    I came in to get brakes and an oil change for my 2012 Cadillac SRX and came out with a brand new 2017 Cadillac XT5!!! My salesperson, Dave, was very attentive, but not pushy. Dave, Angie, and Brett worked together to get me a great deal!!!! That's why I keep purchasing vehicles from Arnie Bauer!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • The service is ok

    The service is ok but I've been in the service dept so frequently for the car I purchased from them in 2016, i'll never refer anyone to buy a used...

    Dealer Response

    Carla - Thank you for your feedback! We're sorry to hear of your frustrations with your vehicle - please know that we stand behind our service, an...


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    The service is ok but I've been in the service dept so frequently for the car I purchased from them in 2016, i'll never refer anyone to buy a used car from this dealership. I only go herforservice because that's where I purchased the car.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Carla - Thank you for your feedback! We're sorry to hear of your frustrations with your vehicle - please know that we stand behind our service, and will do what it takes to make things right. Sincerely - Arnie Bauer Cadillac Buick GMC.


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  • Delightful Experience

    After visiting a handful of other dealerships during our search for a used car, we were absolutely delighted with Arnie Bauer. From the moment we ...


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    After visiting a handful of other dealerships during our search for a used car, we were absolutely delighted with Arnie Bauer. From the moment we walked in, we were greeted kindly and immediately offered a seat and a refreshment. Our car was pulled up right away and we were able to test drive it immediately. The car itself was in beautiful condition and our salesman was informative without being pushy. After the test drive we were given some privacy to discuss our decision and the entire buying process was extremely pleasant. Arnie Bauer has stayed in touch with us over the past year checking in to make sure our vehicle is performing well and I am now hoping to purchase another vehicle from them for my mother. This is an excellent dealership and although it is 40 minutes away from us it was absolutely worth the drive.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great buying experience

    I had the pleasure of dealing with Norm Mitchell. His knowledge of the vehicles and his customer service are topnotch. He is the reason I will be ...

    Dealer Response

    Thank you for choosing Arnie Bauer and being such a loyal customer. We appreciate it and look forward to many more years of business together.


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    I had the pleasure of dealing with Norm Mitchell. His knowledge of the vehicles and his customer service are topnotch. He is the reason I will be recommending anyone I know in the market for a new vehicle to Arnie Bauer. This is the second vehicle I purchased having Norm as the salesman and he is the reason I returned for this purchase. The entire buying process was quick and after getting into the car and completing vehicle setup I was on my way home and satisfied customer.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for choosing Arnie Bauer and being such a loyal customer. We appreciate it and look forward to many more years of business together.


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  • Woohoo!

    We came in to Arnie Bauer after shopping around and were greeted by Antoine. He was great, very patient, and found us exactly what we've been look...

    Dealer Response

    Thank you for the great comments! I am glad you are so excited about your new vehicle.


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    We came in to Arnie Bauer after shopping around and were greeted by Antoine. He was great, very patient, and found us exactly what we've been looking for! If you want a great deal get in touch with him @ (708)720-2000!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the great comments! I am glad you are so excited about your new vehicle.


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  • Buying A Car

    My husband and I was pleased with the service we received, it was a little wait, but we got what we came for a VEHICLE.

    Dealer Response

    I am sorry it took longer than you expected, but we are so glad that you enjoyed your experience and got the vehicle you wanted! Thank you for cho...


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    My husband and I was pleased with the service we received, it was a little wait, but we got what we came for a VEHICLE.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    I am sorry it took longer than you expected, but we are so glad that you enjoyed your experience and got the vehicle you wanted! Thank you for choosing Arnie Bauer!


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