Matt was very knowledgeable. I felt like we sat staring at him for over 30 minutes while he valued our trade-in without a word spoken, which was awkward.... His personality is dry, but that's good because he was very straight, to the point with no BS! We compromised, met in the middle of what he was willing to give for our trade and what we were willing to pay for the truck.
The Car Guy have been around the metroplex for several decades, with the same employees. I have purchased 7 vehicles from The Car Guy, all great vehicles.... This past purchase I went looking for a different vehicle, Matts knowledge and expertise guided me to a better decision. Thanks Matt and the Car Guy for your hard work.
Matt went above and beyond to get us our truck that we wanted. He even had new tires and side steps installed for us before we even picked up the truck...... Thanks Matt we look forward to but another truck from you.
Thank you so much Tammy for sharing your experience with us! It was truly a pleasure to work with you! I look forward to working with you again in the... future!
Matt went above and beyond to make sure everything was in perfect working order on the GMC Acadia I bought. I appreciated his friendliness, honesty and... fairness in the transaction. Would definitely buy from him again!
I recently bought a used truck from The Car Guy. General Manager Matt Reeves is a good listener. He paid attention to my comments about what I was interested... in. He paid attention to my needs regarding trade-in, financing and warranty. When I mentioned something about the truck after the test drive, he listened to my concern and said he would get it taken care of. Then he did just that, even though it turned out to be a major item. He gave me confidence throughout the process that I could trust what he says. When I drove away in my purchase, I felt that I had been treated well. It was a really positive experience!!
Matt was great. He not only helped me choose the right car for mr, he also worked it out to take my motorcycle in trade so I saved money with him.
Great price, far cheaper than the same vehicles in my area. Worked with my credit union to make an easy transaction. I would highly recommend the car... guy!
Thanks John for sharing your experience with us. We are glad to hear Matt provided excellent customer service. We look forward to working with you aga...in in the future!
Had a good experience buying my daughter a truck here. Matt is great with customer service and was a whiz at the paperwork. Whole process didn’t take an... hour. Did have a couple issues. 1. Truck had safety inspection done while we were doing paperwork. Got home in dark and LP lights didn’t work. Not sure how it passed. 2. Back up camera stopped working that evening too. Not sure if this was tied to them having to cut off the lock on the hitch. Worked fine prior to that.
Had a great experience at car guys. Would go back for another in a flash. Great person to work with.
Bought an Expedition from Matt. Very pleasent experience. Truely seems to be a nice guy and fair with dealings.