Reviews
I look forward to doing business with this dealership and...
I look forward to doing business with this dealership and service department in the future. I am a long standing Cadillac owner who is just switching to Lexus. Great customer service from David!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Just Leased a 2013 ES350..and gave it to my wife for her...
Just Leased a 2013 ES350..and gave it to my wife for her birthday. From Lexas of Arrowhead Britt Lacheman handled the entire deal for us from trade in of my car to selection of the make and model .It was one of the easiest and most pleasant car deals we have ever made. He worked through all the issues and provided solutions that matched our expectations...He understands the value of being a trusted resource and we wish him the very best..We would recommend him to anyone looking for a good experience in car purchasing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
extremely satisfied
I visited the Lexus of Arrowhead looking for either an IS 250 or an IS 350 new. I was extremely satisfied with the service provided by everyone there. Not only were they very professional, they were also very helpful in helping me make my selection. The salesman was extremely knowledgeable in his field and had a very friendly personality. He treated me with a great amount of respect and answered any question I had about any of the cars without difficulty.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My daughter and I were shopping for a car and for us this...
My daughter and I were shopping for a car and for us this can be a very stressful experience, just by making sure you get the best value for your money. We were referred to Art Arnaout @ Arrowhead Lexus by a friend who raved about their experience with Art when buying their Lexus LS... Well, they weren't joking. Art was GREAT! He had so much patience and professionalism with my daughter and I that we will definitely come back to him when buying our next Lexus and Highly recommend him to anyone we know seeking that "above and beyond' great customer experience. We are extremely happy with our Lexus ES300 and the SUPERB customer service given.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No "Used Car Lot" feel
Arrowhead Lexus is incredible. They were respectful of my time and thoughts regarding the car I had been eyeing and at no time did I feel being pressured or felt that I was dealing with a typical "Used Car Lot." I am very particular to whom I refer my friends and clients to as I feel that it is a reflection upon myself. Having said that, I would refer anyone to Arrowhead Lexus and I know that they would be in great hands and will be very well taken care of.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was a very good experience. Tom cared about me and my...
It was a very good experience. Tom cared about me and my car which is an 1999 ES (that I care about). He took the time to thoroughly listen to my description of the noise I was hearing so they could completely fix the problem the first time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service and everyone was very friendly.
Excellent service and everyone was very friendly. Our salesman, Larry Jones, very likeable and helpful and really enjoyed working with him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I am 65 and have bought many cars. This was the best...
I am 65 and have bought many cars. This was the best experience I have ever had when purchasing a new vehicle. The reason I would recommend Bell Lexus is the courteous and knowledgeable sales staff. I am very satisfied with the car too and have already recommend the vehicle to a number of people at work. I was spending almost four hundred dollars a month in gas. With the CT200H I have driven 1100 miles and spend a total of $93.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
I loved our sales person Simon. He was the best. Very...
I loved our sales person Simon. He was the best. Very helpful and easy to work with. Very nice. Can't say enough about him. He is why we bought the car at that dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The epitome of professionalism!
Chris Comley and Simon Walker were the epitome of professionalism and truly exemplified what the Lexus buying experience was based on. I cannot thank Chris and Simon enough for giving me a truly exceptional buying experience. Not only will I purchase my future vehicles from them, but I will highly recommend Chris and Simon to my family and friends to meet their vehicle needs as well. Chris and Simon took the extra time and effort to make sure I was comfortable with my purchase from the first step through delivery and after.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
