Reviews
Marc Youngsma goes above and beyond with his service!
Marc Youngsma goes above and beyond with his service! All of Audi is so friendly and helpful!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and also writing this review for Marc. Your review will motivate him and our team to keep going above and beyond for our customers, so feel free to come in for any future service needs!
My husband and I have consistently had excellent
My husband and I have consistently had excellent experiences with the services here at Audi dealer, particularly working with Mandy Walters. She was incredibly attentive and ensured that all our needs were met, and more importantly, she is incredibly sweet and truly professional.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
This review for Mandy is such an honor for us, thank you Myah! As a gentle reminder, we will gladly help you with any automotive services you may need, we wish you well and hope to be of service to you again for more time to come.
I had a great experience.
I had a great experience. Nick Triplett took good care of my car. He kept me informed along the way. Mandy, the service manager, is excellent and always on top of things. The waiting facilities are comfortable and supplied with snacks.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
On behalf of Nick and Mandy, we thank you for the generous review! Feel free to come in anytime you need automotive services, Mary. You can always expect this level of service when you visit us.
I called the service department and immediately was taken
I called the service department and immediately was taken care of. Breanna Holding, my service agent, was on top of everything. She got my car diagnosed quickly, an estimate quickly sent via text and work done N.Y. the afternoon. On pickup Breana notice the car, which had been washed, was “ dusty” so she drove it back to be washed again. Outstanding service and attention to detail!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Howard, thank you for your positive review! We strive for 100% customer satisfaction, and we are thrilled Breanna provided you with the A+ service that you so much deserve. We hope to see you again the next time you are in need of automotive service. Safe travels!
Tate was outstanding helping me find the right Audi for
Tate was outstanding helping me find the right Audi for my needs. Had great experiences on multiple visits. The buying process was easy and quick. Will definitely consider them for my next purchase.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chris, thank you for your positive review! We are so glad that Tate provided you with the quality care that you deserve and ensured your experience with us was smooth and successful. Congratulations on your new Audi! We wish you safe travels and hope for an opportunity to work with you again.
Breanna Holding made the service appointment go
Breanna Holding made the service appointment go seamlessly. I was kept informed of the progress made while I waited for the car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
You can expect this level of service anytime you visit us, so confidently come back when you need reliable automotive help. We appreciate you leaving us such an outstanding review!
Overall my experience has been good with the service
Overall my experience has been good with the service department. One issue we often have is timely communication with our service rep. When we call the service department or the service reps cell phone it always goes to voicemail. Sometimes we don’t get a call back for days. We did appreciate the manager agreeing to fix our Air Conditioner under warranty. The AC has been worked on many times at this dealership since we purchased it and by the previous owner. It has been problematic and we are hopefully this repair will solve the issues with the system. Mark Youngsma is a friendly service rep and except for the communication issues has done a good job. I had a nail in my tire yesterday and Mark was able to get it fixed within a couple of hours for me.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We value your feedback, Jim. If you decide to visit us again, please let your service advisor know that our communication has fallen short in the past so we can rectify our shortcomings. Thank you for your trust and overall review, we hope to provide an even better service experience for you next time.
I went in for a tire replacement.
I went in for a tire replacement. Mandy Walters always services me and makes me feel important! Great competent work from the repair technicians to Mandy's service and also the guy who took me to pick up the rental car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mandy and our team are happy to receive your review informing us that your visit went smoothly. You can expect this level of service anytime you visit us, so confidently come back anytime you need automotive help.
Mandy is the best.
Mandy is the best. Competent and Professional. Great Service and friendly atmosphere. The coffee was excellent also,
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Garry and Alice, Thank you for leaving us this positive review! We are so glad that Mandy took great care of you and ensured your experience with us was 5-stars. We hope to see you again the next time you are in need of automotive service.
Service at Clearwater Audi is always great.
Service at Clearwater Audi is always great. Mandy Walters , my service advisor, explains everything completely and keeps me updated. I highly recommend this dealership and service department.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Phil, thank you for your positive review and recommendation! Providing thorough and efficient service is so important to us, and we are glad that Mandy's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!