Reviews
Great customer service!
Ali "BIG AL" Jaffer was attentive, professional and worked hard to find me the exact car I had been looking for. Purchased from out of state and he made the process very easy. I recommend based on my experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brett, Thank you for leaving Al this wonderful review and recommendation! We are so appreciative of the opportunity to work with you, and we are glad that he could provide you with to-notch service. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!
Fully recommend
Fast, convenient experience. Derek Cicala was attentive, professional and worked hard to put together the right car and price. Clean, modern dealership. I recommend based on my experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dan, Thank you for leaving us this positive review and recommendation! We are happy to hear that Derek took great care of you and made your experience with us top-notch. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!
Jessica Geneva - Service Writer
Jessica Geneva is an amazing service writer. My Q5 showed a warning for brake light malfunction. The earliest available appointment was two weeks out. I showed up as I believe that was a safety issue. Jessica took my car in, got me a new loaner Q5 and got my car fixed later the same day, washed and vaccinated. She really cares about her clients. She’s awesome.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Paul, Thank you for taking the time to leave Jessica this positive review! We are so glad that she could get your automotive needs swiftly resolved. Your safety and satisfaction are our utmost priorities. Please do not hesitate to let us know if there is ever anything more that she and the team may help you with.
Service & Recall visit
My Audi Q5 needed service and a recall for software. Jessica Geneva, the service technician, made the whole experience very smooth. She was very attentive to my needs and sent timely updates on the progress. Overall, it was a great experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your positive review! We are so glad that Jessica could provide you with thorough and efficient service. It is our pleasure to serve you and your Audi Q5 needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Customer Service
I have been working with George Rangelove for at least six years on my Q5 Leases. George is very accommodating and has always been quick to resolve any issues of which there have been few. This year I decided to buy my car at the end of the lease and it was a very smooth transaction with no surprizes. I would highly recommend George Range love if you are considering a lease or purchase at Audi Clearwater. He is the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mike, Thank you for leaving George this positive review and recommendation! We are honored by your continued business, and we are so glad that he could consistently provide you with a smooth, top-notch experience. It is our pleasure to assist you in any way possible. Please do not hesitate to let us know if there is ever anything more that George and the team may help you with.
Excellence Service Jessica Geneva
The service dept & Jessica Geneva are second to none..!! Had two censor warnings "Brakes & Auto Stop" go off and needed this resolved asap.. Jessica got me in asap and resolved the issue within hr's.. Can not Thank Clearwater Audi Service enough for all of their help..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, Thank you so much for your positive review! We are so glad that Jessica could get your automotive needs swiftly resolved. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Excellent Service - Again
Service for Recall and scheduled Maintenance. As usual, Mandy Waters was wonderful in explaining the service timeframe and what would be done. She also indicated that one part of the recall would include a portion of the scheduled maintenance. She also made sure the loaner car was available as planned. I continue to enjoy the best service experiences based on the care and diligence from Mandy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing the positive experience you had with Mandy! We are so glad that she took great care of you and your automotive needs throughout your visit. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Wonderful dealership
I’ve been dealing with this dealership for nearly a decade. Everyone that I’ve dealt with has been excellent. Marc Youngsma continues the high standards. One of the standout features of the service department team is the cooperation among its members. Marc was busy helping another client when I came to pick up the vehicle but someone else stepped in to complete the process. This dealership and its staff will spoil you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Charlie, Thank you so much for your wonderful review! We are honored by your continued business, and we are so glad that Marc and the team could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Great Sales Staff
Vilius Vainilavicius was extremely helpful and knowledgeable. He always responded to our emails or phone calls quickly and professionally. Extremely responsive and friendly. We would definitely recommend him as a salesperson
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ray and Linda, Thank you for leaving Vilius this positive review and recommendation! We are so glad that he could consistently provide you with top-notch service. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!
Great Service !!
Jessica Geneva is the most amazing Service Rep. She is always attentive to our car needs, always prompt and professional. Audi is fortunate to have her as one of their Reps!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Leila and Jay, Thank you for leaving Jessica this positive review! Offering thorough and efficient service is so important to us, and we are glad that Jessica consistently provides you with nothing less. She will be honored to know how confident you are in her efforts. We hope that you continue to choose us for all of your future automotive needs!