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Reviews

Average Ratings

3.9
Average based on 7 reviews.
  • Great Job by the Service Department

    This is the second time I have had my car serviced at this dealership. They were professional, thorough, and delivered the vehicle promptly. Kee...


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    This is the second time I have had my car serviced at this dealership. They were professional, thorough, and delivered the vehicle promptly. Keep up the great work

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service

    Had oil change got service to take truck quickly, went home came back after I got called said trucks has some issues said would talk about them wh...


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    Had oil change got service to take truck quickly, went home came back after I got called said trucks has some issues said would talk about them when I got there, got there paid no discussion no body to help just pay. I asked for copy of work needed was refused by cashier. Dont know what the seceret of the order it was work that they could do. I guess it was a seceret.Just pay!!!! not any more looking for new truck and new place to get work done.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Never again..........

    Never again............ I dropped my GMC pickup off Monday at close of business so I wasn't surprised when Pam Liberty told me the service departm...


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    Never again............ I dropped my GMC pickup off Monday at close of business so I wasn't surprised when Pam Liberty told me the service department couldn't get the vehicle out Tuesday. I explained that I needed the vehicle, had other options and if the Vacaville GMC service department couldn't get the vehicle out Wednesday, they shouldn't bother with it because I could take it someplace that wasn't so busy. Wednesday, Pam called me to tell me my vehicle couldn't be repaired today like she promised. She should have made sure YESTERDAY that it could be completed or she should have given me the vehicle so I could take it to the shop we usually use to work on our trucks. I only brought it to Vacaville in the first place because I live in Vacaville. I got some lame excuse that they couldn't have known, blah, blah, blah..... If they didn't know, they shouldn't have promised the vehicle! Now, because they have the truck taken apart and it can't go down the road, the only choice I have is to have it towed or pay them to fix it. Pretty sweet deal for them eh? This isn't the first time Vacaville GMC has disappointed me but it's definitely the last! Once, they did a service on my pickup and didn't check the spark plug gap on the new plugs. The truck ran like crap and they sent it out any way. These people charge WAY too much money for the level of service they provide. Don't believe what they tell you and don't trust the work they do. Maybe I'll get the truck back Friday. Never again..............

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • EXCELLANT SERVICE!

    My wife and I had excellent service when purchasing our 2014 GMC Sierra 1500 truck. We were at the dealership several times and Fred Rassuli was p...


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    My wife and I had excellent service when purchasing our 2014 GMC Sierra 1500 truck. We were at the dealership several times and Fred Rassuli was patient and helpful in finding the right color and model for us. The dealership building and facility is very clean and nice. We also had excellent service from the accounting dept. where we signed the contract and bought the extended protection plan.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent Service! Aiman was great

    Aiman was great to work with and got me a great deal on my Corvette


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    Aiman was great to work with and got me a great deal on my Corvette

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Everyone there is so helpful and friendly.

    Everyone there is so helpful and friendly. I can't say enough about how great of an experience I get when I come to your location. Leon makes ever...


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    Everyone there is so helpful and friendly. I can't say enough about how great of an experience I get when I come to your location. Leon makes everything so seamless and painless. When I look to buy a new car I'm only coming here because of your service department.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • No Surprises! They delivered on price and service.

    No surprises! Coming from out of town, the price of the new vehicle was confirmed by phone and the friendly folks at Vacaville Buick GMC kept thei...


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    No surprises! Coming from out of town, the price of the new vehicle was confirmed by phone and the friendly folks at Vacaville Buick GMC kept their word and even exceeded my expectations of price and customer service. Best of all, I got the GMC Terrain equipped exactly as I wanted, driving home with a great product. Well done! I'm a happy new GMC owner thanks to everyone at Vacaville Buick GMC.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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