Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

3.2
10 lifetime reviews.
  • So friendly

    I went just to look and see what they had. Cesar was just so friendly I knew that I wouldn't be able to find the same customer service at another...


    Show Full Review

    I went just to look and see what they had. Cesar was just so friendly I knew that I wouldn't be able to find the same customer service at another dealership. I never felt pressured into anything, and he answered every question I had with the patience of a saint!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Ask for Jason

    Jason is the best salesman I have ever dealt with, he doesn't sell you into a bad situation and isn't hiding anything. I wasn't able to purchase a...


    Show Full Review

    Jason is the best salesman I have ever dealt with, he doesn't sell you into a bad situation and isn't hiding anything. I wasn't able to purchase a truck a year ago and Jason didn't try to sell me the truck to where I wasn't comfortable, I came back and was able to get a deal with him the second time.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Average Dealer

    I purchased a used truck from this dealer. Sales staff was very responsive but had no problem over promising and under delivering. Car only came ...


    Show Full Review

    I purchased a used truck from this dealer. Sales staff was very responsive but had no problem over promising and under delivering. Car only came with one key and the door security code was unknown. The sales team said they would get the code for me but did not come through. This was not told to me until after all papers were signed and I was getting ready to drive away. There also was a grinding that came from under the dash every time the truck was started. At the dealer, the staff made sure the car was running when I received it. I called the dealer and let them know that the grinding was happening and they just said I should turn it in on an extended warranty if I bought one. The fix was a $20 dollar part and in my opinion should have been repaired before the sale. I expect that this sort of thing to be checked over when buying from a major brand dealer. It is obvious they just washed the truck and put it on the lot. The truck was a good price but after spending time at another dealer to get the grinding fixed having a new key programmed and retrieving the code was less of a deal.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Job by the Service Department

    This is the second time I have had my car serviced at this dealership. They were professional, thorough, and delivered the vehicle promptly. Kee...


    Show Full Review

    This is the second time I have had my car serviced at this dealership. They were professional, thorough, and delivered the vehicle promptly. Keep up the great work

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Service

    Had oil change got service to take truck quickly, went home came back after I got called said trucks has some issues said would talk about them wh...


    Show Full Review

    Had oil change got service to take truck quickly, went home came back after I got called said trucks has some issues said would talk about them when I got there, got there paid no discussion no body to help just pay. I asked for copy of work needed was refused by cashier. Dont know what the seceret of the order it was work that they could do. I guess it was a seceret.Just pay!!!! not any more looking for new truck and new place to get work done.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Never again..........

    Never again............ I dropped my GMC pickup off Monday at close of business so I wasn't surprised when Pam Liberty told me the service departm...


    Show Full Review

    Never again............ I dropped my GMC pickup off Monday at close of business so I wasn't surprised when Pam Liberty told me the service department couldn't get the vehicle out Tuesday. I explained that I needed the vehicle, had other options and if the Vacaville GMC service department couldn't get the vehicle out Wednesday, they shouldn't bother with it because I could take it someplace that wasn't so busy. Wednesday, Pam called me to tell me my vehicle couldn't be repaired today like she promised. She should have made sure YESTERDAY that it could be completed or she should have given me the vehicle so I could take it to the shop we usually use to work on our trucks. I only brought it to Vacaville in the first place because I live in Vacaville. I got some lame excuse that they couldn't have known, blah, blah, blah..... If they didn't know, they shouldn't have promised the vehicle! Now, because they have the truck taken apart and it can't go down the road, the only choice I have is to have it towed or pay them to fix it. Pretty sweet deal for them eh? This isn't the first time Vacaville GMC has disappointed me but it's definitely the last! Once, they did a service on my pickup and didn't check the spark plug gap on the new plugs. The truck ran like crap and they sent it out any way. These people charge WAY too much money for the level of service they provide. Don't believe what they tell you and don't trust the work they do. Maybe I'll get the truck back Friday. Never again..............

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • EXCELLANT SERVICE!

    My wife and I had excellent service when purchasing our 2014 GMC Sierra 1500 truck. We were at the dealership several times and Fred Rassuli was p...


    Show Full Review

    My wife and I had excellent service when purchasing our 2014 GMC Sierra 1500 truck. We were at the dealership several times and Fred Rassuli was patient and helpful in finding the right color and model for us. The dealership building and facility is very clean and nice. We also had excellent service from the accounting dept. where we signed the contract and bought the extended protection plan.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Excellent Service! Aiman was great

    Aiman was great to work with and got me a great deal on my Corvette


    Show Full Review

    Aiman was great to work with and got me a great deal on my Corvette

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Everyone there is so helpful and friendly.

    Everyone there is so helpful and friendly. I can't say enough about how great of an experience I get when I come to your location. Leon makes ever...


    Show Full Review

    Everyone there is so helpful and friendly. I can't say enough about how great of an experience I get when I come to your location. Leon makes everything so seamless and painless. When I look to buy a new car I'm only coming here because of your service department.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • No Surprises! They delivered on price and service.

    No surprises! Coming from out of town, the price of the new vehicle was confirmed by phone and the friendly folks at Vacaville Buick GMC kept thei...


    Show Full Review

    No surprises! Coming from out of town, the price of the new vehicle was confirmed by phone and the friendly folks at Vacaville Buick GMC kept their word and even exceeded my expectations of price and customer service. Best of all, I got the GMC Terrain equipped exactly as I wanted, driving home with a great product. Well done! I'm a happy new GMC owner thanks to everyone at Vacaville Buick GMC.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review