Nick made it happen
Called and got Nick on the phone, I told him what I wanted, He called me back and told me to come pick my 2020 outlander. I have never purchased a car and received it with out a whole lot of problems. The transaction went smooth and Nick made it happen. Thanks Nick
Congrats on your 2020 Outlander! We're thrilled Nick could make it happen and make the whole transaction smooth! We'll see you on the road!
Beware the added dealer fees in excess of state al
After taking car for test drive, price increased almost $2k. Argued about it, price back to advertised but then extra dealer prep fees added on top of standard processing fees. Also tag fees inflated. No deal! Waste of time!
We're sorry to see the low rating. We strive for a five-star experience for our customers and regret that wasn't the case this time. Please reach out to me at your earliest convenience. Thank you, Hess Darvish - General Manager - (301) 725-4400
Love this place. Samuella Betts was awesome to work with. The entire team was so courteous and a pleasure to work with. Loved it. Would recommend family and friends.
We're so glad you feel at ease here, Michelle! Thank you for taking the time to leave us your feedback and for working with Samuella! We'll share this review with them and look forward to many more five-star experiences in the future! - Ourisman Hyundai
Best car buying experience yet! #7
I went to the dealership with my 18 year old daughter to test drive an Elantra. We had an appointment with Glen Jones, he was a friendly as they come! She test drive the one we went to drive, fell in love with it and drove home in it. I highly recommend this dealership, unlike the others I've dealt with when buying new cars over the years. I always leave dealerships feeling beat up, taken advantage of, ganged up on, lied to, and with some form of buyers remorse. Having bought some extra this or that package or add-on that I really didn't want or need but felt pressured into buying. Thankfully when I said, "no, thank you" they moved on and finished the paperwork and I left with a thrilled 18 year old car owner! Thank you Glen, Ben and staff for my first out of 7 ever great new car buying experience!
Deanne, we are so happy to hear that! Thank you so much for letting the Ourisman Hyundai team be a part of this milestone for your family.
5 star service
Car buying process was smooth with the help of Samuella Betts! Highly recommend. I’d come back for sure for future purchases. Ask for Samuella Betts.
We are so happy to hear that you had a great time at Ourisman Hyundai! Thank you for recommending us!
Great customer service!
Samuella helped me with my car purchase and I must say I'm in love with the car and the customer service , she was not only patient but informative. Thank you Soo much for your help !
Thank you so much, Yessenia! We're glad Samuella made your experience so positive! - Ourisman Hyundai
I went to the dealership after work as one stop of many planned that day. Samuella answered all of my questions, went out of her way to make me feel comfortable with a car that I liked and the buying process, and I ended up purchasing the vehicle! Even a few days after purchasing, I had a couple of questions and she responded quickly and provided information. Great customer service and team.
Thank you for the lovely review! We'll pass along your comments to our team and look forward to seeing you next time! - Ourisman Hyundai
Top notch service!
I just purchased a brand new 2021 Hyundai Kona night edition. Shante was the best! She’s brand new to the business. She was so courteous and professional that I never would’ve guessed that she had only been working at Ourisman only 2 weeks! She was able to get me in a brand new vehicle without hassle. The Manager Ben Stark (aka Iron Man) was extremely helpful as well. I couldn’t have done this on my own. They found a loan the fit my budget without much of a down payment! I highly recommend buying a vehicle from Ouirsman Hyundai of Laurel. They are incredibly awesome people.
Brian, Your kind words mean so much! Thank you for taking the time to leave us your positive feedback and five-star rating! It means so much to have customers like you and we know Shante appreciates having such a pleasant review! Thank you! - Ourisman Hyundai
Quick n Easy Oil Change
Took my 3 in for a oil change and they were quick and easy and on time. Thanks again, I will be back for sure.
It was our pleasure to take care of you! See you at your next oil change!
O was nice to be a custom in this location
I am happy with the sale personnel's and financing department the overall nice and also the treat that I got , every thing is nice and well
We are so glad to heart that you had a great time working with our team! Thank you for coming in to Ourisman Hyundai!