Ourisman Mazda Hyundai Hours
At Ourisman Mazda, our highly trained sales staff has earned a credible reputation with their many years of service and
commitment. Our goal is to make sure that each of our customers receive the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
"You Always Get Your Way At Ourisman, Everyday!!"
Air Filter Replacement
$140 and up*
Read reviews that mention:
Don't trust the sales rep named "Gilles". Despite multiple emails where I listed the VIN at least twice and finally agreeing on a selling price for a... Rogue, this sales rep tried to sell me a different Rogue but with $2000 less in options at the same price. Then he told me he misunderstood which vehicle I was asking for. How do you do that if the VIN was given to you multiple times?
I recently had my first car buying experience at ourisman hyundai Mazda and I did business with Jim Zambreny and he accommodated me very well and made... sure my experience was pleasurable and also did his dugielence to ensure I was comfortable and a satisfied customer. I appreciate everything that was done !
I had a wonderful experience with Nick from Laurel, md
Don't patronize this establishment. I had my car supposedly repaired this Monday and it cost me $325. I go to drive my car and the very next time I do,... aside from driving it home, the same thing. It wont start! I call and speak to the GM BEN STARK, after trying to reach him and track him down for an hour, I explain what happened and he simply took my name and number and said he would have the service manager call me in the morning. No EMPATHY, such as that's awful, I'm sorry to hear that, let me see what I can do, have your car towed here, we'll get a tow truck.....NOTHING. I then brought this to his attention and he said he cant help me and someone would call me in the am. That's it and this is on top of cutting me off while I was talking. He didnt even try to get me a tow truck. I have never been so upset. And he is the manager. Dont go to this place. They left me stranded and they will the same to you. Update: I had my car towed there and spoke with BEN STARK and shared that I hope his wife or daughters are never stranded and someone like him is on the other end offering NO help. He said if I wanted him to help me I had to be nice (which I was) when talking to him and maybe he would help me. What type of customer service is this? I shared with him that I would be following up with his manager and he replied, "ok, I'll be here waiting for you!" What type of man tries to intimidate a female customer like this when this business is clearly in the wrong?
NOT ENOUGH ROOM FOR MY REVIEW TRUST ME DO NOT GO HERE FOR ANYTHING!! DO NOT PURCHASE A CAR HERE!! WANT TO GIVE 0 STARS
Nick Cutlip, my salesperson was extremely helpful in my lease to purchase process..his delighful personality made it a pleasure to work with and I would... definitely recommend him to my friends!!! Nick, thank you again for all your help
Nick Cutup is the best auto sales professional I have ever had the pleasure of working with. He listened to me, and made sure to provide me with exactly... what I needed/wanted!
Quentin James did a fantastic job getting me into a 2019 Hyundai Santa Fe Limited 2.0T FWD. He is knowledgeable about the vehicles and was patient and... willing to negotiate. Buying a new car is stressful, but Quentin made the experience more pleasant than my prior experiences at other dealerships. ♡
All I can say is James made this purchase easy for us. We didn't haggle on the price as it was priced fairly so can't comment there. Overall, we will... be back!
We had a great experience buying our car at this dealer, Nick was great and very helpful, even though my husband and I don???t have a great credit score... with ended up getting a 2018 Mitsubishi Outlander Sport with 18 miles only 😍 very happy and blessed. Thank you for all your help Nick!!!