Reviews

Average Ratings

4.4
29 lifetime reviews.
  • Maryland manufacturer

    I had a wonderful experience with Nick from Laurel, md


    Show Full Review

    I had a wonderful experience with Nick from Laurel, md

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Psychologist

    This was the worst experience I have ever had in buying a car. I came after being given an offer for a 2017 Hyundai Elantra for $12,000, which was...


    Show Full Review

    This was the worst experience I have ever had in buying a car. I came after being given an offer for a 2017 Hyundai Elantra for $12,000, which was in writing. However, when I got to the dealership I was immediately asked financial questions without being given an opportunity to look at a car. When I was finally given the opportunity to look at a car, the one I was shown cost $19,000. When I decided to walk out, the sales manager Mr Hassan, was called to attempt to persuade me to stay. When I told him I wad not interested, he followed me, my son and my 90 year old mother out of the store yelling at us!!! Believe me the lack of respect shown to my mother and myself will be reported to Ourisman headquarters. I would NEVER buy anything from this dealership and will let everyone know.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • My experience with John Frank at Ourisman of Laure

    My experience here was very good. John stuck with me from hello to after the completion of the sale. I felt very comfortable with him as a sales r...


    Show Full Review

    My experience here was very good. John stuck with me from hello to after the completion of the sale. I felt very comfortable with him as a sales rep. I felt that when asked, he gave honest and straightforward answers according to his knowledge. I would certainly use him again if the need arise. I will also recommend his service to family and friends. The team in general was great. Everyone that passed by me said hello even without knowing whether or not I was approved for a vehicle. Certainly after they found out that I did, they congratulated me. Thanks Ourisman Of Laurel. Job well done.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great to deal with!

    Ourisman was great to work with to buy our new car. Our salesperson, John Frank, made the process easy. After visiting other dealers I will go to ...


    Show Full Review

    Ourisman was great to work with to buy our new car. Our salesperson, John Frank, made the process easy. After visiting other dealers I will go to Ourisman again!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Absolute worst Service Dept.

    Absolutely, without a doubt, the worst service I have ever been exposed to. Went in to have a new key fob made because I had lost mine. They made ...


    Show Full Review

    Absolutely, without a doubt, the worst service I have ever been exposed to. Went in to have a new key fob made because I had lost mine. They made me a new key fob and when it was done they told me that the actual "key" part of the fob had to be specially cut and it takes up to a week to come in. I waited two weeks, never heard a word. Called back and now the story is they did not order the key and now they want an additional 25+ dollars for a "Key" after I have already paid them $385.48 for the fob. I will spread the word like crazy. Don't go to this dealer.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • They did a fabulous job

    Nick was fabulous. He got our deal done quickly and efficiently . Also it was not an easy deal. Shane in finance was also top notch. Will be retu...


    Show Full Review

    Nick was fabulous. He got our deal done quickly and efficiently . Also it was not an easy deal. Shane in finance was also top notch. Will be returning when we need another vehicle. Great Job

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Excellent Service¿

    Bijan assisted me with buying a 2017 Hyundia Sonata , his customer service and his knowledge of the Sonata was great and all my friends and strang...


    Show Full Review

    Bijan assisted me with buying a 2017 Hyundia Sonata , his customer service and his knowledge of the Sonata was great and all my friends and strangers are asking me where did I get my car from. Thanks Bijan & Hyundia for assisting me with the purchase of my new car¿

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • John is an awesome salesman

    Very accommodating and professional. I will recommend John to my friends


    Show Full Review

    Very accommodating and professional. I will recommend John to my friends

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • NEW CAR PURCHASE

    I was surprised and very much impressed with the process when purchasing my new Hyundai Accent on 1/31/17. Joel Kamper is the best he went the ext...


    Show Full Review

    I was surprised and very much impressed with the process when purchasing my new Hyundai Accent on 1/31/17. Joel Kamper is the best he went the extra mile and more.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Thanks Greg

    Greg was an excellent salesman. He was very knowledgable about the different vehicle features & helping pick the best choice for what I need. He w...


    Show Full Review

    Greg was an excellent salesman. He was very knowledgable about the different vehicle features & helping pick the best choice for what I need. He was friendly and well mannered. I Will definitely refer my friends and family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review