CarMax Southwest Freeway-Houston

4.8 out of 5 (4.8) 5 reviews

Dealer on Cars.com since December 2016

Currently in stock!

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Used

Today's Hours

Sales 10:00 AM - 9:00 PM
Mon 10:00 AM - 9:00 PM
Tue 10:00 AM - 9:00 PM
Wed 10:00 AM - 9:00 PM
Thu 10:00 AM - 9:00 PM
Fri 10:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun Closed

Reviews

4.8 out of 5 4.8
5 lifetime reviews.
  • 5.0 out of 5
    May 17, 2018

    Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car fe...atures I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 15, 2018

    Laurence was very professional and he got me in the car of my choice in less time. he addressed my concerns. Even though they were undergoing constru...ction. All the sales men/women were smiling as they said hi to me.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 4.0 out of 5
    January 25, 2018

    I have visited this Carmax location several times over the years, but I’ve never actually bought from them. I appreciate their selection and no pressu...re process. If you prefer used cars like I do, it’s great to go to a Carmax and compare several makes and models in one place and get your trade appraised. This time around I worked with Harold Speights, who did a great job of finding the cars I was looking for. This is harder than it sounds - the cars don’t always get parked where they belong after a test drive, especially on a busy day, so he had to do a lot of walking around. We ended up unable to find the exact vehicles listed online, which is the reason this Carmax doesn’t get 5 stars. But Harold got me into the right things to try out. Once I narrowed down my interests after a few drives at a few different places, he texted me some stock numbers of cars at several Carmax locations with free transfers. I ended up preferring a different vehicle from a different dealer, but that’s not a knock on Carmax or Harold. Having the written appraisal in hand helped me get a better deal. If you are shopping for a used car, Carmax is a great place to go. Only thing I’d change is that Carmax could do a better job tracking where the vehicles are on the lot.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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About Our Dealership

Dealer on Cars.com since December 2016


"Experience Clear and Simple Car Buying and Selling"
CarMax Southwest Freeway-Houston
6909 Southwest Fwy Houston, TX 77074
Used (832) 431-5340
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