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Reviews

3.3
9 lifetime reviews.
  • go to the carmax in naperville

    I felt i recieved less than what my car was worth and they didnt add many of the options my car had. I sold a car to carmax of naperville 9 months...


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    I felt i recieved less than what my car was worth and they didnt add many of the options my car had. I sold a car to carmax of naperville 9 months ago and the process was much smoother and i was issued a check for more than what the car was worth. Go to naperville trust me

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great experience until I got car home

    The overall experience was nice. The sales associate was nice. But when I got home and lifted the hood. I realized I immediately needed new filter...


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    The overall experience was nice. The sales associate was nice. But when I got home and lifted the hood. I realized I immediately needed new filters, new oil. Top of the antifreeze the windshield wiper fluid was empty. Everything was good until then. Then I was just irritated and realized I was going to be paying a few hundred dollars to get everything up to par.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • No security code and incompetent staff

    Be aware when you buy your car here!!!! Apparently they don't ask the previous owner for their security code for the radio system. Also they do ...


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    Be aware when you buy your car here!!!! Apparently they don't ask the previous owner for their security code for the radio system. Also they do not mention this upon purchase. So when I had to jump start the car, the system locked my steering wheel asking for a code, this guy told me in a rude manner" I don't know what I could do for you. We don't have it. Have your car towed to a dealership, they can figure it out there". Well I took me 15 min. More to work out this issue (Thank you Google!). But it made me wonder how incompetent and rude the person on the phone was!! Do not buy their used cars unless u have the security code figured out!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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