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CarMax Virginia Beach

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (7 reviews)
Visit CarMax Virginia Beach
Sales hours: 10:00am to 9:00pm
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Sales
Monday 10:00am–9:00pm
Tuesday 10:00am–9:00pm
Wednesday 10:00am–9:00pm
Thursday 10:00am–9:00pm
Friday 10:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 12:00pm–7:00pm
(757) 263-4232 (757) 263-4232

Inventory

See all 421 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2016.
Experience Clear and Simple Car Buying and Selling

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (7 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax Virginia Beach from DealerRater.

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My experience was very pleasant, I found the vehicle I

My experience was very pleasant, I found the vehicle I wanted and I bought it, very easy process

My experience was very pleasant, I found the vehicle I

My experience was very pleasant, I found the vehicle I wanted and I bought it, very easy process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Corrupt Liars

Offer a "guaranteed" trade-in price but when you get their, they'll short by $1000. They "purchase" your vehicle and claim they'll satisfy the balance on the loan, then short the payoff and expect you to pay it. They also tell you to continue making your payments on your trade and they'll reimburse you. Then they reneg on that and tell you, you bank will reimburse you. Totally corrupt, backhanded business. Stay away.

Corrupt Liars

Offer a "guaranteed" trade-in price but when you get their, they'll short by $1000. They "purchase" your vehicle and claim they'll satisfy the balance on the loan, then short the payoff and expect you to pay it. They also tell you to continue making your payments on your trade and they'll reimburse you. Then they reneg on that and tell you, you bank will reimburse you. Totally corrupt, backhanded business. Stay away.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Polite and very helpful, it was very quick and easy, I

Polite and very helpful, it was very quick and easy, I was highly impressed on how the dealers aren’t pushy like most dealers are. Highly impressed

Polite and very helpful, it was very quick and easy, I

Polite and very helpful, it was very quick and easy, I was highly impressed on how the dealers aren’t pushy like most dealers are. Highly impressed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Easiest buying a car expieranced I've ever had , ask for...

Easiest buying a car expieranced I've ever had , ask for Bonnie. She was the greatest. Def recommend you won't leave disappointed great place!

Easiest buying a car expieranced I've ever had , ask for...

Easiest buying a car expieranced I've ever had , ask for Bonnie. She was the greatest. Def recommend you won't leave disappointed great place!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Car max

Some is the employees were very helpful there was one in particular that was extremely rude. he showed very poor customer service and he may be the reason i will never visit that particular car max again. overall it was a somewhat helpful experience.

Car max

Some is the employees were very helpful there was one in particular that was extremely rude. he showed very poor customer service and he may be the reason i will never visit that particular car max again. overall it was a somewhat helpful experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great Service!

This dealership is by far one of the best I've been to, great attention to detail and great customer service. Also they're taking very good measures in this though time with the Corona Virus in maintaining social distance a much a posible.

Great Service!

This dealership is by far one of the best I've been to, great attention to detail and great customer service. Also they're taking very good measures in this though time with the Corona Virus in maintaining social distance a much a posible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New to me car purchase

The sale people were very knowledgeable , and was a pleasure to do business with. She had the service department clean the car prior to delivery and they did not half clean anything. The windows, interior seats, and carpet was not cleaned as good as previous car dealers had done. Overall Sale personnel are fine, Service personnel are not as good.

New to me car purchase

The sale people were very knowledgeable , and was a pleasure to do business with. She had the service department clean the car prior to delivery and they did not half clean anything. The windows, interior seats, and carpet was not cleaned as good as previous car dealers had done. Overall Sale personnel are fine, Service personnel are not as good.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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