Reviews
JLopez1179
Daniel Nino at Napleton was very knowledgeable and helpful! Always willing to go the extra mile for the customer! Much appreciated! Napleton in Oak Lawn has the best pricing!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Juan, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Daniel Nino at Napleton was very knowledgeable and...
Daniel Nino at Napleton was very knowledgeable and helpful! Always willing to go the extra mile for the customer! Much appreciated! Very happy and satisfied customer!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Juan, we strive for a high level of customer satisfaction in all aspects of our dealership. We want all our customers to feel this way when leaving our dealership!
Great dealership.
Great dealership. Fast and easy process. Gerald Griffin is your guy. Got to test drive the vehicle in no time. Great friendly staff and faucility. Definitely recommended dealership.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad to hear our Staff took such great care of you, Conrad! We hope we can continue to be of service to you down the road!
The Best Salesman
What can I say...Samuel Day. Have that name etched in your mind when you come to Ed Napleton Honda in Oak Lawn. Sam is the best. One review is not enough. He is at the pinnacle of professionalism. He is passionate about his job. He is polite patient, poised and has personality. It was such a pleasant experience. He is the kind of man that you would want to take to dinner. Remember the name...Sam Day!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sunday, thank you for taking the time to leave us a review. We set high expectations for ourselves so it's gratifying to see that you had such a positive experience with Sam. Please let us know if we can be of any further assistance. Safe travels!
We visited Ed Napleton Honda looking to buy a 2020 Honda...
We visited Ed Napleton Honda looking to buy a 2020 Honda Odyssey. Daniel Nino was assisting us. He was very professional and well experienced. He answered all our questions and led us through the entire buying process. Daniel worked out a really great deal for us. I recommend everyone to buy with Daniel.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your recent experience with us, Ewa And Chris! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Ed Napleton Honda provides great customer service and has...
Ed Napleton Honda provides great customer service and has awesome sales consultants. Gerald Griffin is patient, knowledgeable of the products (cars) and was great to work with. I had a positive experience purchasing a new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mtucoach, we're happy you found our staff to be so supportive during your experience here at Ed Napleton Honda of Oak Lawn Dealer.
Aldo and Corddero are the Best!!! Very professional and...
Aldo and Corddero are the Best!!! Very professional and went extra lengths so that we were satisfied customers. We certainly are . I will refer. Thanks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton Honda of Oak Lawn Dealer and we hope to see you again!
Daniel was very friendly and helpful with making sure I...
Daniel was very friendly and helpful with making sure I had a good experience finding the right first car. I would definitely recommend people to come here if you are buying a car. Corderro was also very helpful and gave me options that didn’t leave me feeling confused.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your recent experience with us, Yunuenr8686! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Sam is very friendly and understanding
Sam was very friendly and understanding. I did internet shopping for the car that i bought and I was promised the best deal. I was given the deal that was promised to me. Some of the other dealership that i visited gave me good price just to get me into the dealership and once there they increased the price. Since i had visited many places, i told the best price that i had and Sam gave be a better deal without wasting time. He also did a followup to esquire how the car was and i really appreciate it. Will definitely recommend Sam.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear our Staff took such great care of you, Satisfiedcustomer! We hope we can continue to be of service to you down the road!
Gerald Griffin has been my go to salesperson for the...
Gerald Griffin has been my go to salesperson for the majority of my purchases at Napleton Honda. I usually trade in my car every 2-3 years b/c of the amount of miles I put on my car, b/c of work. Gerald Griffin is polite, patient, and a very experienced car salesman. You can also always count on him to make himself available for any questions one may have after leaving the dealership. .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We want all our customers to feel this way when leaving our dealership!