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Ed Napleton Honda

(2,804 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award
New (888) 361-7855 (888) 361-7855
Used (888) 329-1622 (888) 329-1622
Service (888) 320-7816 (888) 320-7816

Reviews

(2,804 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Napleton Honda from DealerRater.

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Sam was amazing he had everything ready to go for us...

Sam was amazing he had everything ready to go for us knowledgeable attentive and very friendly great salesman we were very happy with our results

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We're glad to hear our Staff took such great care of you, Momofcutie! We hope we can continue to be of service to you down the road!

Wonderfull customer service. Samuel Day Jr. was very...

Wonderfull customer service. Samuel Day Jr. was very knowledgeable, helpful, Kind and patient. Wonderful experience. I didn’t feel like I was being pushed to purchase a vehicle. I was able to make my own decision and Samuel seemed to have had my best interest at heart.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It is great to hear that we were able to get you back on the road so quickly! Thank you again for choosing Ed Napleton Honda of Oak Lawn Dealer and we hope to see you again!

Daniel and John were a pleasure to work with. They calmly...

Daniel and John were a pleasure to work with. They calmly listen to our needs and provided us with a great car at a good price. Would highly recommend Daniel Nino if you are looking to buy a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, it's great to hear you had a positive experience with Daniel and John! Please let us know if there is ever anything else we can do for you. Safe travels!

Dan Nino was helpful throughout the entire process of...

Dan Nino was helpful throughout the entire process of purchasing a used car. Everything went smooth and swift. Would recommend visiting this location to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your support! We're happy we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Daniel Nino was professional and polite with excellent...

Daniel Nino was professional and polite with excellent customer service skills. He also listened to what we needed without rushing us. I would definitely refer him to family and friends!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

EXCELLENT CUSTOMER SERVICE

Daniel Nino was professional and polite with excellent customer service skills. He also listened to what we needed without rushing us. I would definitely refer him to family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

We're glad to hear our Staff took such great care of you, None! We hope we can continue to be of service to you down the road!

Danny and Corderro where fantastic. They with stood my...

Danny and Corderro where fantastic. They with stood my no haggling approach, worked with what my bottom lol one out the door was. Finessed me with some numbers and came back with a deal that was acceptable to me and my situation. Thank you guys. Will buy from them again in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Sales experience

Danny and Corderro where fantastic. They with stood my no haggling approach, worked with what my bottom lol one out the door was. Finessed me with some numbers and came back with a deal that was acceptable to me and my situation. Thank you guys. Will buy from them again in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton Honda of Oak Lawn Dealer and we hope to see you again!

MichelleW

I highly recommend this dealership, my experience was amazing. My sales rep. Gerald Griffin was very patient, caring, and knowledgeable. I haven't purchased a vehicle in 16 years so I need someone with great customer service and that's exactly what I received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're glad to hear our Staff took such great care of you, Michellew! We hope we can continue to be of service to you down the road!

I really appreciate The great service Cordero and Daniel...

I really appreciate The great service Cordero and Daniel provided... I walked out happy n smiling. Great customer service and very informative!!!! Thanks a lot

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.