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Reviews

Average Ratings

5.0
129 lifetime reviews.
  • 2014 Highlander

    This was the first time I picked out a car by myself. Upon entering the dealership Anthony made me feel at home. He showed me some cars that was i...


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    This was the first time I picked out a car by myself. Upon entering the dealership Anthony made me feel at home. He showed me some cars that was in price range. I test drove the first limited I had seen all day and then he showed me another one,but this car did not seem right. I went back to my first car I saw and decided I wanted that one. He started the paperwork and made sure my son and I were comfortable during the entire time. George his manager made sure we were taken care of as well during our time there. Anthony even took the time to go to SA to meet my mom who was not feeling well to sign the papers so I could take the car home that evening. He did this on his own time after work. The next day he took the time to show me all I needed to know about my car. He and Joshua took time to help me set up my phone and apps in my car. I will defently be taking my car there to get it serviced.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Car purchase

    These guys were all very kind . Had a good experience when purchasing my daughter a vehicle. John David was very helpful in our purchase Thank you


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    These guys were all very kind . Had a good experience when purchasing my daughter a vehicle. John David was very helpful in our purchase Thank you

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Treatment

    We had been to a number of dealerships (including other Toyotas) and were discouraged with how we were treated, but on coming to Toyota in Boerne,...


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    We had been to a number of dealerships (including other Toyotas) and were discouraged with how we were treated, but on coming to Toyota in Boerne, we were taken care of wonderfully! No high-pressure tactics, no brush off when they found we were looking for a lower-priced, used vehicle. Both the sales rep and the financial expert listened to our needs and patiently helped us reach our goal of finding an excellent car with a monthly payment within our range. They even went out if their way to find us a lending institution that would accommodate us when our own bank could not meet the need. The receptionist also took care of us with more than a quick pass off. We feel like valued customers and we love our "new" 2010 car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Exceptional Service

    Pretty amazing service and attention all around by the staff.


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    Pretty amazing service and attention all around by the staff.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 2016 Toyota Tundra Purchase

    I was extremely pleased with my recent 2016 Tundra purchase. The entire sales team provided an enjoyable experience from the moment I ordered my T...

    Dealer Response

    Thank you for choosing Toyota of Boerne (especially from Louisiana), Mr. Coleman, and we're very happy that you had an all-around great customer s...


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    I was extremely pleased with my recent 2016 Tundra purchase. The entire sales team provided an enjoyable experience from the moment I ordered my Tundra to the point where it was time for me to take ownership. Living in Louisiana, I was not able to find the options that met my requirements. Toyota of Boerne was able to provide me with everything that I requested on a vehicle that was already in production and made the entire buying process very seamless.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for choosing Toyota of Boerne (especially from Louisiana), Mr. Coleman, and we're very happy that you had an all-around great customer service experience! We work very hard to provide this to all of our customers, and this is what sets us apart from the competition. We hope you enjoy your new Tundra, and have earned your future business. We hope you and your family have a Happy Holidays!


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  • TOYOTA TACOMA

    THANKS TO ROBERT STEINMAN FOR EVERYTHING!!! This was a truly wonderful experience with knowledgeable personnel that were there to make your visit ...

    Dealer Response

    Congratulations on your new truck, Steve, and thank you for both your review, and for choosing Toyota of Boerne! We work very hard to separate ou...


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    THANKS TO ROBERT STEINMAN FOR EVERYTHING!!! This was a truly wonderful experience with knowledgeable personnel that were there to make your visit pleasant, informative, and unforgettable. Definitely not your typical car dealership--that is why I bought my new and first truck from Toyota of Boerne.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congratulations on your new truck, Steve, and thank you for both your review, and for choosing Toyota of Boerne! We work very hard to separate ourselves from the competition by providing an exceptional all-around customer service experience...treating our customers as if they were family. Special thanks to Mr. Steinman for providing this level of service, and we hope we've earned your trust and future business. Happy Holidays!


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  • Customer service oriented

    Rebekah & Jeff from the Service department are two of the best, most customer service oriented professionals that I have had the pleasure to work ...

    Dealer Response

    We are very grateful for your review and continued business, Mr. Maani! We do our best to always provide unequaled customer service, and special ...


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    Rebekah & Jeff from the Service department are two of the best, most customer service oriented professionals that I have had the pleasure to work with. They rock! I really appreciate their technical knowledge, their expert advice, and their efficiency. They always take care of us.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are very grateful for your review and continued business, Mr. Maani! We do our best to always provide unequaled customer service, and special thanks to Rebecca and Jeff for doing such an outstanding job of representing Toyota of Boerne! We look forward to your next visit, and have a Happy Holidays!


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  • A wealth of great service

    Sales Consultant Joshua Grace was extremely friendly and courteous in the days leading up to my visit, and I can safely say that he's responsible ...

    Dealer Response

    Congratulations on your new vehicle from Toyota of Boerne, and thank you very much for your review and business! Your feedback is invaluable, as ...


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    Sales Consultant Joshua Grace was extremely friendly and courteous in the days leading up to my visit, and I can safely say that he's responsible for getting me in the door. I felt like the dealership really cared about my on-site experience; Humberto Lopez made himself immediately available when Joshua momentarily wasn't, and Micheal Doud, who I had the most face time with, was very helpful and informative. Finance Manager Brian Price was very patient in exploring all my loan options, and he went out of his way to make certain I'd get the best one for me. I'd most definitely purchase here again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Congratulations on your new vehicle from Toyota of Boerne, and thank you very much for your review and business! Your feedback is invaluable, as our goal is to always provide an exceptional overall customer service experience from start to finish, and for the life of your vehicle. Your recommendation is also appreciated, and we hope you'll choose us again in the future for your Sales, Service and/or Parts needs. Happy Holidays!


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  • Seemed like a waste of time

    Didn't find there Customer service useful at all. Price was not listed with vehicle. When I called to get information on the vehicle, Jonathan Med...


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    Didn't find there Customer service useful at all. Price was not listed with vehicle. When I called to get information on the vehicle, Jonathan Medina mentioned that he had already received several calls on this vehicle. He asked for my information, but I had really just asked for the price of the car. He mentioned he did not see the price on his screen, so I asked, " If you already had several calls on this unit, why wouldn't you have the price?". I was calling from an area that is not nearby, although he wanted me to go in before giving me a price. As a internet shopper, I hate this tactic. The purpose of online buying is to get the information you need to make a sound judgement that meets my buying conditions, not the dealerships. I know what I want, and I can make the decision for myself without being haggled at a dealership. As a Internet Customer, as I ask is JUST PROVIDE THE INFORMATION ONLINE!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    4 people out of 4 found this review helpful. Did you?

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  • Car Purchase

    I would to like to give a special thanks to Johnathan Medina who provided exceptional customer service in helping our family find the perfect car ...


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    I would to like to give a special thanks to Johnathan Medina who provided exceptional customer service in helping our family find the perfect car for our son. Our experience at your dealership was second to none! I notified Mr. Medina through email from the website cars.com about my interest in a car for my son. He quickly called and emailed me giving detailed information about the car, provided additional pictures, scheduled an appointment for a test drive, directions to the dealership and answered all of my questions. Looking for a vehicle can be an exhausting experience but thanks to Mr. Medina’s attentiveness and great work ethic, we were able to purchase the vehicle of our choice. Mr. Medina followed up with us after we left the dealership offering his appreciation and continued support. Our family is grateful to encounter such excellent service at Toyota of Boerne. We are a military family from San Antonio and look forward to utilizing Toyota of Boerne in the near future and will refer your dealership to all of our family and friends.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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