Bergstrom Chevrolet Cadillac of Appleton

New 888-264-9587 Dealer Website
Used 888-237-6201 Email Dealer
Service 877-244-3582

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Reviews

Average Ratings

4.8
Average based on 74 reviews.
  • Love going there !

    They were so polite - repairs were efficient and timely. They nail the personal service dept. !


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    They were so polite - repairs were efficient and timely. They nail the personal service dept. !

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Best Customer Service around!

    Zack was an awesome salesman to work with; he spent all day with us to make sure everything was just how we wanted it!


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    Zack was an awesome salesman to work with; he spent all day with us to make sure everything was just how we wanted it!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • 25 years since I bought from a dealer.

    Scott worked with me through the entire process. I felt comfortable and welcome. There were a few glitches, but the staff worked hard to get me in...


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    Scott worked with me through the entire process. I felt comfortable and welcome. There were a few glitches, but the staff worked hard to get me in my Sonata, and I would make the drive again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Son's First Car

    This purchase was for my son's first car. He was excited but very nervous and hesitant. He has been with on occasions when the purchase of a new o...


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    This purchase was for my son's first car. He was excited but very nervous and hesitant. He has been with on occasions when the purchase of a new or used car dragged out into an all day affair. Mike Meilke, the salesman, and Patrick, the business manager, made this purchase actually enjoyable. Enjoyable enough that I told Mike, if/when I buy another used car or new Chevrolet from Bergstrom, I will come to him to make the purchase. Everything went quickly and smoothly. The longest part was waiting for the car to be washed and gassed up. You definitely did all you could to make sure my son will always come back to Bergstrom for his cars.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Friendly, fast service

    In Sept., 2011, I purchased my 2012 Cruze from Bill Tusler. I have taken my car back there for oil changes & recall repairs. I was helped by many ...


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    In Sept., 2011, I purchased my 2012 Cruze from Bill Tusler. I have taken my car back there for oil changes & recall repairs. I was helped by many of the service reps, and each time I was treated with respect and kindness. The repairs have usually been done before the time frame I was given. And they always return my car to me freshly washed.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Excellent experience, highly recommend

    I purchased a 2015 Chevy Malibu and Bergstrom Chevrolet Cadillac of Appleton was awesome. They were fabulous to work with, attentive to my lists o...


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    I purchased a 2015 Chevy Malibu and Bergstrom Chevrolet Cadillac of Appleton was awesome. They were fabulous to work with, attentive to my lists of 'must haves' in my new car and Bill was the BEST. Thanks for such a great experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Amazing

    I recently purchased a 2015 Chevy from Anthony Ertl. I have worked with Bergstrom before in the past for service and they and always treated me fa...


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    I recently purchased a 2015 Chevy from Anthony Ertl. I have worked with Bergstrom before in the past for service and they and always treated me fair. This last experience I had was like none other I have ever had before. Anthony went way above and behind my expectations. He was by far the most knowledgeable kindest caring individual I have ever had the privilege to work with. He made me realize what the true meaning of customer service really means I highly recommend Anthony to anybody that is looking to purchase a vehicle. Thanks again for everything Anthony you were truly a pleasure to work with. I can't wait to buy my next vehicle from you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent Sales Consultant

    My wife and I worked with Anthony Ertl in purchasing a used 2012 Traverse. I would strongly recommend him as a sales constultant. He was extremely...


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    My wife and I worked with Anthony Ertl in purchasing a used 2012 Traverse. I would strongly recommend him as a sales constultant. He was extremely knowledgeable of the vehicles he showed us. He was professional and courteous through the entire process (even when things weren't going as planned). He worked extremely hard to get us the vehicle we wanted. Anthony does business with intergrity and is the guy you want to work with.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Fixing my old camper.

    I asked my friend, Corey Popp a Bergstrom employee in the IT department, where I should take my 2000 Chevy 3500 motorhome to solve an electrical p...


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    I asked my friend, Corey Popp a Bergstrom employee in the IT department, where I should take my 2000 Chevy 3500 motorhome to solve an electrical problem that I just could not figure out. He recommended that I go to Bergstrom Chevy/Cadillac of Appleton. I called, as I have at other places, expecting to hear excuses as to why they couldn't handle my camper, but was completely surprised when they told me I could bring it in for service the next day! I brought it in and they treated me with so much enthusiasm that for a second I thought I might be the only customer! But apparently they treat everybody like that because they were very busy! I explained my problems, Eric took thorough notes, and I went home with a high level of confidence. Eric called me that afternoon, saying they were pretty sure the problems would be solved by ordering the parts that would be in the next day. The next day Eric again called saying one part was delayed in coming but would only be one more day. (Keep in mind I'd told them anytime in the next 2 weeks would have been OK with me!) Eric said it would be done at 2 pm that day. I showed up about 2 and they were just finishing it. I paid the bill and drove it home, completely satisfied that everything had been fixed at what I happily called a fair price! I must say I've never experienced that level of service at any dealer I've ever worked with the in past. I've been raving out it ever since to everyone I run into! Thanks so much. You've set a new, very high, level of service that you can surely be so very proud of!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellent Body Shop

    I brought in my 2014 Cruze for body repairs after hitting a deer. The team there was extremely helpful, got me into a loaner vehicle right away an...


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    I brought in my 2014 Cruze for body repairs after hitting a deer. The team there was extremely helpful, got me into a loaner vehicle right away and had all of the repairs completed in just a few days. I would highly recommend this body shop to others.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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