Jared Hooper did a great job! Very easy purchase of a 2020 Chevrolet 2500hd crew cab truck! Jared was so helpful, courteous and professional. So happy
Mary - Congratulations on your new truck! Thank you for taking the time to leave us a review and thanks for highlighting some of our staff who helped ...make this such a great experience! Kelly - Customer Care Rep
I bought my truck in December 2011 and bought a extended warranty. The warranty was suppose to have been for 5yrs. So it needed work and the warranty ran... out a year before the 5yrs was up. The warranty started in February almost a year before I purchased it. I think that is a crappie service to sell to your customers and especially when no one explains it. When I bought it they couldn't even tell me the type of oil it used. I bought 3 cars from them and this is my last.
Bought brand new Malibu, salesman assured me twice while test driving I had SiriusXM and could could transfer it from the car I was trading in. Didnt tell... me it didnt come with floor mats either. I contacted them the next business day, the salesman denied telling me that. The manager said he would work with me to satisfy but it been over a week and not a word. The front tag bracket hasn't been put on yet either nor the skirting under the front bumper. Its been 2 weeks since I've purchased the car. I would deal with Jeff Johnson Chevrolet in Woodlawn VA if they were the last dealers in the world. Worst customer service I have ever experienced since buying vehicles in my entire life and I'm 60.
I bought a vehicle, and when I drove it it has issues. I requested that in my contract the issues be repaired. When it came to repair the car they didn't... want to make the repairs they promised me that they would make and wanted to charge me. They lied to me to trade my car in and get me to buy the one with problems.