Big Star Buick GMC

4.7
(175 reviews)

Reviews

4.7
(175 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

Want to share your experience with this dealership?

Write a review
5.0

Relaxed buying experience

The sales reps are all relaxed, the staff is friendly, and the children's area was nice for my 1 year old to play

5.0

Amazing service department

That my truck was in and out and washed and the service was amazing too I will be going back to get my truck service

5.0

Customer service while waiting on warranty service

Being a first time owner I will chose Buick-GMC again when I get ready to trade up in vehicles this year or next year

5.0

great service

expedience well organized courteous coffee left vehicle clean -- -- -- -- -- -- -- -- -- -- -- -- -- --

5.0

Great Service

The dealership has very good customer service. Repairs to my car were done in a timely manner. They were understanding and put me in a rental at no cost to me. They really care that the customer has a good experience.

5.0

Great service

Good service. Definitely will continue to return for maintenance service on this and future vehicles that I purchase from this or any dealer.

4.4

Great service, over priced

Staff was exceptionally nice, and kept me informed of everything going on. Everything was super clean. Coffee was even good! Price wise I'd go elsewhere though. A good third over all other estimates.

5.0

service oriented

Everyone was adaptable with my work schedule and I appreciate that. They truly showed customer service is their mission in every aspect.

5.0

Dealership satisfaction

I love Baytown Buick GMC. They are always willing to help with anything I need. They really do care about you & your vehicle. They will do everything they can to take care of you to make sure you you drive off happy.

5.0

Great Dealership

Staff is friendly and helpful, they make you feel at home.