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Found my 2014 Mazda6 on Cars.com and drove from San Jose to buy. Had a great experience! Friendly staff, nice facilities, was in and out in no time.
Thank you for your great review. At Tracy Mazda we strive to provide the best and most personalized experience to each and every customer. We apprecia...te your business and we are here for you in the future. Thank you! Chris Troxel General Sales Manager (209)820-7812
Kristie was great. This was how car buying should be. We asked for a quote for a Mazda 6, went for a test drive - including a couple of alternatives... and then purchased the car for the agreed price. My only complaint is how long the paperwork takes.
This was the second time we leased a car from this dealership, this time a CX9, and once again a fabulous experience from start to finish. We didn't... want to spend a lot of time and they accommodated our wishes. Mazda makes a great car and this dealership adds great customer service. Zoom, zoom for sure. Thanks again Jose, Kristie and our finance guy, Zamir.
Good customer service. Excellent. I have a good deal that fits my budget. Specially kristie Debenedetti and the manager. Thank you for both of you. Im... happy with my car and also my son.
Best new car buying experience ever!! Thank you Krisiti we had a great time buying my new CX5!! Buying a new car can be stressful...you made it a fun... experience! ZOOM! ZOOM!
I hate buying a new car and am always relieved when the process is over. Working with Kristi at Tracey Mazda proved to be a very pleasant exception to... this arduous process. I was pretty certain of which car I wanted and the highest I could pay for it but ended up buying more car than I really needed (sigh). Kristi applied none of the unwanted pressure one usually experiences at car dealerships. I think she intuitively knew tthat I was buying more car than what I needed but did not try to dissuade nor overly encourage me to do something I didn’t want to do. I appreciated that she patiently waited out my hesitation. I recommend both Kristi and Tracey mazda without hesitation to anyone considering buying a new Mazda.
I found what i was looking for and for the right price. The service I received was excellent. Thanks again Kristie and best regards and take care.
Wow... I just had the best experience buying a used car, from the team at Tracy Mazda. Everyone there treated my family as if we were part of their family.... Everyone was extremely knowledgable about their inventory and features and was very understanding with the budget we had in mind when shopping for a new, used car. There was never any pressure and I felt completely comfortable with the entire process. My sales reps included David & Kristie - we loved both of them! Management and the Finance team were also very easy to work with. Thank you Tracy Mazda!!!!
Jeff, Thank you for your business and the awesome review! At Tracy Mazda we do our best to personalize the experience for each customer because we und...erstand that every customer is unique. Tracy Mazda customers will never be treated as just a number or just the "next sale" because we strive to earn that lasting relationship into the future. David, Kristie, and all of the Tracy Mazda team are here for you when you need us. Thanks again! Chris Troxel General Sales Manager (209)820-7812
Reviewing the dealership, not the car, and I've never been to a dealership who will go to more lengths to take your money. Hidden fees everywhere, including... adding in extra fees we previously agreed to drop. Fought tooth and nail to include a vehicle licensing fee I'm exempt from under the SCRA. Avoid this place and its salespeople like the plague.
Used cars over priced!!! Car didn't had battery charged. They didn't wanted to negociate at all waste of time... I went to a diferente Mazda dealer... and we were able to negociate with them!! This dealer no good!