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Reviews

Average Ratings

4.9
1214 lifetime reviews. Includes reviews of Maplewood Toyota from DealerRater.com
  • Cha Yang is superb!

    Cha Yang was my sales agent. He was helpful in educating me about the car that I wanted. Before driving my new car home, he went over my car funct...


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    Cha Yang was my sales agent. He was helpful in educating me about the car that I wanted. Before driving my new car home, he went over my car functions thoroughly. He answered my questions and was very patient to make sure that I understood what he was talking about. He was honest, friendly and very likable. Thank you, Cha! -Xee

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bought a Truck
    March 23, 2017

    Very pleased with the service. I communicated before I got to the dealership and had everything all set. When I showed up, everything was ready. I...


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    Very pleased with the service. I communicated before I got to the dealership and had everything all set. When I showed up, everything was ready. I was there for 20 minutes.

    Does recommend this dealer

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  • New car
    March 23, 2017

    Everyone at the dealership was very friendly, helpful and accommodating. Rick was very helpful and didn't matter that I test drove the car twice ...


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    Everyone at the dealership was very friendly, helpful and accommodating. Rick was very helpful and didn't matter that I test drove the car twice in the same day.

    Does recommend this dealer

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  • New car
    March 23, 2017

    Pain free buying experience, very friendly and accommodating. Unaccompanied test drive let me evaluate the new car at leisure. Little pressure t...


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    Pain free buying experience, very friendly and accommodating. Unaccompanied test drive let me evaluate the new car at leisure. Little pressure to buy add-ons at the time of sale was a plus.

    Does recommend this dealer

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  • Customer service from everyone at this location is superb.
    March 22, 2017

    On time with service. Great Sales Member is Rick. Have purchased three cars from Rick and will another. Quality Product. Clean. Friendly. Quality...


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    On time with service. Great Sales Member is Rick. Have purchased three cars from Rick and will another. Quality Product. Clean. Friendly. Quality, Quality all the way around from the Sales Staff to Service to Service Desk.

    Does recommend this dealer

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  • 15,000 mile check
    March 22, 2017

    Service people were considerate. A service person came out just before my car was finished to let me know what was happening. Finished 15 minute...


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    Service people were considerate. A service person came out just before my car was finished to let me know what was happening. Finished 15 minutes before said time.

    Does recommend this dealer
    Came in for service or repair

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  • pleased with my experience
    March 21, 2017

    As usual, my car was well taken care of. Services and status of items serviced clearly explained. Personnel very nice and polite. Thank you again.


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    As usual, my car was well taken care of. Services and status of items serviced clearly explained. Personnel very nice and polite. Thank you again.

    Does recommend this dealer
    Came in for service or repair

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  • Purchased a 2017 4Runner _ Rory was Outstanding
    March 21, 2017

    Rory was amazing. He was a rare pleasure to deal work with.. honest, direct informative. Clear communicator and delivered on every promise h...


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    Rory was amazing. He was a rare pleasure to deal work with.. honest, direct informative. Clear communicator and delivered on every promise he made during the negotiations. Excellent follow through and courteous to a fault. Process moved smoothly without a single surprise end to end. Rory has made a customer for life. When it is time to trade in the 4Runner-Rory is my first and only call..

    Does recommend this dealer

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  • Semi-annual appt.
    March 20, 2017

    I always trust the service of my two Matrices to Maplewood Toyota. The quality of repair/service, friendliness of the employees and their timely ...


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    I always trust the service of my two Matrices to Maplewood Toyota. The quality of repair/service, friendliness of the employees and their timely repair/service estimates have been consistent for the past fourteen years I've been coming here. Thanks guys!

    Does recommend this dealer
    Came in for service or repair

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  • Excellent car leasing experience
    March 20, 2017

    This is the third time of leasing a vehicle with Tom Wescott and each time has gotten better. Excellent service from Tom and leasing department. I...


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    This is the third time of leasing a vehicle with Tom Wescott and each time has gotten better. Excellent service from Tom and leasing department. I would definitely recommend this dealership and Tom. Thanks for making it so easy!

    Does recommend this dealer

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