Reviews
Another EXCELLANT experience at Maplewood Toyota!
I just leased my fourth vehicle from Tom Westcott at Maplewood Toyota. As always Tom spent the time to get a vehicle that would work best for me and my budget. It AMAZES me that anytime my cars have been in for required maintenance , Tom, no matter how busy, takes the time to come over and say Hi and ask about my son. This man is the epitome of WONDERFUL customer service . Plus, he's just a nice person. There are other little things that keep me coming back to this dealership. The smiles and hello's when I pull into the service area. The cleanliness of the waiting area and showroom. ( The cookies are always appreciated ! ) Even , the people at the desk who take my money are nice! I look forward to leasing car number five from Tom Westcott and Maplewood Toyota !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great salesman, great price.
Great salesman, great price, easy to get in and out. Very happy with my over all experience. Would buy another from Scott Rooney, with out question.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Knowledgeable sales person!
Bee was super friendly and knowledgeable! Helped us get a truck for our parents! Enjoyed working with him and will continue to support him in the future!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Meeting or Exceeding Expectations
Every time I bring in one of our Toyota vehicles for service, they compete the work on time and on budget. They know my vehicles and provide me with excellent advice while being mindful I am on a budget.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding and respectful service.
My experience with my car sales man, Bee and my financial person AJ were very professional, considerate, and effective. I was able to leave the lot with my brand new Yaris and it drives beautifully. This is the fourth car I have bought from Maplewood Toyota and I would recommend this agency to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exactly what we wanted.
Mabi E worked with us to get us exactly what we wanted with minimum fuss. Great experience all around. Financing was smooth and uncomplicated. Will definitely return.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Patient, knowledgeable, kindness, compassion
I would very highly recommend Tom Westcott to everybody I know that is looking for a Toyota vehicle! This is my second vehicle that I have purchased from Maplewood Toyota! So happy with my new 2018 RaV 4 Toyota. Thank you again! Loved having the inventory on hand and great choices to choose from. Wonderful being able to see the vechiles. Easier to make your choice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Service
My 50,000 mile service was done correctly and completed in one hour, as promised. The service rep was very pleasant and listened carefully to my concerns.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience!
We have purchased our last 3 vehicles at Maplewood Toyota. Nothing on the market surpasses the quality of Toyota vehicles. The excellent customer service at Maplewood Toyota keeps us coming back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Trade in old RAV4 for new RAV4
Great team to work with. Very professional and didn’t feel like a sales pitch. Will be back in 15 years for another RAV 4 👍🏻
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car