Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.9
1270 lifetime reviews. Includes reviews of Maplewood Toyota from DealerRater.com
  • Cha Yang is superb!

    Cha Yang was my sales agent. He was helpful in educating me about the car that I wanted. Before driving my new car home, he went over my car funct...


    Show Full Review

    Cha Yang was my sales agent. He was helpful in educating me about the car that I wanted. Before driving my new car home, he went over my car functions thoroughly. He answered my questions and was very patient to make sure that I understood what he was talking about. He was honest, friendly and very likable. Thank you, Cha! -Xee

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Lease of 2017 Highlander
    April 27, 2017

    Prompt attention by on-line staff to meet with Terry Burke on the lease. Even tho we were essentially a walk-in, had the lease completed and out ...


    Show Full Review

    Prompt attention by on-line staff to meet with Terry Burke on the lease. Even tho we were essentially a walk-in, had the lease completed and out the door in 1 1/2 hours with the new Highlander. Terry did an excellent job in arranging and showing us the options in operating the vehicle.

    Does recommend this dealer

    Hide Full Review
  • Oil Change
    April 26, 2017

    Always wonderful service!! I won't take my car anywhere else! The are upfront and honest about the service needed on your car. I never feel lik...


    Show Full Review

    Always wonderful service!! I won't take my car anywhere else! The are upfront and honest about the service needed on your car. I never feel like they are trying to "pull one over" on me. I would recommend Maplewood Toyota to anyone looking to buy a new car or to have one serviced.

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Helpful courteous service
    April 26, 2017

    My car was evaluated and serviced well and on time with good communication by the service team. It is an older car and needed a good look, which I...


    Show Full Review

    My car was evaluated and serviced well and on time with good communication by the service team. It is an older car and needed a good look, which I feel was done correctly.

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Another Great Car!
    April 26, 2017

    Maplewood Toyota continues to provide excellent customer service, before and after the sale! Larry Bain is a great representative of the Maplewoo...


    Show Full Review

    Maplewood Toyota continues to provide excellent customer service, before and after the sale! Larry Bain is a great representative of the Maplewood group. Thank you again for your patience and support.

    Does recommend this dealer

    Hide Full Review
  • Maintenance
    April 25, 2017

    Prompt service and helpful with follow up appointments to ensure that my new car is in superb working order. Friendly and fast service makes for a...


    Show Full Review

    Prompt service and helpful with follow up appointments to ensure that my new car is in superb working order. Friendly and fast service makes for a pleasant experience.

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review
  • exceeds expectations!
    April 25, 2017

    Helpful to have a service department that replaces things like license plate light bulbs, even though I forgot to mention this to the service rep!...


    Show Full Review

    Helpful to have a service department that replaces things like license plate light bulbs, even though I forgot to mention this to the service rep! Thank for being attentive!

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Excellent!
    April 21, 2017

    I had a wonderful experience buying Toyota Corolla! It was great to work Bones Roeser. Not only did he make it easy and fun, but he was also extre...


    Show Full Review

    I had a wonderful experience buying Toyota Corolla! It was great to work Bones Roeser. Not only did he make it easy and fun, but he was also extremely helpful with his advice and made me feel like I am his number one priority!

    Does recommend this dealer

    Hide Full Review
  • First Toyota
    April 21, 2017

    My family and I just stopped in to see what the Highlander had to offer before we leased a Chevy Traverse,which I had been wanting for the past ye...


    Show Full Review

    My family and I just stopped in to see what the Highlander had to offer before we leased a Chevy Traverse,which I had been wanting for the past year. We ended up driving away with our first Toyota! What sealed the deal was the 2nd row seating that was set up off the floor so when you move the seat forward it is not hitting the floor mats. The front is very spacious as is the second row seating although the 3rd row seating would definitely be cramped for adults. Also love the touch entry and lock and power lift gate. Only negatives for customer service is we had quite a wait while they were cleaning the vehicle (was told it would be 15 min. and was closer to 35-40min)and they left a big sticky spot on the middle console possibly from a sticker?

    Does recommend this dealer

    Hide Full Review
  • Excellent. Extremely helpful and efficient.
    April 20, 2017

    I have just purchased my 4th Toyota Camry. I have loved them all. And I am so grateful for Larry Bain who has helped me so much through the last...


    Show Full Review

    I have just purchased my 4th Toyota Camry. I have loved them all. And I am so grateful for Larry Bain who has helped me so much through the last two purchases. He is polite, kind, and efficient, and I would refer anyone to him. I am a very old lady, and with my daughter we have found Larry to always to be cheerful, polite, and efficient. I would be glad to work with him again.

    Does recommend this dealer

    Hide Full Review