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Reviews

Average Ratings

5.0
137 lifetime reviews.
  • The BEST car buying experience with Bob Bertini

    I've never felt like I've ever really trusted a salesman, I've always approached the car buying process through my own research and experiences. B...


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    I've never felt like I've ever really trusted a salesman, I've always approached the car buying process through my own research and experiences. Bob Bertini has completely changed my perspective. Bob was the most polite and most professional salesman that I've ever had the pleasure to work with. Throughout the entire process Bob was able to work with me and get me everything I desired plus more! The dealership is also top notch. We noticed something very minor on the vehicle we purchased and I brought it up to Bob's attention, without hesitation he assured me that he would get the process started to get it fixed, the dealership was flexible with me and everything went as smooth as I could imagine. I would highly recommend this dealership for everyone I meet. Also, I would very highly recommend working with Bob Bertini, I wish he sold everything that I bought because I honestly trust him that much. What a pleasant and wonderful experience Bob and this dealership has shared with my wife and I. I can't wait to do more business with them.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Another great purchasing experience

    I've purchased multiple vehicle from this dealership, I have always had a great experience. David Pfuhl has been my sales person he is the best I ...


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    I've purchased multiple vehicle from this dealership, I have always had a great experience. David Pfuhl has been my sales person he is the best I highly recommend him.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New car buyer

    I absolutely love my new Mercedes 2017 E400 Station Wagon and I have gotten so many complements about how beautiful it is. Having had a Mercedes s...


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    I absolutely love my new Mercedes 2017 E400 Station Wagon and I have gotten so many complements about how beautiful it is. Having had a Mercedes station wagon for over 16 years I didn't need to be convinced that it was the best car for me. However, my husband and I came into Maplewood Imports for the Fall Harvest Event and I tried out an SUV to see if that might be a good alternative. That convinced me that a "wagon" is "my" car. I worked with Matt Bastien and Don Patterson and they were terrific! I ordered my station wagon with all my personal choices and it was worth the wait.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great leasing experience

    My sales representative Kim was very responsive and professional along my leasing process and the overall experience was enjoyful. A five-star de...


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    My sales representative Kim was very responsive and professional along my leasing process and the overall experience was enjoyful. A five-star dealership for sure!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • First ever used car

    This was our second buying experience at this dealership and with David Pfuhl. The first time in 2004, we purchased a new car and were very satisf...


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    This was our second buying experience at this dealership and with David Pfuhl. The first time in 2004, we purchased a new car and were very satisfied with the car, the sales representative (David) and the dealership. Our service experience over the last 12 years has been exceptional, so we contacted David when it was time to replace our 12 year-old car. We were primarily interested an upgrade to take advantage of new safety features, but we were not willing to pay the cost of a new car. David found a two year old car with 20,000 miles and all the safety features we were looking for, and the car is like new. We will probably drive this car for another 12 years and hope that David Pfuhl is still at the dealership when we are ready for another car. When anyone comments on our car, I tell them to see David Pfuhl at M-B of Maplewood.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Owner

    David Pfulh at MB of Maplewood did a great job of taking care of my wife and I when we came in to purchase a new Mercedes. The customer service ...


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    David Pfulh at MB of Maplewood did a great job of taking care of my wife and I when we came in to purchase a new Mercedes. The customer service is so much higher than other dealerships I have gone in to. Thanks for the great service Jackie and Bob

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • We like MB of Maplewood

    We grew up in Minnesota and moved back after we retired. We have owned Mercedes Benz automobiles for almost 20 years. When one of cars came due f...


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    We grew up in Minnesota and moved back after we retired. We have owned Mercedes Benz automobiles for almost 20 years. When one of cars came due for service, we picked Mercedes Benz of Maplewood because its proximity. We met Rob Hochberg. He has been a great service consultant. We are well advised and our cars are serviced well and on time. We recently considered buying a new car. We asked Rob to match us with someone in the sales department and, once again, he did very well introducing us to Dave Pfuhl. We were considering several models. Dave asked great questions and we narrowed our selection to two different models. After test driving both, we again sat down with Dave to review our wants and needs. Dave quickly put together the pricing on our model options. It was as easy as could be. We picked out a car and are pleased that we had all the perfect amount of help to make the best choice for our needs.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Buying a Certified Mercedes Benz

    Great experience. Have sold cars in Las Vegas and Kim Sanchez was wonderful. She is without a doubt, the best salesperson I've ever known.


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    Great experience. Have sold cars in Las Vegas and Kim Sanchez was wonderful. She is without a doubt, the best salesperson I've ever known.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Purchase of my Mercedes ML350

    My husband was on the lookout for a vehicle for me and after speaking to David Pfuhl he sent me over to the Dealership on highway 61 in White Be...


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    My husband was on the lookout for a vehicle for me and after speaking to David Pfuhl he sent me over to the Dealership on highway 61 in White Bear Lake. David was waiting and had the perfect SUV waiting. We went for a test drive and David explained in detail the pros and cons. I was very impressed with his knowledge and the SUV at hand. I decided to purchase it right then and there. The sale was flawless and I drove out with my beautiful Mercedes! Thanks Dave Pfuhl for making this purchase seamless.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Privacy Concerns

    I emailed the dealer via cars.com, for internet pricing, and Robert Bertini replied via email. I am not sure why Robert felt he needed to search ...


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    I emailed the dealer via cars.com, for internet pricing, and Robert Bertini replied via email. I am not sure why Robert felt he needed to search my linkedin webpage, but he did. I don't think this is appropriate behavior for a sales agent.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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