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Used 888-491-9614 Email Dealer
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Reviews

Average Ratings

4.2
139 lifetime reviews.
  • Great Service!

    I had been car shopping for a long time and I was very unsure of what to buy. I finally visited Polar Chevrolet and had an amazing experience. Onc...

    Dealer Response

    Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle pu...


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    I had been car shopping for a long time and I was very unsure of what to buy. I finally visited Polar Chevrolet and had an amazing experience. Once I got there everyone was very friendly and knowledgeable. They answered all my questions and helped me find the right car with all the features that I wanted. I would recommend Polar Chevrolet to anyone looking for a new car. When I purchase another car I know I will be going back to Polar Chevrolet.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle. We look forward to seeing you again. Best, Jim Thelen GM jthelen@polarchev.com


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  • One of if not the best experience buying a car.

    How can I say this, awesome. PolarMazda treats you like a person, not a number. They want you to be a customer for life! They treat you like fa...


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    How can I say this, awesome. PolarMazda treats you like a person, not a number. They want you to be a customer for life! They treat you like family! They smile, explain things and most of all make things right!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great customer service

    It was the easiest experience I have had. Everyone was so helpful from the moment we arrived. Staff took the time to explain everything which was ...


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    It was the easiest experience I have had. Everyone was so helpful from the moment we arrived. Staff took the time to explain everything which was really great.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • I will never be back

    I brought my car in knowing what was wrong and they did a diagnosis on it and charged me for it!!! I will never error bring my car back here and e...


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    I brought my car in knowing what was wrong and they did a diagnosis on it and charged me for it!!! I will never error bring my car back here and ether will any of my family!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Dissatisfied

    I went there on the weekend to try to get a vehicle. Long story short, I was told by the salesman(that I won't put on blast like that) that I wou...


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    I went there on the weekend to try to get a vehicle. Long story short, I was told by the salesman(that I won't put on blast like that) that I would be contacted on Monday....that never happened. Called and spoke with Finance Manager to see what was going on. I was told he would call me back and he also never did. I would've appreciated a call back one way or another letting me know what's going on. I didn't appreciate my time being wasted like that at all.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Polar chevy is awesome!

    Great service from garrett warmonger. Made the buying process smooth and simple


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    Great service from garrett warmonger. Made the buying process smooth and simple

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Will never go back.

    Purchased a used truck from dealer, during test drive low coolant light came on. (Test drove on Saturday) Other than that liked the truck, salespe...

    Dealer Response

    I am sorry to hear you did not have a pleasant experience with us. It would mean a lot to our dealership if you gave me an opportunity to do my be...


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    Purchased a used truck from dealer, during test drive low coolant light came on. (Test drove on Saturday) Other than that liked the truck, salesperson stated she would have service look at it and it would be fixed when I picked the truck up on Monday. Went to pick up the truck, asked about repair, she stated "it was nothing, good to go" After 3 weeks low coolant light on again, have called the salesperson 4 times, has never called back. Very poor customer service, lots of other dealers out there to purchase from. Spend your money elsewhere.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    I am sorry to hear you did not have a pleasant experience with us. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. I would greatly appreciate if you can contact me to help me understand the situation. From, Jim Thelen - GM - jthelen@polarchev.com


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  • Great service shop

    I needed a warranty fix and Baird took care of everything and made it easy. Very nice waiting room with fast wifi. Everyone was very friendly. I w...

    Dealer Response

    Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am grateful to hear that the team worked hard...


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    I needed a warranty fix and Baird took care of everything and made it easy. Very nice waiting room with fast wifi. Everyone was very friendly. I will recommend to my friends.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am grateful to hear that the team worked hard and your wait was painless. From, Jim Thelen - GM - jthelen@polarchev.com


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  • New Impala purchase

    We came to Polar Chevrolet to purchase a new car because they had the car we wanted listed on their website. Prior to going to the dealership my h...

    Dealer Response

    Tony and Kathi, thank you so much for taking the time out of your day to share your experience with everyone. Congratulations on your purchase! We...


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    We came to Polar Chevrolet to purchase a new car because they had the car we wanted listed on their website. Prior to going to the dealership my husband spoke with Kayla on the phone because we were looking for a car in a specific color and she was helping us. When she was not able to locate the car we originally wanted we decided on a different color which happened to be on the showroom floor. So we came in and met with Kayla in person to see the car and get prices on additional items we would want added to the vehicle. Kayla made every effort to answer all our questions or get answers to any she couldn't immediately answer herself. We returned the next day and purchased the vehicle. Kayla is always attentive and personable. We had a few minor issues with the added equipment and she worked with us and the service department until they were resolved. Kayla is also very available. She usually answers her phone or at the very least returns calls as soon as possible. We could not have asked for a better salesperson.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Tony and Kathi, thank you so much for taking the time out of your day to share your experience with everyone. Congratulations on your purchase! We believe in attentive and professional customer service and I'm glad that Kayla made such a great impression on you. We look forward to seeing you again whether for routine service or another purchase. Thanks again! Respectfully, Jim Thelen GM jthelen@polarchev.com


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  • Jordan Thalberg Elete Professional

    I will never go anywhere else, so pleased with the service Jordan Thalberg provided me. He found me exactly what I needed and didn't waste my time...

    Dealer Response

    Billy, thank you very much for taking your time to leave us a great review! Our team takes pride in their fast, friendly, and efficient customer s...


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    I will never go anywhere else, so pleased with the service Jordan Thalberg provided me. He found me exactly what I needed and didn't waste my time. I will be back because of him, thanks locks!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Billy, thank you very much for taking your time to leave us a great review! Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Polar Chevrolet satisfied. We are pleased to hear about your great experience working with Jordan! If there is anything else we can do for you just give us a call! Best, Jim Thelen GM jthelen@polarchev.com


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