White Bear Lake Superstore

Reviews

Average Ratings

4.7
373 lifetime reviews. Includes reviews of White Bear Lake Superstore from DealerRater.com
  • Awesome Customer Care

    Lonnie provided great caring customer service and always has a smile to greet his customers & co-workers. He gives out positive energy to keep the...


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    Lonnie provided great caring customer service and always has a smile to greet his customers & co-workers. He gives out positive energy to keep the place a happy environment!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Dont buy from them
    August 5, 2017

    Our van is crap. We have contacted the dealership multiple times just to get directed to someone else. Our van was delivered with damage. The led ...


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    Our van is crap. We have contacted the dealership multiple times just to get directed to someone else. Our van was delivered with damage. The led lights are falling down. Drivers side panel moves in and out. Rips in the leather. No towing package that we paid for. They didn't add the graphics. Buttons came off. Alignment is off. Back doors do not align up. Trim is all messed up. Don't know the wifi code to use.

    Does not recommend this dealer

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  • will exceed all expectations
    July 5, 2017

    Everyone at this dealership has been so nice and helpful...from sales to financing to parts to service. A first class business...the customer serv...


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    Everyone at this dealership has been so nice and helpful...from sales to financing to parts to service. A first class business...the customer service is exceptional.Patrick in service has been amazing!

    Does recommend this dealer

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  • best car purchasing experience ever.
    January 2, 2017

    We have purchased cars in the past and have never had such a great experience as we had working with Cheryl. She made me feel so comfortable that...


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    We have purchased cars in the past and have never had such a great experience as we had working with Cheryl. She made me feel so comfortable that when we test drove the car it felt like i had a friend with me and we were just driving around. She connects with her customers and we felt she cared about us more than just the sale of the car.

    Does recommend this dealer

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  • Service
    December 29, 2016

    We always have the auto butler and oil change done at the same time we call Jens Christensen and he's always polite and helpful he's been helping ...


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    We always have the auto butler and oil change done at the same time we call Jens Christensen and he's always polite and helpful he's been helping us since 1991 and we are greatful for his service. Keep up the great work Jens.

    Does recommend this dealer
    Came in for service or repair

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  • exceptional service
    December 29, 2016

    We have been buying cars here since 1991 have always been treated very well our saleman Bob Lund always went above and beyond what was expected we...


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    We have been buying cars here since 1991 have always been treated very well our saleman Bob Lund always went above and beyond what was expected we will continue to buy our cars here.

    Does recommend this dealer

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  • Excellant Customer Service
    December 20, 2016

    Pat is excellent to work with! I highly recommend the service department. All of the service department employees are very friendly. It is a very ...


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    Pat is excellent to work with! I highly recommend the service department. All of the service department employees are very friendly. It is a very comfortable and accommodating atmosphere.

    Does recommend this dealer
    Came in for service or repair

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  • Best Service!!
    December 19, 2016

    Pat Thunstrom (in the service dept.) was great to work with! He shot me straight and offered me alternatives. I felt very comfortable with his a...


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    Pat Thunstrom (in the service dept.) was great to work with! He shot me straight and offered me alternatives. I felt very comfortable with his approach and knew he was being perfectly honest with me. I would absolutely recommend White Bear Lake Superstore to anyone buying or servicing a car. Thanks, Pat Thunstrom! Happy Holidays! -Ryan B.

    Does recommend this dealer
    Came in for service or repair

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  • I realy wanted a 3500 but.
    December 15, 2016

    The sales person I worked with was fantastic at showing me that a 2500 was more than enough truck to do the job I wanted a truck for. I would very...


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    The sales person I worked with was fantastic at showing me that a 2500 was more than enough truck to do the job I wanted a truck for. I would very much recommend James Henkel, to my friends that are looking to buy a new GMC, vehicle.

    Does recommend this dealer

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  • Great Service
    December 9, 2016

    This was my first purchase at the Superstore, Cheryl was very friendly, honest and helpful. I would say this was the best car buying experience I'...


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    This was my first purchase at the Superstore, Cheryl was very friendly, honest and helpful. I would say this was the best car buying experience I've had. I will definitely contact Cheryl next time I shop for a vehicle.

    Does recommend this dealer

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