Luther Subaru of White Bear

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Reviews

Average Ratings

4.8
416 lifetime reviews. Includes reviews of Luther Subaru of White Bear from DealerRater.com
  • what a great experience!

    I wanted to look at getting my first Subaru and was lucky enough to meet Boston Scott in sales. He had great patience with me and all of my questi...


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    I wanted to look at getting my first Subaru and was lucky enough to meet Boston Scott in sales. He had great patience with me and all of my questions. When he didn't know the answer we found it together. I was never pressured in the process. I told him I needed the weekend to think about it and he not only understood but he also sent me a hand written note thanking me for spending time with him! I bought my new Forester from Scott 2 days later! Thank you Scott! I will send every person I know your way!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Super Sam at Subaru
    May 24, 2017

    My whole experience of getting a new Subaru was fantastic!!! Recommending to all. And I love the choices you have now and the new dealership sho...


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    My whole experience of getting a new Subaru was fantastic!!! Recommending to all. And I love the choices you have now and the new dealership showroom is so much better. Thanks, Sam SLR

    Does recommend this dealer

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  • Very nice service department
    May 18, 2017

    Nice new facility. Prompt and courteous service. Was not a complicated issue...just maintenance but went well. Purchase was via Sam Basho who w...

    White Bear Acura Subaru

    Thank you for choosing White Bear Subaru and giving us 5 stars! Your feedback is very important to us. Please let us know if there is anything tha...


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    Nice new facility. Prompt and courteous service. Was not a complicated issue...just maintenance but went well. Purchase was via Sam Basho who was great.

    Does recommend this dealer
    Came in for service or repair
    White Bear Acura Subaru

    Thank you for choosing White Bear Subaru and giving us 5 stars! Your feedback is very important to us. Please let us know if there is anything that would make your visit even better! -White Bear Subaru Team


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  • Service Department
    May 16, 2017

    The finest service department that I have had to deal with. Their response is immediate and helpful. They actually display a concern for your prob...

    White Bear Acura Subaru

    Thank you for the five star review and sharing your service experience! Thank you for choosing White Bear Acura for your service needs. We look fo...


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    The finest service department that I have had to deal with. Their response is immediate and helpful. They actually display a concern for your problem and will die nothing to fix it. They always go above and beyond what you actually want them to do.

    Does recommend this dealer
    Came in for service or repair
    White Bear Acura Subaru

    Thank you for the five star review and sharing your service experience! Thank you for choosing White Bear Acura for your service needs. We look forward to seeing you again!- White Bear Acura Team


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  • This was the best service I have had in a long time.
    May 15, 2017

    I am from out of town, and they helped me out with a scraping noise on my Subaru Legacy. They had several people come to help me. I have not had ...

    White Bear Acura Subaru

    Thank you Brian, for the 5 star review and the recommendation! We appreciate the time taken to share your experience! - White Bear Subaru Team


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    I am from out of town, and they helped me out with a scraping noise on my Subaru Legacy. They had several people come to help me. I have not had this kind of service in a long time. They discovered what the noise was and fixed it right away. And with a SMILE. I will recommend this place to a lot of people.

    Does recommend this dealer
    Came in for service or repair
    White Bear Acura Subaru

    Thank you Brian, for the 5 star review and the recommendation! We appreciate the time taken to share your experience! - White Bear Subaru Team


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  • Awesome
    May 13, 2017

    Service was excellent, but the new lounge is like being in an elegant hotel..............wonderful new building and excellent service. Love that ...

    White Bear Acura Subaru

    Thanks for the great review! We are glad to hear you like the design of our new facility. We are excited about being able to offer a higher level ...


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    Service was excellent, but the new lounge is like being in an elegant hotel..............wonderful new building and excellent service. Love that when talking to the workers, it will be inside rather than outside with the elements.........a great design of the building.

    Does recommend this dealer
    Came in for service or repair
    White Bear Acura Subaru

    Thanks for the great review! We are glad to hear you like the design of our new facility. We are excited about being able to offer a higher level of service with all of the improvements and look forward to your next visit! - White Bear Subaru Team


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  • Another great experience
    May 12, 2017

    As always (this is the third Subaru we have bought from Sam) it was a great experience. Sam has the knowledge and patience to tell or show us what...

    White Bear Acura Subaru

    Thank You Bill and Sue for the wonderful review and Congratulations on your third Subaru! Please be sure to let us know if there is anything we ca...


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    As always (this is the third Subaru we have bought from Sam) it was a great experience. Sam has the knowledge and patience to tell or show us what we want or need to know. We think of him as a model for sales people. He takes the time, and listens to understand what we want and then shows the options without pressure. He is always available for questions, even long after we have made the purchase.

    Does recommend this dealer
    White Bear Acura Subaru

    Thank You Bill and Sue for the wonderful review and Congratulations on your third Subaru! Please be sure to let us know if there is anything we can do to make your experience even better! - White Bear Subaru Team


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  • good service, with the exception of the greasy boot prints.
    May 12, 2017

    Dear Mr. Brummond I received excellent service from your team. I had repairs completed on my seat beat; they installed a new motor in my sunroof;...

    White Bear Acura Subaru

    Thank you for bringing this matter to our attention. We are committed to an exceptional customer experience and apologize for any inconvenience. W...

    sportmodel

    White Bear Dealer had my car pick-up and cleaned the next day. I am totally satisfied with your service. Thank you for being so attentive to you...


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    Dear Mr. Brummond I received excellent service from your team. I had repairs completed on my seat beat; they installed a new motor in my sunroof; fixed a key fob and other various items. I was genuinely satisfied with the work but as you can see from the attached photo greasy boot prints were left in my beige carpet. This was quite a surprise to me and a disappointment since in the past I've had my vehicle in for service the exterior and interior was found to be cleaned and care taken. Patricia Kandkai

    Does recommend this dealer
    Came in for service or repair
    White Bear Acura Subaru

    Thank you for bringing this matter to our attention. We are committed to an exceptional customer experience and apologize for any inconvenience. We sincerely hope we were able to make things right and look forward to your next visit! - White Bear Subaru Team

    sportmodel

    White Bear Dealer had my car pick-up and cleaned the next day. I am totally satisfied with your service. Thank you for being so attentive to your customers. .


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  • Excellent, Very professional
    May 11, 2017

    Great service provided by a professional staff. Open and honest about the cost, the service required and the time involved to perform the service....

    White Bear Acura Subaru

    Thank you for taking the time to provide feedback and the great review! We appreciate your business and look forward to your next service visit. W...


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    Great service provided by a professional staff. Open and honest about the cost, the service required and the time involved to perform the service. Couldn't be happier with the services provided.

    Does recommend this dealer
    Came in for service or repair
    White Bear Acura Subaru

    Thank you for taking the time to provide feedback and the great review! We appreciate your business and look forward to your next service visit. White Bear Acura Subaru Team


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  • Excellent Professional Service Department
    May 11, 2017

    White Bear Subaru service department knows how to handle their customers. They are all professional, courteous, and on top of things. If somethi...

    White Bear Acura Subaru

    Thank you Mark! for the 5 star review and for choosing White Bear Subaru for your service needs! We look forward to your next visit!- White Bear S...


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    White Bear Subaru service department knows how to handle their customers. They are all professional, courteous, and on top of things. If something goes wrong with a part order or delay in the service, they handle it immediately and make things easy and pleasant for you as a customer.

    Does recommend this dealer
    Came in for service or repair
    White Bear Acura Subaru

    Thank you Mark! for the 5 star review and for choosing White Bear Subaru for your service needs! We look forward to your next visit!- White Bear Subaru Team


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