Auto Wholesalers of Rockville

Reviews

2.3 out of 5 2.3
39 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    May 10, 2018

    Just as others stated customer service is total garbage. Save your money and go elsewhere. He is not totally upfront with customers on the repairs of the... chair he sells. He only fixes them to pass inspection so you will drive off the lot and will have problems with the vehicle and he won’t fix them. I sat in the office for hours waiting on him just to attend to me. He tries to have his hand in every pot and leaving customers just sitting here waiting on him. He needs to hire other people to help and more mechanics to fix their raggedy cars. Again DO NOT BUY FROM HERE!!! Find another place to buy.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 10, 2018

    I had the opportunity to work with Brandon at Auto Wholesalers. Brandon was awesome and answered every single question I had. He was friendly and kind... and listened to all of my questions and comments about the car. The vehicle I was looking at needed a few touch ups and I asked for some new parts on the vehicle before I purchased it. He had his employee touching up the vehicle as I was looking at it and ordered all of the new parts before we even sat down to talk about the price. The best part was that they never once pushed for a sale. They enjoy what they do and have great prices on all their vehicles. I will be buying all of my cars from Brandon. Don't listen to the bad reviews. Those are from people that are used to only dealing with brand name dealerships and have never worked with a used car dealership.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 3, 2017

    Auto purchase from Hell. Vehicle purchased from Auto Wholesalers didn't even make it home without major mechanical failure. People were rude, evasive,... dishonest with us. Absolute worst experience of any kind of purchase. Took the vehicle back, despite not getting it home would not help. Ended up driving across town to a real car dealership, and despite trading a vehicle that lost $4000. in value, were able to purchase a brand new vehicle, ideal for us with good financing. Avoid Auto wholesalers of Rockville at all cost.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    May 15, 2016

    I called and went there during business hours and no one was there . I waited for an hour . As I was leaving a couple driving a car with deal tags pulled... up and went inside. I went back , called them waited and was ignored ?! I was prepared to buy a car but finally left after two hours . I've never experienced such poor customer service .

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    dear customer,we certainly apologize for inconvenience,but may 15 2016 that you came by was sunday,and we are only open by appointments on sundays.2 g...uys driving by and entering the shop was contractors doing office remodeling,not company employees.

  • 4.0 out of 5
    April 1, 2015

    The used car selections are one of the best in the area. Their used 2008 BMW X5 is one of the, if not the, best I've seen out of used car dealerships.... Beautiful and clean interior, no damages and runs like a pro. If you're looking for a reliable suv at a rock low price, look no further.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 18, 2015

    The site may be as tidy as one would expect, but the quality of customer service and buying process is outstanding. I bought an Acura MDX SUV from them... after having wasted several hours in many so-called "name" dealerships in Rockville, MD. Nice, friendly people. Supportive, yet absolutely not pushy. Allowed my car to be put on the lift so my friend, an auto mechanic, could check the underside of it. Informed me of known defects and malfunctions even before I started inquiring. Conveniently processed MD state inspection, tags, title and registration. Planning to buy another car from them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 3, 2015

    Was able to walk around and look at the cars. (Tight squeeze between some!) but all were available to see. Adel was very forthright with answers to questions.... Didn't hold anything back and volunteered answers even before I had fully thought of the question! (Of course it logically followed the previous questions.) If I hadn't found the perfect car at another dealership I would most likely have purchased one here from Adel.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    October 9, 2014

    I was lied to when I was told the car I purchased from here was in good condition. They did not admit to any damages to the car. After buying it and having... cause me a lot of money on repairs, the price I paid for it was definitely not worth what I paid. I advise anyone to not go here. The prices may be too good to be true. I don't trust these people.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    6 people out of 6 found this review helpful. Did you?
  • 5.0 out of 5
    August 19, 2014

    Had the vehicle I wanted for a fair price. Gave me the trade in value I asked for. Had the vehicle ready BEFORE the promised date.Would def trust these... people again if I'm in the market for another used vehicle!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    July 10, 2014

    Great cars great prices great service. I bought my second car from them and will always go back. They have a nice selection of cars at wholesale prices.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
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Auto Wholesalers of Rockville

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